List of OpenText AI and Analytics Customers
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Since 2010, our global team of researchers has been studying OpenText AI and Analytics customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OpenText AI and Analytics for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OpenText AI and Analytics for Analytics and BI include: Vertex, a United States based Professional Services organisation with 1900 employees and revenues of $667.0 million, HARMAN International, a Samsung Company UK, a United Kingdom based Manufacturing organisation with 212 employees and revenues of $100.0 million, LogicManager, a United States based Professional Services organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using OpenText AI and Analytics, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Analytics and BI software purchases.
The OpenText AI and Analytics customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Analytics and BI software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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HARMAN International, a Samsung Company UK | Manufacturing | 212 | $100M | United Kingdom | OpenText | OpenText AI and Analytics | Analytics and BI | 2017 | n/a |
In 2017 HARMAN International, a Samsung Company UK implemented OpenText AI and Analytics for Analytics and BI to centralize reporting and visualization for Customer Success and organizational strategy. The implementation emphasized development of custom reports and structured data preparation to support customer facing metrics and strategic planning.
OpenText AI and Analytics was used to build full stack report models, including Cross Tab and Tabular layouts, and visualizations such as Bar chart, Horizontal Bar Chart, Stacked Bar Chart, Side-by-Side Bars and Pie chart. Reporting and visualization work was executed through OpenText Analytics capabilities to produce tailored dashboards and custom report templates aligned to stakeholder requirements.
Data integration and processing was driven by a mix of SQL ETL scripts, Talend Open Studio jobs, and Microsoft Excel artifacts to prepare data for migration and operational reporting. SQL scripts were used to cleanse, process and structure Customer ATS data to align data quality with the Jobvite system, Talend Open Studio jobs merged large files and processed customer records for data migration, and Excel files were prepared for ingestion into Jobvite.
Operational scope covered Customer Success reporting and adjacent organizational strategy teams, with ongoing support for data type and structure issues, report modification and enhancements using OpenText Analytics. Governance centered on establishing repeatable ETL jobs and data cleansing routines, and operational handoffs focused on sustaining report accuracy and resolving customer data scenarios.
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LogicManager | Professional Services | 100 | $10M | United States | OpenText | OpenText AI and Analytics | Analytics and BI | 2019 | n/a |
In 2019, LogicManager implemented OpenText AI and Analytics to establish centralized Analytics and BI capabilities focused on producing board-ready reporting for clients. OpenText AI and Analytics was implemented specifically to create thorough reports and dashboards used for presentation to client senior board leaders and department managers, aligning the application with client-facing advisory workflows.
The deployment emphasized core Analytics and BI functional modules, including a reporting engine, interactive dashboards, data visualization, data modeling and AI-assisted analytical workflows for pattern detection and narrative generation. Configuration work centered on templated board packs and dashboard layouts, scheduled report generation, and role-based access controls to ensure different leader and manager views of the same underlying metrics.
Operational coverage targeted client engagement teams and internal consulting and account management functions that prepare and deliver executive presentations, with outputs tailored to senior board leaders and department managers. The implementation consolidated multi-source data ingestion and normalization processes into a single analytical fabric without specifying particular upstream systems, enabling consistent data models and repeatable presentation artifacts.
Governance was structured around standardized report templates, a report sign-off cadence for board materials, and data quality validation embedded in the analytics workflow to support reliable client deliverables. The OpenText AI and Analytics implementation positioned LogicManager to centralize creation and distribution of client-facing dashboards and reports within its professional services delivery model.
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Vertex | Professional Services | 1900 | $667M | United States | OpenText | OpenText AI and Analytics | Analytics and BI | 2018 | n/a |
In 2018, Vertex implemented OpenText AI and Analytics as the core Analytics and BI platform. The initiative focused on converting Cognos reports into BIRT templates and consolidating interactive analytics into OpenText AI and Analytics, aligning report distribution and dashboarding under a single analytics stack.
The implementation configured BIRT-based report templates, scheduled reporting workflows, and OpenText dashboard and visualization modules to support ad hoc exploration and operational reporting. A semantic reporting layer and standardized report metadata were established to preserve business logic during the conversion from Cognos and to enable consistent querying across the new OpenText environment.
Operational scope covered enterprise reporting and analytics workflows for Vertex professional services operations and corporate reporting needs, with conversion activities touching report authors, schedulers, and data consumers. Governance changes included standardized templates, a formal change control process for converted reports, and centralized catalog management within OpenText Analytics to control future report development and versioning.
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