List of NavBlue N-Ops & Crew (ex N-RAIDO) Customers
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Since 2010, our global team of researchers has been studying NavBlue N-Ops & Crew (ex N-RAIDO) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NavBlue N-Ops & Crew (ex N-RAIDO) for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NavBlue N-Ops & Crew (ex N-RAIDO) for Workforce Management include: Porter Airlines, a Canada based Transportation organisation with 3600 employees and revenues of $1.10 billion, JSX, a United States based Transportation organisation with 900 employees and revenues of $500.0 million, Silver Airways, a United States based Transportation organisation with 1000 employees and revenues of $105.0 million and many others.
Contact us if you need a completed and verified list of companies using NavBlue N-Ops & Crew (ex N-RAIDO), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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JSX | Transportation | 900 | $500M | United States | NavBlue | NavBlue N-Ops & Crew (ex N-RAIDO) | Workforce Management | 2020 | n/a |
In 2020, JSX implemented NavBlue N-Ops & Crew (ex N-RAIDO) for Workforce Management. The rollout focused on the NavBlue Roster capability to enable automatic JSX data download and import, providing a centralized rostering engine for the carrier's crew operations.
The implementation configured NavBlue N-Ops & Crew Roster to ingest JSX operational data, normalize crew records, and populate scheduling and assignment workflows. Functional capabilities implemented include automated roster population, crew scheduling and assignment, duty and qualification checks, and rostering workflow orchestration consistent with Workforce Management practices.
Operational coverage targeted flight operations and crew scheduling teams, with the system operating as the authoritative source for roster data across JSX scheduling processes. Governance controls were established around scheduled imports, data validation checkpoints, and roster change workflows to align operational workflows with the NavBlue N-Ops & Crew platform.
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Porter Airlines | Transportation | 3600 | $1.1B | Canada | NavBlue | NavBlue N-Ops & Crew (ex N-RAIDO) | Workforce Management | 2022 | n/a |
In 2022, Porter Airlines implemented NavBlue N-Ops & Crew (ex N-RAIDO) for Workforce Management. The deployment targeted crew scheduling and rostering across flight operations, crew planning and crew administration for the Canadian carrier with approximately 3,600 employees.
The implementation emphasized the NavBlue N-Ops & Crew Roster module, configured to perform automatic Porter Airlines data download and import using Roster. Configuration work focused on centralized crew data ingestion, automated roster population and roster update automation, leveraging standard Workforce Management capabilities such as crew pairing, duty assignment and availability management.
Architecturally, the program established automated ingestion and orchestration between Porter Airlines operational data outputs and the NavBlue roster engine inside N-Ops & Crew, with processing rules and import schedules managed within the application. Operational coverage included crew operations and scheduling functions, and governance aligned roster ingestion processes with crew planning and operations control handoffs.
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Silver Airways | Transportation | 1000 | $105M | United States | NavBlue | NavBlue N-Ops & Crew (ex N-RAIDO) | Workforce Management | 2019 | n/a |
In 2019, Silver Airways implemented NavBlue N-Ops & Crew (ex N-RAIDO) as a Workforce Management application across its operations. The contract covered four Operations Control Centre products, specifically N-RAIDO, N-Crew Line Bidding System LBS, N-Crew Pairing Optimizer and N-Flight Planning, establishing Silver Airways as the first US customer for N-RAIDO and marking the North American launch of the solution stack.
NavBlue N-Ops & Crew (ex N-RAIDO) was deployed as a single-database Ops Control and Crew Management platform combining a dynamic Event-Engine with a Rules-Engine to support both day-of-ops management and long-term crew planning. Implemented functional capabilities included day-of-ops Crew Scheduling, Crew Planning and Crew Payroll orchestration, automated rule-based alerts for duty and rest compliance, training and certification tracking, and crew administrative events such as vacation, medical checks and passport expiry. The N-Crew Line Bidding System LBS provided seniority-based pre-built bid line awards with bidder filtering and preference entry, while the N-Crew Pairing Optimizer converted published flight schedules into legal crew pairings across scheduling horizons from weeks to seasons.
N-Flight Planning was rolled out as a multi-tiered browser-based flight planning module integrated into the OCC product suite, designed to compute optimized trajectories based on payload, aircraft performance, weather and air-traffic constraints with selectable optimization for minimum flight time, fuel burn or total cost. NavBlue retained responsibility to design, test, train, implement and administer the suite, and the implementation was aligned to comply with US Federal Aviation Regulations for crew and operations management. Operational coverage focused on Silver Airways crew and flight operations across its hubs and fleet, tying crew scheduling and pairing outputs to day-of-ops control workflows.
Governance and rollout combined vendor-led configuration, testing and training with OCC operational adoption, and the airline reported explicit benefits of improved employee access to critical operational information through NavBlue’s interface. Silver Airways cited improved operational communication and expectations of further efficiency gains as part of the implemented NavBlue N-Ops & Crew Workforce Management deployment.
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