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Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Optimiser Lead Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Fox Harb'r Resort Leisure and Hospitality 200 $25M Canada Optimiser Optimiser Lead Lead Generation 2022 n/a In 2022, Fox Harb'r Resort deployed Optimiser Lead to manage customer contacts and sales activities. The vendor testimonial from Optimiser documents use of Optimiser Lead in the hospitality context, indicating support for CRM, sales and guest relations functions within Canada. The Optimiser Lead implementation emphasizes Lead Generation capabilities including contact management, lead capture and qualification workflows, activity tracking and pipeline management, configured to support front desk, sales and guest services teams. Deployment follows a cloud oriented SaaS model common to Lead Generation platforms, with role based access controls, activity audit trails and CRM oriented workflow configuration to align sales and guest relations processes. The relationship is Fox Harb'r Resort using Optimiser Lead for Lead Generation to support sales and guest relations business functions as described in the vendor testimonial.
Institute of Travel Management United Kingdom Non Profit 10 $1M United Kingdom Optimiser Optimiser Lead Lead Generation 2023 n/a In 2023 Institute of Travel Management United Kingdom deployed Optimiser Lead as part of a combined Optimiser CRM and Optimiser Touchpoint implementation to centralize membership management, communications and event registrations across the United Kingdom. The rollout targeted the membership administration and events function within the non profit, aligning contact and registration workflows with a single CRM record store. The implementation configured CRM membership and event management modules alongside Optimiser Touchpoint driven communication automation, with Optimiser Lead used for lead capture in member and event acquisition processes. Optimiser Lead provided web capture and pipeline entry points that fed membership enrollment workflows and automated message sequences, reflecting Lead Generation category capabilities for acquisition and inbound capture. Integrations included CRM to website web forms for online registrations and touchpoint driven automated communications, as described in the vendor case study. Operational coverage was organization wide within the United Kingdom, connecting event registration touchpoints to membership records and communication workflows to ensure registration data populated the CRM and triggered follow up messages. Governance focused on centralizing contact data and standardizing registration to membership processes, embedding automated communication triggers and registration confirmation workflows in the CRM and Touchpoint configuration. The vendor documentation highlights CRM and web integration for online registrations and automated communications, and Optimiser Lead was applied to instrument lead capture for event and member acquisition.
YOTEL Leisure and Hospitality 800 $500M United Kingdom Optimiser Optimiser Lead Lead Generation 2024 n/a In 2024, YOTEL implemented Optimiser Lead as part of an Optimiser CRM deployment to centralise sales, MICE and marketing data across its global hotel portfolio. The implementation explicitly targeted Lead Generation workflows to capture inquiries, track RFPs and record ROI on sales activities across corporate and regional sales teams. The deployment used Optimiser Lead for lead capture and RFP lifecycle management alongside Optimiser CRM capabilities for contact and opportunity management, pipeline tracking and sales process orchestration. Configuration work focused on modeling MICE and group sales workflows, standardising RFP status fields and capturing activity and revenue attribution data to support consistent reporting across properties. Operational coverage was global with European operations highlighted as a key region, and the implementation integrated with Oracle Opera Cloud PMS to align reservation and group booking records with CRM opportunities. Governance centered on a centralised RFP workflow and shared data model for sales, MICE and marketing teams, enabling reconciled lead to booking visibility through Optimiser Lead and the Optimiser CRM integration with Opera Cloud.
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