List of OneShield Dragon Customers
Marlborough, MA, 01752-3028,
United States
Since 2010, our global team of researchers has been studying OneShield Dragon customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OneShield Dragon for Insurance Policy Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OneShield Dragon for Insurance Policy Administration include: CapSpecialty, a United States based Insurance organisation with 1000 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using OneShield Dragon, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OneShield Dragon customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
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CapSpecialty | Insurance | 1000 | $250M | United States | OneShield | OneShield Dragon | Insurance Policy Administration | 2021 | n/a |
In 2021 CapSpecialty implemented OneShield Dragon as its Insurance Policy Administration platform to centralize rating, underwriting, and policy lifecycle functions across specialty and commercial lines. The implementation targeted commercial and personal P&C, Surety, Special Risk, Reinsurance, and Healthcare lines and involved underwriting, actuarial, billing, and claims teams.
The project emphasized rating modernization within OneShield Dragon, implementing end-to-end rating logic for GL, Property, and Umbrella lines and validating rate factor logic through authored BRDs and FRDs. Teams reverse-engineered legacy rating outcomes and actuarial rate tables to identify calculation variances and align OneShield’s rating service with underwriting rules. A Rating API workflow was designed and validated to handle risk inputs, eligibility logic, premium calculations, surcharge and discount application, rounding rules, and downstream billing handoffs. Field mapping was executed between Cochrane UI, Dragon PAS rating engine, and billing systems to ensure policy-level premium calculation consistency.
Integrations were implemented across the policy and claims stack, with Snowflake used to host producer, policy, and claims tables and to support SQL validation logic for the Loss Runs automation. The Loss Runs web application modernized a manual process across multiple lines and integrated producer-policy linkage validation, achieving high adoption. ImageRight was integrated with ClaimVantage using real-time Diary Event triggers to automate FNOL, claim assignment, and reserve setup, and BOX was integrated to manage underwriting and regulatory document content in centralized resource centers. Development and test tooling included Azure DevOps, JIRA, ReadyAPI, TestRail, Power BI, Microsoft Power Apps, Smartsheet, Tango, Scribe, and Visio.
Governance and rollout were structured around Agile sprints with cross-functional requirement workshops, standardized BRDs and FRDs, and coordinated UAT cycles and smoke testing to validate end-to-end rating and claims workflows prior to production. Release governance included standardized issue tracking templates, smoke test reporting, and defect triage procedures to stabilize post-production behavior. Resource Centers and documented process models supported underwriting, compliance, and portfolio management governance.
Outcomes explicitly documented included a reduction in Loss Runs processing time from 15 minutes to 5 seconds and user adoption reaching 92 percent for the Loss Runs application. Post-production monitoring of defect trends and stakeholder escalations was used to guide stabilization and continuous process optimization.
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