List of Lumen Technologies Managed Services Customers
Monroe, 71203, LA,
United States
Since 2010, our global team of researchers has been studying Lumen Technologies Managed Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Lumen Technologies Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Security MSP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Lumen Technologies Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Security MSP include: Horizon Bank, IN, a United States based Banking and Financial Services organisation with 884 employees and revenues of $450.0 million, Pac-12 Enteprises, a United States based Media organisation with 700 employees and revenues of $100.0 million, Prometheus Hyperscale, a United States based Construction and Real Estate organisation with 40 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Lumen Technologies Managed Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Horizon Bank, IN | Banking and Financial Services | 884 | $450M | United States | Lumen Technologies | Lumen Technologies Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Security MSP | 2024 | n/a |
In 2024, Horizon Bank, IN engaged Lumen Technologies Managed Services to secure customer facing channels and provide resilient, high speed connectivity for its retail and commercial banking operations in Indiana and Michigan. The engagement focused on strengthening internet ingress and protection for public facing services that support branch and digital channels.
Lumen Technologies Managed Services delivered Dedicated Internet Access, DDoS Hyper and Professional Security Services, providing managed connectivity, DDoS mitigation and professional security oversight. This deployment used Lumen Technologies Managed Services within the Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Security MSP categories, aligning network provisioning with continuous security operations.
The managed network and security deployment covered customer facing channels across retail and commercial lines and centralized infrastructure management to reduce operational complexity. Operational coverage explicitly included Horizon Bank locations and services in Indiana and Michigan, with vendor managed monitoring and service orchestration supporting day to day operations.
Governance and operational workflows were adjusted to centralize vendor managed monitoring, incident handling and infrastructure administration, simplifying internal management responsibilities. The deployment reduced downtime risk, improved DDoS and threat mitigation capabilities, and simplified the bank's infrastructure management as described in the vendor case study.
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Pac-12 Enteprises | Media | 700 | $100M | United States | Lumen Technologies | Lumen Technologies Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Security MSP | 2025 | n/a |
In 2025 Pac-12 Enterprises deployed Lumen Technologies Managed Services to support REMI remote production workflows from its San Ramon, California media hub, leveraging a combined stack aligned with the Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Security MSP category. The deployment centralizes contribution and distribution transport to enable ultra-low-latency broadcasts across the United States while providing on-demand bandwidth control for live sports production.
The implementation uses Lumen Network-as-a-Service plus Vyvx, dedicated wavelength circuits, and Dedicated Internet Access as core functional modules inside Lumen Technologies Managed Services. Network orchestration and bandwidth provisioning were configured to support dynamic scaling for live event peaks, while Vyvx and wavelength services delivered high capacity, deterministic transport for video contribution and distribution.
Operational coverage focused on the Pac-12 media hub in San Ramon and the national distribution footprint required for conference broadcasts, linking production teams, remote cameras, and broadcast destinations across the United States. Lumen Technologies Managed Services served as the primary infrastructure for REMI remote production, enabling orchestration of feeds, timing, and routing between sites without reference to any prior system name.
Governance and workflow changes aligned network provisioning with production scheduling, enabling on-demand bandwidth scaling and automated transport provisioning for events. The deployment reduced broadcast delay to about one-fifth of a second, cut production costs, and helped Pac-12 expand production revenue as reported in Lumen case materials, while maintaining a focus on low-latency transport and scalable network operations.
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Prometheus Hyperscale | Construction and Real Estate | 40 | $5M | United States | Lumen Technologies | Lumen Technologies Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Security MSP | 2025 | n/a |
In 2025, Prometheus Hyperscale implemented Lumen Technologies Managed Services to provision private connectivity and managed security for AI ready, liquid cooled data center campuses in Wyoming, aligning to Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Security MSP. Prometheus Hyperscale is a construction and real estate company building AI ready data center campuses and used the managed services to deliver low latency, secure connectivity for high performance workloads.
Lumen Technologies Managed Services deployment included the Private Connectivity Fabric PCF and Black Lotus Labs monitoring and network management capabilities, with managed network operations, security monitoring, and end to end connectivity orchestration. Configuration work focused on private connectivity paths and traffic engineering for low latency, and continuous threat detection through Black Lotus Labs, while operational handoffs for network management were provisioned under the managed services contract.
The implementation covered Prometheus Hyperscale data center campuses in Wyoming and was scoped to support sustainable liquid cooled AI workloads with high throughput network requirements, ensuring connectivity between campus fabric and external partners. The services were applied across network and security teams, centralizing network monitoring and incident response under Lumen managed operations.
Governance and operational restructuring emphasized managed service ownership for network management and security monitoring, with Lumen responsible for PCF operations and Black Lotus Labs based monitoring to streamline incident detection and remediation. The deployment delivered low latency, secure connectivity and improved network security and operations as described in the Lumen customer story.
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