List of MHR iTrent Onboarding Customers
Nottingham, NG11 6LL,
United Kingdom
Since 2010, our global team of researchers has been studying MHR iTrent Onboarding customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MHR iTrent Onboarding for Onboarding from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MHR iTrent Onboarding for Onboarding include: ReAssure, a United Kingdom based Professional Services organisation with 3000 employees and revenues of $4.06 billion, Leeds City Council, a United Kingdom based Government organisation with 14000 employees and revenues of $750.0 million and many others.
Contact us if you need a completed and verified list of companies using MHR iTrent Onboarding, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MHR iTrent Onboarding customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Leeds City Council | Government | 14000 | $750M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent Onboarding | Onboarding | 2022 | n/a |
In 2022 Leeds City Council implemented MHR iTrent Onboarding as part of a broader adoption of MHR for HR and payroll applications. The council selected MHR following market analysis and a formal tender process, positioning the MHR iTrent Onboarding module alongside core HR and payroll capabilities to address the authority's complex employment and payroll landscape with 14,000 directly employed staff and payroll services covering approximately 37,000 people.
Configuration centered on out of the box HR and payroll processes within MHR iTrent, with the Onboarding module deployed to consolidate employee contracts and pension arrangements on a single platform. The implementation included the pension data service, e signatures, interactive payslips, employee self service and analytics, and focused on automation of previously manual HR workflows to streamline contract provisioning and pension enrollment processes.
Integrations and operational coverage were scoped to support multiple pension schemes, diverse pay cycles and varied contract types across council departments, with stated confidence derived from MHR's close relationship with Microsoft and other key partners and its integration expertise. The deployment connected onboarding processes to payroll and pension data services and surfaced employee information into analytics and self service channels to support HR administration, payroll operations and pensions administration.
Governance and rollout reflected the council's strategic procurement, with emphasis on a seamless and efficient implementation given cost sensitivities. Leeds articulated expectations that MHR iTrent Onboarding would automate key manual processes and improve employee engagement, and MHR leadership stated the implementation has already enabled improvements in engagement and process efficiencies.
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ReAssure | Professional Services | 3000 | $4.1B | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent Onboarding | Onboarding | 2020 | n/a |
In 2020, ReAssure implemented MHR iTrent Onboarding as its Onboarding platform to formalize new-hire processes within the existing IT service environment. The deployment targeted employee lifecycle initiation and task orchestration for ReAssure staff, with day-to-day operational support visible through the company service desk that handles roughly 3,500 user relationships across the estate.
The implementation focused on Onboarding category capabilities such as configurable new-starter workflows, automated task lists and checklist orchestration, employee record provisioning, role-based access requests, and document capture and routing for offer and starter paperwork. MHR iTrent Onboarding was configured to drive upstream provisioning activities that supported account creation and access requests, aligning onboarding tasks with operational activities like software installation, hardware ordering, and account setup performed by the service desk.
Operational integrations were aligned to the existing estate, the environment included Citrix and Citrix Director for remote support, Microsoft Azure and Active Directory for identity and access provisioning, and bespoke internally developed systems used by IT and HR. Equifax and Origo were present in the surrounding verification and data workflows used by HR and the service desk, ensuring background and data checks were accessible to onboarding processes.
Governance and process workstreams emphasized ITIL standard incident and request logging, SLA-driven support handoffs, and knowledge base creation to codify onboarding triage and escalation paths. The service desk model routed second and third line contacts and external suppliers where required, embedding MHR iTrent Onboarding into existing operational support and ticketing disciplines without reference to a named previous HR system.
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