Chipotle Mexican Grill
610 Newport Center Drive Suite 1100,
Newport Beach, 92660, CA,
United States
Newport Beach, 92660, CA,
United States
1 949-524-4000
Retail
Chipotle Mexican Grill Technographics
Chipotle Mexican Grill Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chipotle Mexican Grill and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130504 Chipotle Mexican Grill employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chipotle Mexican Grill has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2008, Workday HCM for Core HR in 2008, SoundHound Houndify AI Platform for Cognitive Computing in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chipotle Mexican Grill is running and its propensity to invest more and deepen its relationship with Oracle , Workday , BetterUp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chipotle Mexican Grill revenues, which have grown to $11.31 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chipotle Mexican Grill intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chipotle Mexican Grill Tech Stack and Enterprise Applications
Chipotle Mexican Grill ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008, Chipotle Mexican Grill implemented Oracle E-Business Suite as its ERP Financial platform. The engagement placed Oracle E-Business Suite at the center of Chipotle's finance architecture, with responsibility for strategy, implementation, training, testing, support and maintenance explicitly managed by the in-house program leadership.
Implementation scope encompassed a move from a single company structure to a full multi-org international setup, requiring multi-ledger configuration, intercompany accounting controls and centralized master data governance. Oracle E-Business Suite was configured to support core financial functionality typical of ERP Financial deployments, including general ledger consolidation, accounts payable, accounts receivable, cash management and fixed assets management aligned to multi-organization processing and statutory reporting requirements.
Project efforts included adjacent software implementations and risk governance tools deployed in support of the Oracle E-Business Suite program, with project leadership on Oracle Applications Access Control Governor AACG, UPK for end user training, Discoverer for reporting and analytics, Tririga Projects for capital project tracking and Barlap Licensing. The team also conducted an HR software assessment in which Workday was chosen to replace Peoplesoft, and participated in Workday project management, creating an operational linkage between HR transformation and the Oracle E-Business Suite finance footprint.
Governance practices emphasized formal testing cycles, training rollout and ongoing application support and maintenance. The program managed a major upgrade from Oracle E-Business Suite 11.5.9 to R12, delivered on time and on budget, reinforcing version standardization and enabling the multi-org international configuration to operate on a supported release of the Oracle E-Business Suite platform.
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ERP Financial | ERP |
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2019 | 2021 |
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Chipotle Mexican Grill HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2008 | 2008 |
In 2008, Chipotle Mexican Grill implemented Workday HCM as its Core HR system. The implementation followed an HR software assessment in which Workday was chosen to replace PeopleSoft, and internal project management resources participated in the Workday implementation to centralize core HR functions across the enterprise.
Workday HCM was configured to deliver Core HR capabilities including centralized employee record management, organizational and position management, hire to retire HR transactions, and HR workflow automation for onboarding and offboarding. Configuration work emphasized security role design, business process framework setup, and tenant-level business process configuration typical of Core HR deployments.
Operational ownership for complementary enterprise systems remained with the same technology organization that managed Oracle E-Business Suite strategy, implementation, training, testing, support and maintenance, work that included converting a single company setup to a full multi-org international configuration and an upgrade from Oracle E-Business Suite 11.5.9 to R12. The Workday HCM program ran alongside other platform initiatives led by the team, including Tririga Projects, Barlap Licensing, Oracle Applications Access Control Governor AACG, UPK, and Discoverer.
Governance for the Workday HCM rollout was driven through project management practices already established for testing, training, and operational support handover. The implementation narrative focuses on shifting Core HR processes into Workday HCM while leveraging existing enterprise application governance, testing discipline, and training frameworks.
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Digital Coaching | HCM |
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2021 | 2021 |
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Employee Experience | HCM |
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2025 | 2025 |
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Onboarding | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2013 | 2018 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Task Management | HCM |
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2018 | 2018 |
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Time Clock (Hardware) | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2019 | 2019 |
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Chipotle Mexican Grill AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoundHound Inc. | Legacy | SoundHound Houndify AI Platform | Cognitive Computing | AI-Powered Application | n/a | 2025 | 2025 |
In 2025, Chipotle Mexican Grill expanded its deployment of the SoundHound Houndify AI Platform. The work is categorized as Cognitive Computing and targets voice and conversational channels to support customer ordering and service interactions, aligning with SoundHound’s broader move to agentic AI for enterprise customers.
The implementation leverages conversational AI capabilities typical of Cognitive Computing, including speech recognition, natural language understanding, intent classification, and agent orchestration to support multi-turn dialogue and voice-enabled ordering workflows. SoundHound’s agentic Amelia platform and the Polaris speech foundation model are highlighted in the vendor’s roadmap and provide the speech processing and agent orchestration foundation that accompanies Houndify-based deployments.
