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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Mediahawk Marketing Attribution Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Dick Lovett Group Automotive 900 $210M United Kingdom Mediahawk Mediahawk Marketing Attribution Marketing Analytics 2021 n/a In 2021, Dick Lovett Group deployed Mediahawk Marketing Attribution, implementing a Marketing Analytics solution to connect inbound phone activity to online and offline marketing signals. The deployment targeted the UK automotive operations and aimed to give marketing and sales teams caller level attribution for campaign performance across digital and offline channels. The Mediahawk Marketing Attribution implementation used visitor level call tracking and sales matching capabilities to attribute phone leads to specific campaigns and to surface lost or unconverted enquiries described as a leaky bucket. Configuration included automated ingestion of call enquiries into the existing lead management flow and mapping of call events to sales outcomes for accurate sales matching. Integrations were limited to the stated lead management flow, enabling calls to be pushed automatically into business workflows for follow up, while attribution reporting covered campaign channels including PPC and marketplace channels. Operational coverage spanned marketing, sales, and lead management functions across the Dick Lovett Group in the United Kingdom. Governance focused on embedding sales matching and attribution reports into marketing and sales workflows to improve lead capture and follow up processes. The deployment delivered full marketing attribution for campaigns including PPC and marketplace channels and identified leaky bucket lost leads, which supported improved lead capture and follow up rates.
George Davies Turf Distribution 30 $3M United Kingdom Mediahawk Mediahawk Marketing Attribution Marketing Analytics 2020 n/a In 2020, George Davies Turf implemented Mediahawk Marketing Attribution. The Mediahawk Marketing Attribution deployment, classified as Marketing Analytics, instrumented call tracking to link phone enquiries to specific marketing channels across the companys UK sales and marketing operations. The implementation routed call and revenue data automatically into Microsoft Dynamics 365 and Power BI, enabling end-to-end marketing attribution and automating call data entry into CRM and reporting stacks. Functional capabilities included inbound call tracking, caller to channel mapping, and automated data push for revenue attribution, supporting marketing and sales reporting. The integration delivered accurate ROI reporting on online and offline campaigns and saved time by removing manual call logging.
Worldpay Professional Services 8500 $4.9B United States Mediahawk Mediahawk Marketing Attribution Marketing Analytics 2021 n/a In 2021, Worldpay implemented Mediahawk Marketing Attribution in the Marketing Analytics category. The deployment was a custom call-tracking and marketing attribution implementation focused on phone-driven sales channels in the United Kingdom. The Mediahawk Marketing Attribution implementation ingested call-level data and pushed call events into Google Analytics, enabling unified marketing analytics across digital and voice channels. Implementation included API-driven caller classification to tag inbound calls with marketing metadata and caller profiles. Those classification outputs were used to drive IVR routing logic and reduce dropped calls by informing call-handling decisions. The program impacted marketing, contact centre operations, and sales, requiring updates to IVR routing rules and call-handling workflows to operationalize caller classification. Governance centered on data flows between Mediahawk and Google Analytics and on operationalizing caller tags within the contact centre routing layer. The initiative delivered improved customer experience and enabled near 100% marketing attribution across phone-driven sales channels.
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