List of Neudesic Pulse Customers
Neudesic
200 Spectrum Center Drive,
Irvine, 92618, CA,
United States
Irvine, 92618, CA,
United States
1 949-754-4500
Professional Services
1600
$380M
Since 2010, our global team of researchers has been studying Neudesic Pulse customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Neudesic Pulse for Community Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Neudesic Pulse for Community Management include: Waddell & Reed, a United States based Banking and Financial Services organisation with 2500 employees and revenues of $1.05 billion, Transwestern, a United States based Construction and Real Estate organisation with 1919 employees and revenues of $350.0 million, Word & Brown General Agency, a United States based Insurance organisation with 500 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Neudesic Pulse, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Transwestern | Construction and Real Estate | 1919 | $350M | United States | Neudesic, an IBM Company | Neudesic Pulse | Community Management | 2013 | n/a |
In 2013, Transwestern implemented Neudesic Pulse as an on premises enterprise social platform in the Community Management category. The deployment was staged and rolled out across the organization of approximately 1,919 employees, aligning licensing and deployment approaches with the firm’s infrastructure and culture. Implementation aims centered on embedding collaborative functionality into the existing intranet while avoiding heavy customization.
Neudesic Pulse provided core enterprise social and collaboration capabilities focused on usability and rapid adoption. The application was configured to deliver social feeds, content sharing, and collaborative interfaces consistent with Community Management functional workflows. Flexible licensing was applied to scale access across groups and to support distinct user communities and application use cases.
Pulse’s SharePoint integration enabled the firm to build deep social functionality into its SharePoint framework without any coding or customization, preserving the existing intranet architecture. The solution was integrated with Transwestern’s existing tools and intranet to centralize collaboration workflows and minimize disruption to end user systems. Operational coverage was company wide and implemented in stages to accommodate employees working with a range of different applications.
Governance and rollout emphasized staged implementation, administration flexibility, and promotion of data ownership and control within the organization. Configuration choices prioritized embedding social capabilities into established processes rather than developing bespoke extensions. Transwestern reported rapid adoption and characterized Neudesic Pulse as a technical and cultural fit that supported the firm’s complex transaction and communication needs.
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Waddell & Reed | Banking and Financial Services | 2500 | $1.0B | United States | Neudesic, an IBM Company | Neudesic Pulse | Community Management | 2013 | n/a |
In 2013 Waddell & Reed implemented Neudesic Pulse in the Community Management application category to consolidate its intranet experience. The project built on SharePoint’s native capabilities and used DEG’s Fuse Portal Solution to simplify homepage content management, following a discovery process that included user interviews and persona modeling led by DEG. Waddell’s two existing portals were evaluated and the most useful features were prioritized and consolidated into a single intranet during discovery.
Neudesic Pulse was deployed as the activity stream layer and central community management interface, while Fuse Portal Solution provided the portal composition and content authoring model on top of SharePoint. Configuration work focused on homepage content management workflows, activity stream configuration for advisor and employee feeds, and a consistent brand template, with DEG providing creative direction for the portal design.
The implementation integrated Neudesic Pulse with the SharePoint platform and the Fuse Portal Solution to unify content publishing and social activity streams, addressing advisor portal usage and internal communications within the firm. Operational coverage centered on the consolidated intranet used by advisors and internal teams, replacing the fragmented two-portal structure with a single, consistently branded solution.
Governance was driven by the discovery outputs, with persona-informed information architecture and prioritized feature scope guiding rollout decisions and content governance. The outcome documented by DEG was a consistently branded, easy-to-use new intranet solution implemented with Neudesic Pulse, reducing reliance on the prior stagnant link-based portals.
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Word & Brown General Agency | Insurance | 500 | $100M | United States | Neudesic, an IBM Company | Neudesic Pulse | Community Management | 2013 | n/a |
In 2013, Word & Brown General Agency implemented Neudesic Pulse to strengthen internal communication and collaboration, deploying the Neudesic Pulse application as a Community Management platform across the organization. The deployment was positioned to create a centralized collaboration hub while also enabling embedded social workflows within the business systems employees used daily.
Neudesic Pulse was configured to enable microblogging, expert location and directory services, question and answer threads, task assignment and management, internal group creation and follow capabilities, and connections with external customers and partners. The implementation leveraged the product’s support for on site and cloud deployment models and mobile applications to provide consistent access from desktops and major mobile devices.
The solution integrated with Microsoft SharePoint, CRM and Office 365 so users could surface social interactions and knowledge directly inside core productivity and customer systems. Operational coverage emphasized organization wide collaboration and knowledge sharing, aligning Community Management functionality with business functions for communication, knowledge management, customer engagement and task coordination.
Governance centered on a centralized hub approach complemented by embedded collaboration inside existing systems, enabling workflows to be executed either from the Pulse hub or within SharePoint and Office 365. Rollout emphasized embedding social collaboration into established application workflows to reduce context switching and to position Neudesic Pulse as an operational layer for cross functional interaction.
Company leadership reported that Neudesic Pulse met the stated objective to bring the organization together to collaborate, share ideas, ask questions and get answers, either from a centralized hub or within the business systems in regular use. The Neudesic Pulse implementation served as the organization’s Community Management platform for ongoing employee and partner engagement.
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Neudesic Pulse Coverage
Neudesic Pulse is a Community Management solution from Neudesic, an IBM Company.
Companies worldwide use Neudesic Pulse, from small firms to large enterprises across 21+ industries.
Organizations such as Waddell & Reed, Transwestern and Word & Brown General Agency are recorded users of
Neudesic Pulse for Community Management.
Companies using Neudesic Pulse are most concentrated in Banking and Financial Services, Construction and Real Estate and Insurance, with adoption spanning over 21 industries.
Companies using Neudesic Pulse are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Neudesic Pulse across Americas, EMEA, and APAC.
Companies using Neudesic Pulse range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.
Customers of Neudesic Pulse include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Neudesic Pulse customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Community Management.