List of Mi9 Merchandise Management System Customers
Fort Lauderdale, 33301, FL,
United States
Since 2010, our global team of researchers has been studying Mi9 Merchandise Management System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mi9 Merchandise Management System for Retail Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mi9 Merchandise Management System for Retail Management include: Alterra Mountain Company, a United States based Professional Services organisation with 20000 employees and revenues of $1.70 billion, The Original Factory Shop, a United Kingdom based Retail organisation with 2800 employees and revenues of $300.0 million, Lori's Gifts, a United States based Consumer Packaged Goods organisation with 1300 employees and revenues of $200.0 million, Central Network Retail Group, a United States based Retail organisation with 130 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Mi9 Merchandise Management System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alterra Mountain Company | Professional Services | 20000 | $1.7B | United States | Mi9 Retail | Mi9 Merchandise Management System | Retail Management | 2023 | n/a |
In 2023 Alterra Mountain Company implemented the Mi9 Merchandise Management System in the Retail Management category to centralize Merchandise Management, Store Operations, POS, WMS and Retail Analytics across its resort portfolio. The deployment targeted multiple resorts in the United States and locations in Canada, establishing a centralized platform instance to consolidate merchandising and store operations data.
The Mi9 Merchandise Management System implementation included core modules for merchandise management, point of sale, warehouse management and retail analytics, aligned to standard Retail Management workflows such as centralized inventory control, replenishment orchestration and consolidated sales reporting. Configuration focused on unifying item masters, pricing structures and inventory visibility across sites, and on enabling retail analytics to surface cross-resort performance signals for commercial teams.
Mi9 reported the first resort went live in under 10 months from contract and additional resorts were migrated in 2024, supporting a phased rollout model across Alterra properties. The program established centralized inventory control and standardized operational workflows to reduce fragmentation, and it improved visibility for merchandising and operations teams across resorts.
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Central Network Retail Group | Retail | 130 | $10M | United States | Mi9 Retail | Mi9 Merchandise Management System | Retail Management | 2022 | n/a |
In 2022, Central Network Retail Group implemented the Mi9 Merchandise Management System for Retail Management. The deployment began in August 2022 and was instrumented to support district supply chain support operations for Central Network Retail Group, LLC based in Ocean Springs, MS, operating as a remote supply chain and merchandising control point.
Configuration work emphasized product master management and procurement support, with implemented capabilities to create SKUs, verify UPCs, and record model numbers and manufacturer part numbers into a national product database. Functional workflows include purchase order support and pricing maintenance, specifically processing cost and retail price changes, and assisting accounting to determine correct pricing, terms, and freight.
Integrations and data movement processes were a central component, with product data generated and imported into multiple retail systems including Epicor Eagle and Merchant MI9, and product feeds maintained alongside Excel and Google Sheets used for multi‑brand catalog management. Data import and export orchestration focused on maintaining consistency between the Mi9 Merchandise Management System and downstream retail and accounting systems.
Governance centered on centralized product data stewardship and cross functional workflows between merchandising and accounting, with formalized SKU creation and UPC verification steps recorded in the national database. Operational coverage was district level supply chain and merchandising teams, with ongoing remote support responsibilities continuing from August 2022 to present.
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Lori's Gifts | Consumer Packaged Goods | 1300 | $200M | United States | Mi9 Retail | Mi9 Merchandise Management System | Retail Management | 2018 | n/a |
In 2018, Lori's Gifts selected the Mi9 Merchandise Management System under the Retail Management category to standardize merchandising, business intelligence, and customer engagement across its hospital gift-shop network in the United States. The selection targeted centralized merchandising and allocation capabilities to support rapid expansion across hospital gift-shop locations.
The Mi9 Merchandise Management System implementation concentrated on merchandising and allocation modules, leveraging the product's built-in allocation engine alongside business intelligence and customer engagement capabilities. Configuration efforts emphasized inventory control rules, store-level assortment and replenishment parameters, and allocation workflows to align corporate merchandising with store operations.
Operational scope covered merchandising, inventory management, and store operations teams across Lori's Gifts hospital gift shops in the United States, with deployment designed to affect purchasing, replenishment, and store-level receiving processes. The implementation emphasized internal workflow alignment between corporate merchandising and store operations to ensure consistent execution at site level.
Governance and rollout were driven by an aggressive timeline, with a go-live estimated for 2019, requiring expedited configuration and business process alignment. The program was positioned to support rapid expansion and to improve inventory control and store operations through centralized allocation and merchandising orchestration.
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Retail | 2800 | $300M | United Kingdom | Mi9 Retail | Mi9 Merchandise Management System | Retail Management | 2021 | n/a |
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Buyer Intent: Companies Evaluating Mi9 Merchandise Management System
- Gerson Lehrman Group, a United States based Professional Services organization with 3000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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