List of OneShield Enterprise Rating Customers
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Since 2010, our global team of researchers has been studying OneShield Enterprise Rating customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OneShield Enterprise Rating for Insurance Pricing and Rating Engine from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OneShield Enterprise Rating for Insurance Pricing and Rating Engine include: Allied World Europe, a subsidiary of Fairfax Financial Holdings, a Ireland based Insurance organisation with 1600 employees and revenues of $1.20 billion, Allied World Assurance Company (US), a United States based Insurance organisation with 900 employees and revenues of $1.13 billion, HAI Group, a United States based Insurance organisation with 350 employees and revenues of $281.0 million, CapSpecialty, a United States based Insurance organisation with 1000 employees and revenues of $250.0 million, Upland Specialty Insurance, a United States based Insurance organisation with 200 employees and revenues of $140.0 million and many others.
Contact us if you need a completed and verified list of companies using OneShield Enterprise Rating, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Allied World Assurance Company (US) | Insurance | 900 | $1.1B | United States | OneShield | OneShield Enterprise Rating | Insurance Pricing and Rating Engine | 2004 | n/a |
In 2004, Allied World Assurance Company (US) implemented OneShield Enterprise Rating, deploying OneShield Enterprise Rating as an Insurance Pricing and Rating Engine to deliver high automation and self service capabilities across a multi tiered distribution channel. The initiative targeted underwriting, rating, and policy administration workflows to enable producers to obtain real time quotes and bind coverage with minimal manual intervention.
The implementation configured self service underwriting, rating engines, and policy administration modules that supported product specific workflows and automated decisioning. Within six months of contract signing the internal team had configured roughly 80 percent of the policy application, and in about one year the firm designed and rolled out 15 new products while supporting admitted and surplus paper. OneShield Policy is cited as the formative platform that evolved into the broader OneShield deployment and provided the flexible tool set used to automate sophisticated underwriting processes.
Operational coverage extended from direct producers to retailers, wholesalers and MGAs, with online real time services exposed to distribution partners to accelerate binding and policy issuance. The deployment reached production in all 50 states and supported international expansion into Europe by 2012, running multiple lines of business including professional liability across primary and excess segments. The platform accommodated complex product rules and multi channel distribution without dependence on heavy vendor intervention.
Governance centered on a small, capable internal IT and configuration team that maintained system self sufficiency, authoring product workflows and configuration changes in house. The design emphasized configurability and change management within the application, allowing business users and technologists to add product specific logic and rate tables without extensive custom code. This approach created a repeatable rollout model for new products and states while preserving consistent policy and rating execution.
Explicit outcomes reported include reducing a standard industry 30 day process to a 10 minute automated flow for certain underwriting and binding activities. Milestones noted in the program include i Bind going live in 2005, a Celent Model Insurer Award in 2008, and continued global expansion and self sufficiency through subsequent years. The deployment narrative links Allied World Assurance Company, OneShield Enterprise Rating, Insurance Pricing and Rating Engine to underwriting automation and distribution self service as central business functions.
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Allied World Europe, a subsidiary of Fairfax Financial Holdings | Insurance | 1600 | $1.2B | Ireland | OneShield | OneShield Enterprise Rating | Insurance Pricing and Rating Engine | 2004 | n/a |
In 2004, Allied World Europe a subsidiary of Fairfax Financial Holdings implemented OneShield Enterprise Rating as the rating component of a OneShield Policy-based platform, serving as an Insurance Pricing and Rating Engine to support rapid product introduction for professional liability lines. The initiative traces to Darwin Professional Underwriters' 2003 start-up requirements and was conceived and configured by Bob Asensio to deliver self-service underwriting and automated rating for a multi-tiered distribution channel.
OneShield Enterprise Rating was configured to provide underwriting, rating and policy administration capabilities, including rule-driven rating logic, product definition tools and automated quoting workflows to enable producers to price and bind professional liability policies for small and medium size businesses. The deployment emphasized configurable product templates and automated rating algorithms to support fast product configuration and high levels of underwriting automation.
Operational coverage included distribution, underwriting and policy administration functions, delivering self-service access to brokers and producers through multi-tiered channels. After Allied World’s acquisition activity the organization rolled a complete set of complex products onto OneShield Policy while continuing to extend the OneShield Enterprise Rating implementation across its underwriting footprint.
Governance relied on centralized configuration and iterative extension led by Allied World IT, with Bob Asensio playing a principal role in system design and rollout. The platform implementation reduced an industry standard 30-day underwriting process down to 10 minutes by automating rating, quoting and binding workflows.
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CapSpecialty | Insurance | 1000 | $250M | United States | OneShield | OneShield Enterprise Rating | Insurance Pricing and Rating Engine | 2021 | n/a |
In 2021, CapSpecialty implemented OneShield Enterprise Rating as its Insurance Pricing and Rating Engine to modernize commercial property and casualty pricing workflows. The initiative concentrated on GL, Property, and Umbrella lines and established a formal program of business analysis and configuration validation inside Dragon PAS to ensure rating logic fidelity and actuarial alignment. Scope included end-to-end validation of rating outcomes, actuarial rate table reconciliation, and cross-system field mapping to secure premium calculation consistency.
