List of Mitrefinch Rostering Customers
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Since 2010, our global team of researchers has been studying Mitrefinch Rostering customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mitrefinch Rostering for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mitrefinch Rostering for Workforce Scheduling include: The Sherwin-Williams Company, a United States based Manufacturing organisation with 64088 employees and revenues of $23.05 billion, JoJo Maman Bébé, a United Kingdom based Retail organisation with 950 employees and revenues of $217.0 million, Aluminium Specialties Group Pty Ltd., a Australia based Distribution organisation with 600 employees and revenues of $195.0 million, National Theatre, a United Kingdom based Media organisation with 1213 employees and revenues of $122.0 million, Balfours, a Australia based Consumer Packaged Goods organisation with 220 employees and revenues of $22.0 million and many others.
Contact us if you need a completed and verified list of companies using Mitrefinch Rostering, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mitrefinch Rostering customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aluminium Specialties Group Pty Ltd. | Distribution | 600 | $195M | Australia | Advance Systems | Mitrefinch Rostering | Workforce Scheduling | 2015 | n/a |
In 2015, Aluminium Specialties Group Pty Ltd implemented Mitrefinch Rostering to support Workforce Scheduling for its payroll and HR operations. The rollout targeted the company's distribution workforce of 600 employees and directly supported payroll volumes of approximately 250 weekly and 200 monthly pays.
Mitrefinch Rostering was configured to manage roster creation, shift templates, time and attendance capture, and roster publishing to supervisors, reflecting standard Workforce Scheduling capabilities. The configuration included export routines to produce a payroll transfer file and role based access for roster administrators and managers. Mitrefinch Rostering served as the primary scheduling source feeding downstream payroll processing.
Operational integration included importing the Mitrefinch file into the Rockfast payroll system as a fixed part of the pay cycle, ensuring time and attendance data was consumed for pay calculation. Payroll responsibilities encompassed setting up new starters in the payroll system, calculating termination payments, producing bonus and commission calculations, and maintaining personnel records. End of month processes such as superannuation remittances, union fee deductions, payroll tax calculations, and end of year tasks including ATO file generation, payment summary production, and reconciliation were operated from the combined rostering and payroll workflow.
The payroll team functioned as the operational owner, processing weekly and monthly pays, managing file imports from Mitrefinch Rostering into Rockfast, and acting as the point of contact for employee payroll enquiries. Governance activities included role based control of roster and payroll data, routine reconciliation between roster export and payroll inputs, and maintained personnel records to support payroll compliance. This setup positioned Mitrefinch Rostering as the scheduling backbone for Aluminium Specialties Group Pty Ltd's payroll and HR administration.
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Balfours | Consumer Packaged Goods | 220 | $22M | Australia | Advance Systems | Mitrefinch Rostering | Workforce Scheduling | 2004 | n/a |
In 2004, Balfours implemented Mitrefinch Rostering as a dedicated Workforce Scheduling solution alongside a national payroll implementation and operation using Micropay. The combined program covered six legal entities, approximately 27 million in salary and wages per annum, and a three pay run per week cadence that was restructured and relocated to Victoria. This work established a single scheduling and payroll feed model to support manufacturing and distribution workforce operations.
Mitrefinch Rostering was configured to provide core Workforce Scheduling capabilities including roster generation, shift pattern management, time and attendance capture, leave coordination, and enforcement of roster rules for compliance and labor planning. The narrative explicitly references Mitrefinch Rostering, and configuration work focused on aligning scheduling rules and roster templates to the operational rhythms of production and retail shifts.
Operational integrations included a direct operational relationship between Mitrefinch Rostering and the Micropay payroll environment, enabling time and attendance data flows into national payroll processing. The deployment covered HR, payroll, and operations functions across the six companies within the Balfours group, consolidating scheduling and payroll data flows into the relocated Victorian payroll hub.
Governance and process restructuring were material to the rollout, with payroll processing centralized in Victoria and pay run cadence standardized to three runs per week across the group. Implementation details centered on standardizing roster rules, coordinating cross-company scheduling policies, and establishing the operational handover for national payroll and workforce scheduling to the Victorian processing center.
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JoJo Maman Bébé | Retail | 950 | $217M | United Kingdom | Advance Systems | Mitrefinch Rostering | Workforce Scheduling | 2014 | n/a |
In 2014, JoJo Maman Bébé implemented Mitrefinch Rostering as its Workforce Scheduling application. The implementation, delivered via vendor Advance Systems, centralized control of roster creation and oversight across the retailer’s HR and store scheduling processes for the company of 950 employees.
