List of Mainstay (ex AdmitHub) Customers
Englewood, 80112, CO,
United States
Since 2010, our global team of researchers has been studying Mainstay (ex AdmitHub) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mainstay (ex AdmitHub) for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mainstay (ex AdmitHub) for Chatbots and Conversational AI include: Weber State University, a United States based Education organisation with 2500 employees and revenues of $750.0 million, University of Wyoming, a United States based Education organisation with 3015 employees and revenues of $710.0 million, Val Verde Unified School District, a United States based Education organisation with 1926 employees and revenues of $652.0 million, Georgia State University, a United States based Education organisation with 7150 employees and revenues of $588.0 million, Palm Beach Atlantic University, a United States based Education organisation with 551 employees and revenues of $180.0 million and many others.
Contact us if you need a completed and verified list of companies using Mainstay (ex AdmitHub), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Collaboration software purchases.
The Mainstay (ex AdmitHub) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Collaboration software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dillard University | Education | 338 | $70M | United States | Mainstay | Mainstay (ex AdmitHub) | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Dillard University deployed Mainstay (ex AdmitHub) as a Chatbots and Conversational AI solution on its public website to handle prospective student inquiries and online engagement. The implementation positions Mainstay (ex AdmitHub) to support admissions and student-facing services, providing a conversational entry point for prospects and current students interacting with Dillard University online.
The implementation uses core Chatbots and Conversational AI capabilities, including scripted conversational flows for common questions, FAQ automation, lead capture workflows to collect contact and interest data, and automated routing mechanisms to escalate complex inquiries to human staff. The Mainstay (ex AdmitHub) deployment includes a content management interface for editing conversation trees and message templates, and an analytics dashboard for monitoring interaction volumes and common topics.
Architecturally the solution is deployed as a cloud-hosted, SaaS conversational agent embedded on the university website through a web widget, with an administrative console used by university staff to configure intent logic and response content. Operational configuration is consistent with Chatbots and Conversational AI patterns, emphasizing lightweight maintenance, browser-based administration, and event logging for audit and conversational review.
Governance and operational ownership are handled within student recruitment and communications functions, with admissions and marketing staff maintaining conversational content and escalation rules. Rollout and ongoing operations center on iterative script updates and monitoring of conversation logs to keep guidance aligned with admissions workflows and institutional messaging.
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Excelsior University | Education | 111 | $12M | United States | Mainstay | Mainstay (ex AdmitHub) | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Excelsior University deployed Mainstay (ex AdmitHub) on its public website as a conversational engagement layer. Mainstay (ex AdmitHub) serves as a Chatbots and Conversational AI solution providing conversational workflows, FAQ automation, lead capture for prospective students, and guided self-service for routine inquiries related to admissions and student support.
The implementation is fronted by an embedded web conversational widget and configured through the vendor's administration console, enabling content management of scripted conversations and dynamic decision trees. Operational scope centers on website-driven touchpoints for admissions, enrollment inquiries, and student services, with governance handled through admissions and student success teams who curate conversation content and manage escalation rules to human advisors. The deployment emphasizes standard Chatbots and Conversational AI capabilities such as multi-turn dialog management, routing to live staff, and reporting for conversation analytics, positioned to support prospect engagement and front-line inquiry triage.
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Georgia State University | Education | 7150 | $588M | United States | Mainstay | Mainstay (ex AdmitHub) | Chatbots and Conversational AI | 2016 | n/a |
In 2016 Georgia State University implemented Mainstay (ex AdmitHub) to deploy an automated conversational assistant for enrollment and student support, using the Chatbots and Conversational AI application to run personalized text messaging and conversational workflows. The deployment focused on the Pounce virtual assistant as the primary interface for prospective and incoming students during the enrollment process, instrumenting conversational scripts, automated response routing, and ongoing training of the dialogue model.
The Mainstay (ex AdmitHub) implementation centered on personalized text messaging capabilities and an automated conversational engine, with Pounce exchanging an average of 60 messages per engaged student and 63 percent of the treatment group interacting on at least three separate days of the enrollment cycle. Georgia State received more than 50,000 student messages over the program, with less than one percent requiring direct attention from university staff, the remainder handled by Pounce or by AdmitHub staff who oversaw the virtual assistant learning process.
Operational coverage targeted admissions and enrollment communications and extended into student support workflows during matriculation, shifting routine inquiries into automated conversational handling while preserving human oversight for exceptions. Governance included AdmitHub staff supervising the assistant s learning loop and escalation criteria, and the university characterized the program as exceeding expectations, saying the solution made a difference and acted in the best interest of both students and the institution, a stronger vendor experience than many encountered in more than 20 years in higher education.
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Education | 60 | $7M | United States | Mainstay | Mainstay (ex AdmitHub) | Chatbots and Conversational AI | 2022 | n/a |
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Non Profit | 14 | $3M | United States | Mainstay | Mainstay (ex AdmitHub) | Chatbots and Conversational AI | 2023 | n/a |
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Education | 300 | $50M | United States | Mainstay | Mainstay (ex AdmitHub) | Chatbots and Conversational AI | 2023 | n/a |
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Education | 76 | $10M | United States | Mainstay | Mainstay (ex AdmitHub) | Chatbots and Conversational AI | 2022 | n/a |
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Education | 650 | $100M | United States | Mainstay | Mainstay (ex AdmitHub) | Chatbots and Conversational AI | 2022 | n/a |
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Education | 450 | $70M | United States | Mainstay | Mainstay (ex AdmitHub) | Chatbots and Conversational AI | 2022 | n/a |
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Education | 1250 | $74M | United States | Mainstay | Mainstay (ex AdmitHub) | Chatbots and Conversational AI | 2017 | n/a |
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Buyer Intent: Companies Evaluating Mainstay (ex AdmitHub)
- University of Missouri-St. Louis, a United States based Education organization with 1500 Employees
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