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Michelin, an e2open customer evaluated Oracle Transportation Management

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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Liverton Group SmartStay Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Kona Kai Resort Leisure and Hospitality 15 $2M United States Liverton Group Liverton Group SmartStay Reservation and Booking Management 2025 n/a In 2025, Kona Kai Resort implemented Liverton Group SmartStay, deploying self-service kiosks and an app-less web check-in to modernize guest arrival flows. The implementation uses Liverton Group SmartStay in the Reservation and Booking Management category to centralize check-in orchestration and reduce front-desk load at the San Diego property, impacting guest services and CRM-related arrival workflows. The deployment combined physical self-service kiosks with an app-less browser check-in flow and a front-desk management interface, aligning core Reservation and Booking Management workflows including check-in check-out orchestration, queue management, and staff dashboard visibility. Configuration focused on guest identity verification at kiosks, web-based pre-arrival check-in, and room assignment coordination to streamline operational handoffs between arrivals and on-property staff. Operational scope was limited to Kona Kai Resort in San Diego within the United States, with rollout completed to public-facing arrival points and front-desk operations. The vendor reported high guest adoption, shorter queues, and improved staff efficiency within weeks of launch, outcomes that were cited as immediate operational benefits following the Liverton Group SmartStay implementation.
Kona Kai San Diego Resort Leisure and Hospitality 100 $15M United States Liverton Group Liverton Group SmartStay Reservation and Booking Management 2025 n/a In 2025, Kona Kai San Diego Resort implemented Liverton Group SmartStay, a Reservation and Booking Management application to modernize guest arrival and departure workflows. The deployment centered on Liverton Group SmartStay’s customer facing components, with self service kiosk hardware installed in the reception area and a web based check in and check out portal available to guests. The implementation included the self service kiosk module and the web based check in/out module, configured to handle reservation retrieval, guest verification at arrival, and streamlined departure processing. A staff facing dashboard and queue management capabilities were provisioned to support busy periods and to allow reception teams to monitor kiosk usage and intervene when needed. Operational coverage focused on front desk and guest services at the Kona Kai San Diego Resort property in San Diego, with the solution positioned to operate alongside existing property operations and reservation workflows. Integrations were implemented through application APIs to surface reservation data and to align check in and check out events with on site operational processes, ensuring synchronized arrivals and departures. Governance emphasized changes to arrival and departure procedures and front desk staffing patterns, accompanied by on site staff training and kiosk placement in the lobby. Reported outcomes include a smoother, faster check in experience for guests, kiosks seeing high usage, reduced wait times and better support for staff during peak periods, statements attributed directly to Kona Kai leadership and Liverton Group communications.
Rydges New Zealand Leisure and Hospitality 600 $40M New Zealand Liverton Group Liverton Group SmartStay Reservation and Booking Management 2025 n/a In 2025, Rydges New Zealand deployed Liverton Group SmartStay as its Reservation and Booking Management solution at Rydges Latimer Christchurch in New Zealand. The implementation centered on digitizing guest-facing workflows and operational touchpoints to support front-desk, guest services, and F&B functions using the Liverton Group SmartStay platform. The hotel implemented SmartStay Web check-in/out, a digital guest compendium, F&B ordering, and guest request tools covering guest services CRM and F&B capabilities. SmartStay Web check-in/out shifted primary arrival and departure workflows to mobile channels, the digital guest compendium centralized property information and service options, and the F&B ordering and guest request tools standardized intake and routing of in-stay requests. Deployment was executed in partnership with EVT Hotels & Resorts, with operational coordination across front desk, guest services, and F&B teams during go-live. After go-live the hotel reported high uptake of mobile check-in, increased guest engagement with hotel services, and smoother front-desk operations, reflecting adoption of the Liverton Group SmartStay Reservation and Booking Management application at the property.
Leisure and Hospitality 292 $60M United Kingdom Liverton Group Liverton Group SmartStay Reservation and Booking Management 2025 n/a
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