Erie Insurance
100 Erie Insurance Place,
Erie, 16530, PA,
United States
Erie, 16530, PA,
United States
1 814-870-2000
Insurance
Erie Insurance Technographics
Erie Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Erie Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6715 Erie Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Erie Insurance has purchased the following applications: Kofax MarkView for AP Automation in 2016, WorkForce Absence and Leave for Absence and Leave Management in 2016, AppWorx Workload Automation for Business Process Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Erie Insurance is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Erie Insurance revenues, which have grown to $3.86 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Erie Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Erie Insurance Tech Stack and Enterprise Applications
Erie Insurance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax MarkView | AP Automation | ERP | n/a | 2016 | 2016 |
In 2016, Erie Insurance implemented Kofax MarkView as part of an AP Automation initiative. The deployment positioned Kofax MarkView to support invoice capture, indexing and approval orchestration as core AP Automation functions while being managed from a functional operations perspective.
Erie Insurance administered the broader Kofax platform including KC, SpringMC, KTM and MarkView modules. Configuration work focused on document classes, batch classes, export connectors and index fields, and a custom WinForms administration tool was developed to query the Kofax catalog and return metadata about batch classes, document classes, export connectors and index fields for administrators and developers.
The implementation integrated with enterprise data and automation tooling explicitly referenced in project artifacts, including SQL Server and Oracle for data verification and persistence, SOAP and REST web services for service orchestration, and automated web services testing using REST API and SOAP UI. Release and delivery were automated through a Continuous Delivery pipeline using Docker, Jenkins, GitHub and AWS, and the release process itself was automated with C# tooling.
Operational governance followed Agile practices with daily stand-up calls and two-week sprints, accompanied by comprehensive QA and UAT test plans managed in HP ALM Quality Center and defect tracking in JIRA. Test automation and validation were extensive, leveraging Selenium WebDriver, Selenium Grid and Appium for cross browser and mobile testing, with test suites orchestrated from Jenkins and Maven profiles to run targeted TestNG suites for regression and integration validation.
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ERP Financial | ERP |
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2007 | 2007 |
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ERP Financial | ERP |
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2015 | 2015 |
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Expense Management | ERP |
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2015 | 2015 |
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Tax Management | ERP |
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2016 | 2016 |
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Erie Insurance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorkForce Software | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | WorkForce Absence and Leave | Absence and Leave Management | HCM | n/a | 2016 | 2016 |
In 2016, Erie Insurance implemented WorkForce Absence and Leave to manage employee time away under Absence and Leave Management. The deployment replaced UKG Workforce Central Absence Manager, formerly Kronos Workforce Absence Manager, as the enterprise tool for absence administration across the organization.
Configuration focused on core Absence and Leave Management capabilities, including leave entitlements and accruals, case and claim tracking, configurable approval workflows, and absence reporting. WorkForce Absence and Leave was set up with policy based rules to enforce state and company leave policies and to automate entitlement calculations and notifications.
Operational scope included HR and line manager workflows for absence requests, approvals, and documentation management, aligning absence records with workforce administration. The implementation emphasized centralized absence records and role based access controls to ensure consistent application of leave rules.
Governance changes included standardizing absence policies in the application, defining approval matrices and escalation paths, and establishing administrative ownership within HR for policy maintenance and auditability. Training and phased adoption enabled managers and HR administrators to operationalize the configured workflows.
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Candidate Relationship Management | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2016 | 2016 |
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Employee Experience | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Analytics | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2018 | 2018 |
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Workforce Scheduling | HCM |
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2018 | 2018 |
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Erie Insurance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Erie Insurance implemented AppWorx Workload Automation, adopting the Broadcom product as a Business Process Management solution to centralize scheduling and automate enterprise batch workflows. The deployment was provisioned across mainframe and distributed Unix environments to address batch monitoring, job orchestration, and managed file transfer needs tied to core insurance processing.
AppWorx Workload Automation was configured to support calendar-driven cycles, dependency management, job monitoring and automated recovery workflows, and to orchestrate file transfer processes through scripted MFTP and FTP procedures. Configuration work included embedding Unix shell script-based job steps, scheduling IPL windows, and defining production job chains and exception handling consistent with enterprise workload automation patterns.
Operational coverage included close coordination with application portfolios such as Claims, PMS, Print, middleware and system engineering, and the operations team responsible for on-time batch completion. The implementation operated alongside existing scheduling technologies and practices, including CA7, Control-M and UC4 run schedules, and accommodated hosting of vendor FTP endpoints and secure file exchanges with financial institutions and trading partners.
Governance and runbook changes emphasized production operations ownership, daily and monthly batch monitoring, escalation workflows for L1 through L3 support, and participation in disaster recovery and security test cycles. The rollout relied on SME-driven scheduling standards, enhancement of in-house FTP scripting libraries, and cross-team coordination to ensure job resource availability and compliance with penetration test remediation actions.
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Insurance ERP | ERP Services and Operations |
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2019 | 2019 |
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Insurance ERP | ERP Services and Operations |
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2021 | 2022 |
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Insurance ERP | ERP Services and Operations |
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2018 | 2020 |
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Insurance Policy Administration | ERP Services and Operations |
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2018 | 2020 |
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Legal Practice Management | ERP Services and Operations |
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2017 | 2017 |
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Legal Time and Billing | ERP Services and Operations |
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2019 | 2019 |
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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Erie Insurance Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
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Erie Insurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2024 | 2024 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Erie Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Erie Insurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Erie Insurance TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2013 | 2013 |
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Treasury Management | TRM |
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2018 | 2018 |
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Erie Insurance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Extract, Transform, and Load (ETL) | PaaS |
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2023 | 2024 |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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Erie Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Erie Insurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Erie Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Erie Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Erie Insurance IT executives and key decision makers. This section highlights Erie Insurance's latest recorded technology evaluations, including ExpertPay Payroll for Payroll on 2026-02-26, SAP SRM for Supplier Relationship Management on 2025-12-17, and Oracle Retail Clearance Optimization for Retail Management on 2025-12-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Erie Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Erie Insurance Technographics
Erie Insurance is a Insurance organization based in United States,
with around 6715 employees and annual revenues of $3.86 billion.
Erie Insurance operates a diverse technology stack with applications such as
Kofax MarkView, WorkForce Absence and Leave and AppWorx Workload Automation,
covering areas like AP Automation, Absence and Leave Management and Business Process Management.
Erie Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, WorkForce Software and Broadcom.
Erie Insurance recently adopted applications including
Hyland Cloud in 2024, Palantir Foundry in 2023 and MarkLogic Data Hub in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Erie Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Erie Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Erie Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.