Operational scope for the Chipotle deployment centers on restaurant customer experience and voice commerce channels, consistent with SoundHound’s reported expansions in the restaurant sector. Governance emphasis is on conversational model management and agent orchestration across service channels, with deployment and commercial expansion described by the vendor as part of a series of renewals and upsells within major restaurant accounts, including Chipotle.
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Chipotle Mexican Grill Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2012 | 2018 |
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Data Warehouse | Analytics and BI |
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2024 | 2024 |
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Chipotle Mexican Grill Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Chipotle Mexican Grill Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Chipotle Mexican Grill SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2025 | 2026 |
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Supply Chain Management | SCM |
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2015 | 2015 |
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Chipotle Mexican Grill CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2021 | 2021 |
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Chipotle Mexican Grill ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Chipotle Mexican Grill Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2011 | 2012 |
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Sourcing | Procurement |
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2011 | 2011 |
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Chipotle Mexican Grill TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Chipotle Mexican Grill PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2020 | 2021 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Chipotle Mexican Grill IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Chipotle Mexican Grill CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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Threat Modeling, Vulnerability Management | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Chipotle Mexican Grill
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Compensation and HRIS | Director | HR | |
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Senior HR Business Parter | Manager | HR | |
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Benefits Manager | Manager | HR | |
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Compensation, HR Reporting & Analytics Manager | Manager | HR | |
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Director of Business Intelligence | Director | IT | |
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Manager, Business Intelligence | Manager | IT | |
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Director of Financial Planning and Analysis | Director | Finance | |
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Chief Marketing & Development Officer | CXO | Marketing | |
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Regional Finance Manager | Manager | Finance | |
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Director Of Operations | Director | Finance | |
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Chief Restaurant Officer | CXO | Finance | |
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Regional Operations Director | Director | Finance | |
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Founder, Chairman, and Chief Executive Officer | CXO | Finance | |
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Director, National Field Marketing | Director | Marketing | |
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Executive Team Director | Director | Finance | |
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Director of Purchasing | Director | Procurement | |
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Head Of Supply Chain | Director | Supply Chain | |
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Manager, Supply Chain Execution | Manager | Supply Chain | |
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Director Of Procurement | Director | Procurement | |
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Supply Chain, Center of Excellence Manager | Manager | Supply Chain | |
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Chief Financial Officer | CXO | Finance | |
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Director Of Operations | Director | Finance | |
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Senior Manager, Payroll Tax & Administration | Manager | Finance | |
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Chief People Officer | CXO | HR | |
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Director of Information Technology | Director | IT | |
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Senior Manager, People Systems & Metrics | Manager | IT | |
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Senior Director, Head of Tax | Director | Finance | |
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Senior Manager, Payroll Tax & Administration | Manager | Finance | |
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Senior Director of Information Systems | Director | IT | |
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Senior Manager, Payroll Tax & Administration | Manager | Finance | |
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Director of Finance | Director | Finance | |
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Finance System Manager | Manager | Finance | |
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Oracle Cloud ERP Implementation Manager | Manager | IT | |
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Apps Being Evaluated by Chipotle Mexican Grill Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Chipotle Mexican Grill IT executives and key decision makers. This section highlights Chipotle Mexican Grill's latest recorded technology evaluations, including IBM Tririga Real Estate Management for Facility Management on 2026-02-17, ServiceNow Virtual Agent for Chatbots and Conversational AI on 2024-10-14, and Toast POS for Point Of Sale on 2024-09-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Chipotle Mexican Grill digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-02-17 | Chipotle Mexican Grill | Evaluated | IBM | IBM Tririga Real Estate Management | Facility Management | ERP Services and Operations |
| 2024-10-14 | Chipotle Mexican Grill | Evaluated | ServiceNow | ServiceNow Virtual Agent | Chatbots and Conversational AI | AI-Powered Application |
| 2024-09-03 | Chipotle Mexican Grill | Evaluated | Toast | Toast POS | Point Of Sale | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Chipotle Mexican Grill Technographics
Chipotle Mexican Grill is a Retail organization based in United States,
with around 130504 employees and annual revenues of $11.31 billion.
Chipotle Mexican Grill operates a diverse technology stack with applications such as
Oracle E-Business Suite, Workday HCM and SoundHound Houndify AI Platform,
covering areas like ERP Financial, Core HR and Cognitive Computing.
Chipotle Mexican Grill has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and SoundHound Inc..
Chipotle Mexican Grill recently adopted applications including
Fullstory Workforce in 2025, SoundHound Houndify AI Platform in 2025 and NCR Voyix Order Management in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Chipotle Mexican Grill’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Chipotle Mexican Grill’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Chipotle Mexican Grill technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.