List of NinjaOne Backup ( formerly Dropsuite ) Customers
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United States
Since 2010, our global team of researchers has been studying NinjaOne Backup ( formerly Dropsuite ) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NinjaOne Backup ( formerly Dropsuite ) for Backup as a Service (BaaS) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NinjaOne Backup ( formerly Dropsuite ) for Backup as a Service (BaaS) include: High Point Networks, a United States based Professional Services organisation with 300 employees and revenues of $50.0 million, HostPapa, a Canada based Communications organisation with 250 employees and revenues of $43.0 million, Kite Technology Group, a United States based Professional Services organisation with 60 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using NinjaOne Backup ( formerly Dropsuite ), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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High Point Networks | Professional Services | 300 | $50M | United States | NinjaOne | NinjaOne Backup ( formerly Dropsuite ) | Backup as a Service (BaaS) | 2024 | n/a | In 2024, High Point Networks standardized on NinjaOne Backup ( formerly Dropsuite ) to migrate and protect 20,000 Microsoft 365 mailboxes for its US-managed customers. The implementation was led by High Point Networks IT operations using NinjaOne SaaS Backup and Migration services to execute a zero downtime migration and centralize backup operations across managed tenants. NinjaOne Backup ( formerly Dropsuite ) delivered core Backup as a Service (BaaS) capabilities, combining mailbox-level protection, archival retention, and centralized monitoring consistent with SaaS backup workflows. Configuration focused on policy-based retention, automated backup scheduling, and consolidated alerting to improve operational visibility for managed service teams. Integrations explicitly protected Microsoft 365 mailboxes and surfaced backup and archive artifacts through the NinjaOne management console for US-managed customer accounts. Operational scope covered High Point Networks managed services and IT operations, consolidating protection for 20,000 mailboxes under a single SaaS backup and migration platform. Governance was standardized around centralized monitoring, archival workflows, and uniform backup policies enforced through the NinjaOne interface. The rollout used NinjaOne SaaS Backup and Migration to enable zero downtime migration, restoring backup reliability and dramatically reducing restore times as reported by High Point Networks. | |
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HostPapa | Communications | 250 | $43M | Canada | NinjaOne | NinjaOne Backup ( formerly Dropsuite ) | Backup as a Service (BaaS) | 2024 | n/a | In 2024, HostPapa integrated NinjaOne Backup, formerly Dropsuite, to provide Backup as a Service (BaaS) to its hosted customer base. The engagement positioned the NinjaOne Backup application as a centralized backup offering for website, database and email protection across HostPapa’s hosting portfolio. Configuration emphasized website backup and email backup modules, with database backup services also offered, consistent with Backup as a Service (BaaS) capabilities. The implementation delivered centralized backup management, policy templates for retention and scheduled backups, and customer-facing restore self service workflows to streamline recovery operations. The deployment was embedded into HostPapa’s hosting operations to provide a single management plane for backups across global hosting customers, allowing IT operations and support teams to operate from centralized tooling. Integrations focused on surfacing backup status and restore controls into HostPapa’s operational processes rather than building bespoke infrastructure components. Governance shifted to include backup policy stewardship by IT operations and hosting support, updated onboarding procedures for hosted customers, and defined restore procedures for customer support. The case study cites improved customer experience and support for ARPU growth as primary business outcomes tied to the NinjaOne Backup deployment. | |
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Kite Technology Group | Professional Services | 60 | $7M | United States | NinjaOne | NinjaOne Backup ( formerly Dropsuite ) | Backup as a Service (BaaS) | 2024 | n/a | In 2024, Kite Technology Group migrated more than 1,600 seats to NinjaOne Backup ( formerly Dropsuite ), implementing the solution as its Backup as a Service (BaaS) platform to support client-facing IT operations. The deployment positioned NinjaOne Backup ( formerly Dropsuite ) as the primary SaaS backup and restore platform across Kite Technology's managed endpoints for United States clients, consolidating backup orchestration under a single vendor-managed control plane. Configuration work emphasized automated backup scheduling, retention policy enforcement, centralized monitoring, and restore orchestration to improve restore precision and speed restores for clients. Implemented functional capabilities reflect core Backup as a Service (BaaS) workflows, including endpoint backup, automated job execution, centralized alerting for failed jobs, and scripted restore procedures to reduce manual intervention. Operational scope covered Kite Technology's IT operations and support teams within its managed services practice, with standardized restore workflows and support processes to reduce manual restore overhead. The migration outcome included automated backups across the managed estate, faster support response, and higher customer satisfaction for Kite Technology Group's US clients. |
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