Mitrefinch Rostering was configured to support core rostering and shift planning, time capture reconciliation, and exception monitoring intended to ensure monthly wage accuracy. Day to day operational tasks documented in the environment included controlling the roster system, monitoring for anomalies, investigating ad hoc pay errors, and taking corrective action to amend payroll inputs and timesheets.
Governance centered on a controlled monitoring workflow, where roster administrators and payroll leads reviewed exception queues and anomaly reports before payroll finalization. The deployment emphasized continuous monitoring and corrective action to resolve discrepancies and maintain accuracy of monthly wages, with the Mitrefinch Rostering application serving as the authoritative Workforce Scheduling source for payroll and store-level scheduling operations.
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National Theatre | Media | 1213 | $122M | United Kingdom | Advance Systems | Mitrefinch Rostering | Workforce Scheduling | 2006 | n/a |
In 2006 National Theatre implemented Mitrefinch Rostering for Workforce Scheduling to centralize staff rostering and day to day scheduling across its venue operations. The deployment targeted core staff management needs including appraisals, monitoring customer service standards, and handling escalated customer service issues, while explicitly covering assisted performance bookings such as captioned, audio described, signed, and relaxed performances. The implementation placed Mitrefinch Rostering at the center of operational scheduling for box office and front of house functions, and the National Theatre used the application to instrument role assignments tied to assisted performance requirements and ticket agent activities.
Configuration work focused on rostering workflows and schedule templates typical of Workforce Scheduling systems, including shift pattern configuration, availability capture, and role aware scheduling to ensure appropriate staffing for assisted performances. Rostering processes were aligned with staff management and appraisal cycles so that personnel assignments and performance reviews could be coordinated, and ticket agent booking patterns were monitored within the scheduling system to support mark back requests when required. Mitrefinch Rostering was configured to support operational rules for assisted performance staffing and front of house coverage, reflecting the specialized service needs of the theatre.
Operational scope encompassed box office teams, front of house staff, assisted performance coordinators, and staff management functions across the National Theatre. Governance changes included formalized rostering ownership, approval workflows for shift changes, and escalation pathways for customer service issues routed through rostering and front of house management. The implementation emphasized structured scheduling and role alignment within the National Theatre, using Mitrefinch Rostering as the authoritative Workforce Scheduling system for personnel allocation and operational coverage.
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The Sherwin-Williams Company | Manufacturing | 64088 | $23.1B | United States | Advance Systems | Mitrefinch Rostering | Workforce Scheduling | 2013 | n/a |
In 2013, The Sherwin-Williams Company implemented Mitrefinch Rostering as part of its Workforce Scheduling initiative in Australia, embedding the application into a broader HR transformation program that also included outsourcing payroll and two HRIS platform migrations. The Mitrefinch Rostering deployment was executed under the Group Human Resources Manager, aligned to strategic long term HR goals and the post Valspar acquisition HR process redesign, with explicit responsibility for keeping daily HRIS operations stable throughout the change effort.
Mitrefinch Rostering was configured to support core rostering and scheduling capabilities typical of Workforce Scheduling solutions, including shift pattern definition, store and site roster generation, and time capture alignment with Time and Attendance workflows. Configuration work included creation of HR dashboards and operational reports used by the HR team and business stakeholders, and setup of roster-driven inputs for leave accruals, vacancy tracking, and contingent worker scheduling.
The implementation integrated Mitrefinch Rostering with the companys HR and payroll ecosystem, explicitly linking to Workday and GEMS for HRIS synchronization and ADP Payforce for payroll reconciliation, and operating alongside Preceda, Adobe Sign, SharePoint, and Microsoft Office for documentation and reporting. Operational coverage extended across all retail stores and manufacturing and distribution sites in Australia, with rollout activities that included site onboarding, end user training, and frontline support for employee queries.
Governance and process changes were led by the HR transformation team, with the project driving HR process redesign, quarterly publishing of ANZ organizational charts, facilitation of yearly remuneration and bonus calculations, and monthly reconciliations between ADP Payroll and Workday/GEMS to identify and resolve discrepancies. The program emphasized training, ongoing operational reporting, and maintaining day to day HRIS performance while embedding Mitrefinch Rostering into the organizations scheduling, payroll, and HR reporting workflows.
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