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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Mi9 Mosaic POS Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Fresh Produce Sportswear Retail 10 $1M United States Mi9 Retail Mi9 Mosaic POS Point Of Sale 2018 n/a In 2018, Fresh Produce Sportswear implemented Mi9 Mosaic POS across its 16 company-owned stores and e-commerce site in the United States. The Mi9 Mosaic POS deployment targeted Point Of Sale workflows, omnichannel inventory visibility and embedded analytics to modernize store operations and reporting. Configuration focused on core Point Of Sale capabilities including transaction processing, barcode scanning, inventory synchronization and sales and store analytics modules, using Mi9 Mosaic POS to instrument checkout and store operations. The implementation emphasized omnichannel inventory visibility between physical stores and the e-commerce site, and deployed analytics to support store level reporting and merchandising decisions. Operational coverage included store operations, merchandising and e-commerce functions across all 16 company owned locations and the online storefront in the United States. Governance centered on centralized data and reporting from Mi9 Mosaic POS to align store level processes with merchandising workflows, enabling a unified view of inventory and sales for operations and analytics teams.
Paris Jewellers Canada Retail 230 $25M Canada Mi9 Retail Mi9 Mosaic POS Point Of Sale 2016 n/a In 2016, Paris Jewellers Canada implemented Mi9 Mosaic POS as part of a Mi9 Retail end to end suite across its store estate, deploying the Mi9 Mosaic mobile POS within a broader retail stack for Point Of Sale operations. The rollout covered 28 stores in Canada and was positioned to unify store transactions, inventory visibility and customer engagement under a single vendor platform. The implementation explicitly included Mi9 Mosaic mobile POS, order management system OMS, clienteling and CRM modules to deliver a unified customer profile and real time inventory visibility. Mi9 Mosaic POS was configured to support in store clienteling workflows and point of sale transactions while the CRM and clienteling components provided customer segmentation, interaction history and assisted selling capabilities. Operational scope concentrated on store operations, CRM and clienteling, aligning transactional Point Of Sale data with order orchestration and customer records to improve in store engagement and operational efficiency. Governance focused on centralizing product availability and customer view across the Mi9 Retail suite to enable consistent assisted selling and inventory checks at the point of sale.
Zadok Jewelers Retail 50 $6M United States Mi9 Retail Mi9 Mosaic POS Point Of Sale 2017 n/a In 2017, Zadok Jewelers implemented Mi9 Mosaic POS as part of the Mi9 Retail end-to-end jewelry suite. Mi9 Mosaic POS was deployed in a Point Of Sale role to centralize transaction processing and to drive clienteling workflows across Zadok stores in the United States. The deployment encompassed Mi9 Mosaic POS, clienteling, CRM and mobile inventory management modules delivered together by the vendor. Configurations emphasized POS-driven clienteling capabilities, aligning customer records and purchase histories at the point of sale and enabling sales associates to access CRM profiles and reserve inventory through mobile inventory management during in-store consultations. Operational scope targeted store operations and sales floor teams, with rollout governance focused on POS transaction accuracy, clienteling process standardization and inventory visibility at point of sale. The implementation was positioned to enhance the customer experience and increase sales according to the vendor press release.
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