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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of NCR Voyix Order Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Chipotle Mexican Grill Retail 130504 $11.3B United States NCR Voyix NCR Voyix Order Management Order Management 2025 n/a In 2025 Chipotle Mexican Grill signed a multiyear agreement announced in NCR Voyix’s Q3 2025 call to expand its relationship and to be the first operator to implement NCR Voyix’s next-generation Aloha POS and supporting applications on the Voyix Commerce Platform across its restaurants. The program explicitly includes NCR Voyix Order Management in the Order Management category as a core component of the platform rollout. The implementation narrative centers on Order Management capabilities aligned to digital ordering and in-store point of sale convergence, with inferred modules for order intake, routing and fulfillment orchestration, order status and lifecycle tracking, and POS transaction synchronization. NCR Voyix Order Management is described as working alongside next-generation Aloha POS functionality to unify online and in-restaurant orders, and to support common order lifecycle workflows typical for restaurant ordering platforms. Integrations called out in the announcement focus on digital ordering integration with the Voyix Commerce Platform and native Aloha POS connectivity, enabling order capture from mobile and web channels to be orchestrated to kitchen and fulfillment points of service. Operational coverage is scoped to Chipotle’s restaurant estate, with business functions impacted including store operations, digital ordering operations, and fulfillment orchestration teams responsible for execution and customer order flow. Governance and rollout are expected to follow a staged, multiyear program model after the 2025 agreement, with centralized coordination between Chipotle’s restaurant operations and the Voyix Commerce Platform deployment teams. The engagement represents an expansion of Chipotle Mexican Grill’s platform modernization strategy, positioning NCR Voyix Order Management as the Order Management backbone for unified ordering and fulfillment orchestration across the restaurant footprint.
J Sainsbury's Retail 141517 $44.1B United Kingdom NCR Voyix NCR Voyix Order Management Order Management 2024 n/a In 2024, J Sainsbury's signed a seven-year agreement with NCR Voyix to deploy the Voyix Commerce Platform alongside POS and next generation self-checkout across its UK estate. The engagement explicitly includes NCR Voyix Order Management, positioned in the Order Management category, as the commerce platform component to support omnichannel order capture and store-connected fulfillment. The implementation centers on core order management capabilities typical of the category, including centralized order capture, inventory visibility across stores, fulfillment orchestration and returns handling. NCR Voyix Order Management is described as part of a broader platform that also delivers real time analytics to stores and checkout systems, a capability cited as improving checkout speed in the announcement. Architecturally the solution is described as a commerce platform spanning store POS, self-checkout devices and back office systems, with order orchestration expected to be connected across the full store footprint by 2025. The rollout intends to align in-store transaction flows with omnichannel order routing and store fulfilment processes, enabling synchronized data and analytics between checkout touchpoints and the commerce platform. Governance and rollout are structured under the seven-year agreement with phased deployment across Sainsbury’s estate, prioritizing integration of POS and self-checkout channels and platform level analytics. Operational impacts called out in the source include faster checkout throughput and access to real time analytics, while details on staffing, cost or specific third party system integrations were not specified in the announcement.
Lipari Foods Distribution 2500 $900M United States NCR Voyix NCR Voyix Order Management Order Management 2018 n/a In 2018, Lipari Foods implemented NCR Voyix Order Management as its Order Management solution for online ordering. NCR Voyix Order Management is deployed on Lipari Foods' website and is used to capture and process eCommerce orders through the LipariDirect storefront. The implementation emphasizes core Order Management capabilities including web order capture, catalog-driven order entry, order validation and orchestration, inventory availability checks, and end-to-end order lifecycle management from acceptance to fulfillment status. Configuration focuses on catalog and pricing controls, order status visibility, and exception handling workflows common to distributor order flows. The system is integrated with the customer-facing storefront at https://liparidirectnet.liparifoods.com/pnet/eOrder to enable online order submission, customer order tracking, and order exception resolution. Functional coverage spans distribution-focused business functions including e-commerce sales, customer service order support, and fulfillment operations. Governance and operational controls center on centralized order orchestration and standardized exception workflows, designed to align order processing across Lipari Foods in the United States. Implementation discipline targets consistent order status reporting and streamlined customer communications through the NCR Voyix Order Management deployment.
Retail 118000 $20.7B United Kingdom NCR Voyix NCR Voyix Order Management Order Management 2025 n/a
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