OneShield Enterprise Rating was configured with explicit Rating API workflows that handled risk input ingestion, eligibility logic, premium calculations, and downstream billing interactions. Business requirements and functional requirements documents defined rate factor logic, surcharge and discount application, rounding rules, and policy-level premium calculation sequences. The team reverse-engineered legacy rating outcomes and actuarial tables to identify calculation variances, then reconciled those outcomes with OneShield rating service and underwriting rules prior to production verification.
The implementation integrated OneShield Enterprise Rating with Dragon PAS, the Cochrane UI, and enterprise billing systems, and used Snowflake-based SQL validation across producer, policy, and claims tables to validate data integrity. Content and governance workflows used BOX for dynamic regulatory document control and centralized Resource Centers named URC, SRC, and SPRC. Claims workflow modernization linked ImageRight with ClaimVantage to trigger FNOL, claim assignment, and reserve setup events, while toolchain governance relied on Azure DevOps, JIRA, ReadyAPI, TestRail, and Power BI for development, testing, and operational reporting.
Project governance emphasized UAT leadership, smoke testing, and standardized issue tracking to validate end-to-end claims and rating workflows ahead of releases. The program also delivered a GenAI-driven submission analysis capability via API integrations to support eligibility triage and underwriting review, and authored user guides and process documentation to support adoption. As an explicit outcome of the multi-line Loss Runs automation workstream, a secure web application reduced manual processing time from 15 minutes to 5 seconds and achieved 92% user adoption, with ongoing defect monitoring and continuous process optimization for stabilization.
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HAI Group | Insurance | 350 | $281M | United States | OneShield | OneShield Enterprise Rating | Insurance Pricing and Rating Engine | 2023 | n/a |
In 2023, HAI Group implemented OneShield Enterprise Rating as part of a broader adoption of OneShield Enterprise 7.0 to address Insurance Pricing and Rating Engine requirements. HAI Group is a member-owned property casualty insurer operating in 48 states and the District of Columbia, and the selection was driven by a desire to streamline complex policyholder account workflows and consolidate commercial lines pricing capabilities across its footprint.
The deployment centers on OneShield Enterprise Rating and the broader OneShield Enterprise full suite, leveraging prebuilt insurance processes, reusable workflows and use cases that support commercial lines pricing and rating workflows. The implementation emphasizes configurability to handle AAIS product models and the management of large schedules, positioning the platform to centralize pricing rules, rate tables and rating logic within a single configurable engine.
Architecturally, OneShield Enterprise 7.0 is presented as an enterprise and cloud based platform with multiple deployment options, enabling a unified platform for all lines of business and a seamless upgrade path for continuous service enhancements. The program includes in-house consulting from the vendor to accelerate configuration and to align rating workflows with HAI Group business operations, with explicit focus on policyholder account management and commercial lines operations.
Governance and rollout are oriented around vendor partnership and reuse of established workflows to reduce configuration effort, with project governance led by HAI Group executive sponsors. OneShield Enterprise Rating and the associated suite are expected by stakeholders to support an elevated customer experience and future growth, and the vendor highlights a seamless upgrade approach to minimize large scale upgrade costs.
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Upland Specialty Insurance | Insurance | 200 | $140M | United States | OneShield | OneShield Enterprise Rating | Insurance Pricing and Rating Engine | 2021 | n/a |
In 2021, Upland Specialty Insurance implemented OneShield Enterprise Rating as part of a connected insurance ecosystem using OneShield Market Solutions API integration capabilities. The OneShield Enterprise Rating deployment serves as the carrier's Insurance Pricing and Rating Engine and centralizes policy-level information to act as a single source of truth for policy, submission, rating, party, and document data across the business.
The implementation focused on five API-driven functional areas. Party Management APIs enforce centralized contact records for brokers, locations, insureds, underwriters, and related parties, reducing duplication and ensuring consistency when assigning brokers or generating reports. Submissions APIs deliver structured intake data from Upland’s intake tools directly into OMS, providing a seamless handoff to underwriting without manual re-entry and making submissions immediately available for downstream processes. Quoting and Rating integration routes rating requests from external quoting tools to OneShield Enterprise Rating and returns calculated premiums in real time, preserving a tailored front-end experience while centralizing rating logic. Policy Details APIs expose current policy data for clearance decisions, endorsements, renewals, and claims support, and Documents and Emails APIs capture and store submission and policy communications in near real time to support compliance and operational transparency.
Architecturally the integration uses OMS as the authoritative data layer with API-led, real-time synchronization between OMS and Upland’s internal systems. The design follows a zero-awareness pattern so consuming systems interact with a single resource and a consistent authentication and request response pattern, rather than needing direct knowledge of each other. This approach supports automated flows for rating, document generation, and policy lookups, and preserves centralized business rules within OneShield Enterprise Rating while enabling specialized front-end tooling.
Operational scope spans underwriting operations, quoting and sales interfaces, policy administration, document management, and claims support. Governance shifted toward an API-first orchestration model and a centralized data model in OMS to reduce manual handoffs and improve data accuracy, enabling faster, more confident decision making. The work establishes a foundation for expanding the integration framework to additional tools and workflows as Upland evolves.
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