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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of N-able Password Manager Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
City of Ventnor City Government 178 $20M United States N-able N-able Password Manager Identity and Access Management (IAM) 2024 n/a In 2024, City of Ventnor City implemented N-able Password Manager to strengthen privileged credential handling across municipal IT and administrative functions. N-able Password Manager is an Identity and Access Management (IAM) application used to centralize credential and documentation control for the city’s security posture. The deployment emphasized centralized privileged credential vaulting and secure documentation management, with configuration focused on role based access controls, audit logging, and standardized password lifecycle procedures. N-able Password Manager was provisioned through a centralized administrative console to support credential onboarding, storage of system documentation, and auditability across departments. The implementation was integrated with the broader N-able toolset, including N-able MDR and other N-able solutions, to align credential containment and documentation with detection, isolation, and recovery workflows after a ransomware incident in 2024. Governance adjustments included creation of centralized access policies and incorporation of credential containment steps into incident response playbooks, and these changes supported improved detection, isolation, and recovery outcomes as reported.
Infranet Solutions Education 10 $1M United States N-able N-able Password Manager Identity and Access Management (IAM) 2016 n/a In 2016, InfraNet Solutions implemented N-able Password Manager, leveraging N-able Passportal capabilities, as part of its MSP service portfolio in the United States. The deployment was positioned to centralize privileged credential control and documentation management across customer accounts while enabling a branded password service for resale by the MSP. The implementation configured N-able Password Manager to provide core Identity and Access Management (IAM) functionality, including privileged credential vaulting, a centralized password repository, documentation management, role based access controls, and reporting for compliance. Configuration and account separation were aligned with multi tenant MSP workflows to keep customer credentials isolated while allowing consolidated administration and audit visibility. Operationally the rollout affected MSP operations and customer account management processes, centralizing credential lifecycle tasks and embedding documentation into support workflows. The project reduced time spent managing credentials and improved reporting and compliance for customer accounts, while enabling InfraNet Solutions to resell a branded password management service as part of its managed services offering.
Psd Net United Kingdom Professional Services 10 $1M United Kingdom N-able N-able Password Manager Identity and Access Management (IAM) 2009 n/a In 2009, Psd Net United Kingdom implemented N-able Password Manager to centralize password and documentation management as part of its N-able product stack, categorized as Identity and Access Management (IAM). The deployment consolidated credential repositories and technical documentation into a single password and knowledge store, and N-able Password Manager was configured to support technician access workflows, secure shared credentials, and audit logging for client accounts. The N-able Password Manager implementation was operated alongside N-central and Cove, integrating credential access into remote management and client engagement workflows to accelerate incident response. Operational scope focused on the MSP technician team, with governance centered on centralized access controls, role based access provisioning, and documentation versioning to standardize troubleshooting procedures. Adoption of Passportal reduced technician support time by about 50%, enabling faster remote troubleshooting and supporting the MSPs ability to scale its client base.
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