List of MEDITECH Expanse Patient Connect Customers
Westwood, 2090, MA,
United States
Since 2010, our global team of researchers has been studying MEDITECH Expanse Patient Connect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MEDITECH Expanse Patient Connect for Patient Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MEDITECH Expanse Patient Connect for Patient Management include: Hancock Health, a United States based Healthcare organisation with 700 employees and revenues of $180.0 million, Palo Pinto General Hospital, a United States based Healthcare organisation with 350 employees and revenues of $72.0 million, St. Mary's Health & Clearwater Valley Health, a United States based Healthcare organisation with 200 employees and revenues of $28.0 million, Gibson Area Hospital, a United States based Non Profit organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using MEDITECH Expanse Patient Connect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MEDITECH Expanse Patient Connect customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Gibson Area Hospital | Non Profit | 10 | $1M | United States | Medical Information Technology | MEDITECH Expanse Patient Connect | Patient Management | 2024 | n/a |
In 2024, Gibson Area Hospital and Health Services signed for MEDITECH Expanse and planned to implement MEDITECH Expanse Patient Connect as part of Project One consolidation. The December 2024 agreement initiated a plan to replace multiple patient portals and to enable messaging, self-scheduling, and virtual visits through MEDITECH Expanse Patient Connect.
MEDITECH Expanse Patient Connect, classified in the Patient Management category, is being positioned to centralize patient access workflows across ambulatory scheduling, secure patient messaging, and virtual visit orchestration. Configuration and implementation activity is expected to focus on portal consolidation, identity and access alignment, scheduling rules, and consent management consistent with patient management portal deployments.
The effort covers acute and ambulatory settings in the United States, with rollout managed under the Project One program and a go-live planned following the 2024 signing. The initiative is intended to improve patient experience, care coordination and operational efficiency by standardizing portal governance and unifying patient engagement channels across the hospital network.
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Hancock Health | Healthcare | 700 | $180M | United States | Medical Information Technology | MEDITECH Expanse Patient Connect | Patient Management | 2023 | n/a |
In 2023 Hancock Health implemented MEDITECH Expanse Patient Connect as a Patient Management solution to centralize patient communications and automate appointment reminders and two-way texting. The deployment took place at Hancock Health in Greenfield, Indiana and represents a patient engagement and communications deployment in the United States.
MEDITECH Expanse Patient Connect was configured to manage appointment reminder workflows, asynchronous two-way texting, and patient portal messaging, consolidating outreach into a single patient communication layer. Configuration incorporated message templates, scheduling-triggered notifications, and consent-aware messaging to standardize communications across front line scheduling and patient access functions. The implementation emphasized in-platform messaging and portal engagement to streamline outreach and reduce manual administrative tasks.
Operational rollout focused on patient access, scheduling, and patient engagement teams, including workflow alignment and staff training for two-way message handling and appointment confirmation processes. Within three months of going live the organization reduced no-shows by 35% and increased portal engagement, outcomes recorded as part of the deployment. This Patient Management implementation centralized communications and automated outreach to support improved staff efficiency and patient engagement.
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Palo Pinto General Hospital | Healthcare | 350 | $72M | United States | Medical Information Technology | MEDITECH Expanse Patient Connect | Patient Management | 2024 | n/a |
In 2024 Palo Pinto General Hospital implemented MEDITECH Expanse Patient Connect. The deployment targets Patient Management functions to improve patient engagement and scheduling across the hospital in Mineral Wells Texas.
MEDITECH Expanse Patient Connect was configured to send automated secure post visit and appointment reminder texts and to drive patients to the hospital patient portal. Configuration emphasized secure messaging, consented outreach, and automated reminders, aligning with standard patient engagement workflows within the Patient Management category. The implementation leveraged the Expanse Patient Connect patient modules to centralize outreach and intake touchpoints.
The rollout was embedded into scheduling and outreach workflows to route appointment reminders and portal enrollment triggers, and operational scope covered the main hospital in Mineral Wells Texas including scheduling and patient access teams. Activation focused on messaging templates, reminder cadences, and enrollment prompts that connect patient interactions to portal access and review solicitation processes.
Go live occurred in late December 2024 with phased activation of messaging templates and reminder cadences. Within six months the hospital increased the volume and rating of Google reviews from 4.3 to 4.6 and reduced no shows nearly 20 percent, demonstrating measurable patient engagement and scheduling improvements in the United States. Governance included template approvals and workflow ownership by patient access and care coordination teams to standardize outreach and feedback collection.
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Healthcare | 200 | $28M | United States | Medical Information Technology | MEDITECH Expanse Patient Connect | Patient Management | 2024 | n/a |
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