List of MongooseIM Customers
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Since 2010, our global team of researchers has been studying MongooseIM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MongooseIM for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MongooseIM for Collaboration include: Beekeeper, a Switzerland based Professional Services organisation with 210 employees and revenues of $37.0 million, Teleware, a United Kingdom based Professional Services organisation with 71 employees and revenues of $12.7 million, Pando Health, a United Kingdom based Healthcare organisation with 30 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using MongooseIM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MongooseIM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Beekeeper | Professional Services | 210 | $37M | Switzerland | Erlang Solutions | MongooseIM | Collaboration | 2019 | Erlang Solutions |
In 2019, Beekeeper deployed MongooseIM to deliver highly efficient, scalable internal collaboration and multi-tenant chat for customers and frontline teams across Europe and globally. Erlang Solutions served as the implementation partner for the MongooseIM rollout, managing the production deployment and module configuration.
The implementation used MongooseIM modules such as inbox, group chat and MAM to reduce latency, enable horizontal scaling and decouple chat from the monolithic core. Decoupling moved real-time messaging into a dedicated chat layer, allowing independent scaling and optimization of message throughput and persistence.
Functional scope focused on frontline-worker messaging and multi-tenant customer chat, with message archiving handled via the MAM module to support retention and retrieval workflows. The deployment aligned with Collaboration use cases for internal communication and customer-facing channels, centralizing chat functionality into MongooseIM while preserving tenant isolation.
By separating chat into MongooseIM, Beekeeper improved development velocity and responsiveness by enabling independent release cycles and targeted operational scaling. MongooseIM now underpins Beekeeper Collaboration for frontline messaging and customer chat, providing modular inbox, group chat and MAM capabilities managed through Erlang Solutions.
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Pando Health | Healthcare | 30 | $5M | United Kingdom | Erlang Solutions | MongooseIM | Collaboration | 2018 | Erlang Solutions |
In 2018 Pando Health implemented MongooseIM as an NHS-approved secure messaging backend to support clinician-to-clinician collaboration across UK hospitals and trusts. The deployment is categorized under Collaboration and was delivered with Erlang Solutions as the implementation partner, establishing a formal messaging platform to address reliance on WhatsApp and pagers for clinical communication.
The implementation of MongooseIM included core functional capabilities for inbox management, group chat, and message archive management, plus enhancements to push-notification reliability and end to end traceability. Configuration work emphasized message routing, group membership controls, retention and archive access, and audit logging to meet clinical governance requirements.
The messaging backend was deployed to support operational clinical workflows across NHS hospitals and trusts, impacting clinician communication, on call coordination, and handover processes. Integrations with named clinical systems were not specified in the source, the focus was on providing a secure, scalable messaging layer that could be adopted more widely within NHS environments.
Governance and rollout emphasized NHS approval and improved auditability of clinical communications, with Erlang Solutions providing implementation services and operational tuning. Explicit outcomes included improved scalability, improved traceability, and better push-notification reliability, enabling wider NHS adoption and stronger audit trails for clinician-to-clinician messaging.
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Teleware | Professional Services | 71 | $13M | United Kingdom | Erlang Solutions | MongooseIM | Collaboration | 2020 | Erlang Solutions |
In 2020 Teleware integrated MongooseIM into its Re:Call mobile service to add compliant group chat and messaging for a major UK financial-services customer, aligning the deployment with Collaboration requirements and FCA expectations. The project was implemented with Erlang Solutions and positioned MongooseIM as the core messaging engine for Re:Call.
The implementation added MUC-Light for efficient mobile group chat and configured MongooseIM to support mobile-optimized messaging workflows and presence handling typical of Collaboration platforms. Functionality emphasized compliant group conversations and message handling to meet regulatory constraints while supporting mobile client performance.
Integrations included push notification routing with Azure and AWS-hosted MongooseIM nodes that were provisioned for resilience and capacity to absorb lockdown-driven usage spikes. The architecture used externally hosted MongooseIM nodes on AWS to provide operational isolation for the Re:Call mobile service, and Azure push integration ensured delivery continuity to mobile devices.
Governance and rollout focused on delivering a compliant messaging capability into Teleware’s Re:Call service for the UK financial-services customer, with Erlang Solutions providing implementation and operational configuration. The deployment addressed regulatory compliance requirements for messaging while delivering resilient Collaboration infrastructure to handle elevated mobile usage.
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