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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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List of Methodia Billing Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Corona Energy United Kingdom Utilities 300 $125M United Kingdom Methodia Methodia Billing Utilities Customer Care and Billing 2019 n/a In 2019, Corona Energy United Kingdom deployed Methodia Billing to establish a broker and B2B sales portal and customer self-service capabilities. Methodia Billing was applied within the Utilities Customer Care and Billing category to centralize broker quoting, contract capture and B2B account workflows for the UK market. Implementation emphasized portal-based quoting workflows, contract capture automation and online account management, aligning customer self-service with sales orchestration and billing events. The vendor does not publish exact project timing and available summaries estimate the work across 2019 to 2020, with reported outcomes including improved broker quoting, faster contract capture and enhanced B2B engagement.
Overgas Bulgaria Utilities 600 $51M Bulgaria Methodia Methodia Billing Utilities Customer Care and Billing 2013 n/a In 2013, Overgas Bulgaria implemented Methodia Billing as part of Methodia’s Utility & Telecom Suite to support its gas retail and distribution operations in Bulgaria. The engagement began in May 2013 and delivered a combined deployment that included CRM, Billing and Asset & Maintenance Management modules under the Methodia Billing deployment footprint, aligned to the Utilities Customer Care and Billing category. The implementation configured customer account management, centralized invoicing and meter and asset maintenance capabilities, and included a linked mobile app for field operations and service technicians. Methodia Billing was integrated functionally within the suite to automate business processes for invoicing, customer service case handling and field maintenance scheduling, and Methodia and independent profiles report the solution as delivering robust performance and automated processes. Operational coverage focused on gas retail and distribution functions across Overgas Bulgaria, impacting customer service, billing operations and field maintenance teams. Project details and timeline are cited by Methodia and industry profiles, and governance centered on centralized invoicing workflows and automated process orchestration to standardize service-to-billing handoffs and field-to-office data synchronization.
Toplofikacia Razgrad Bulgaria Utilities 75 $6M Bulgaria Methodia Methodia Billing Utilities Customer Care and Billing 2012 n/a In 2012, Toplofikacia Razgrad Bulgaria implemented Methodia Billing to provide an integrated billing platform for municipal heat services. The vendor testimonial records the engagement began in 2012 and the solution has been extended since launch, with the live date estimated shortly after kickoff to reflect a multi stage utility billing rollout. Methodia Billing was configured to manage core Utilities Customer Care and Billing functions including billing generation, customer account management, tariff and rate scheduling, payment processing workflows, and invoice distribution. Configuration work emphasized a utilities oriented billing engine supporting periodic billing runs and consolidated invoices for heat consumption, with automation of invoice lifecycle tasks and payment reconciliation processes. Operational scope focused on billing and payments for municipal heat across Toplofikacia Razgrad Bulgaria, with primary business functions impacted including billing operations, customer service, and finance. Given the company size of 75 employees, the deployment was proportionate to local utility operations and extended over multiple stages to minimize service disruption. Governance and rollout followed a staged deployment approach, with configuration governance for tariff management and billing rule change control, and operational training to support invoice processing and payment handling. Because the engagement has been extended since launch, Methodia Billing continues to receive iterative configuration updates and extensions rather than a single monolithic cutover.
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