List of Oracle NetSuite SuiteFlex Customers
Austin, 78741, TX,
United States
Since 2010, our global team of researchers has been studying Oracle NetSuite SuiteFlex customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle NetSuite SuiteFlex for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle NetSuite SuiteFlex for Business Process Management include: Five9, a United States based Professional Services organisation with 3073 employees and revenues of $1.04 billion, SPS Commerce, a United States based Professional Services organisation with 2783 employees and revenues of $638.0 million, LivePerson, a United States based Professional Services organisation with 928 employees and revenues of $313.0 million and many others.
Contact us if you need a completed and verified list of companies using Oracle NetSuite SuiteFlex, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle NetSuite SuiteFlex customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Five9 | Professional Services | 3073 | $1.0B | United States | Oracle | Oracle NetSuite SuiteFlex | Business Process Management | 2007 | n/a |
In 2007 Five9 implemented Oracle NetSuite SuiteFlex to build an integrated Virtual Call Center solution. The deployment used Oracle NetSuite SuiteFlex within the Business Process Management category to surface CRM data for agents and orchestrate contact-center workflows. Five9 joined NetSuite's SuiteFlex developer program and the integration was documented in the 2007 announcement of the SuiteFlex integration.
The implementation targeted CRM and contact-center process areas, specifically click-to-call and customer context capabilities that exposed customer records to agent interfaces and supported sales and service workflows in the United States. Oracle NetSuite SuiteFlex was used to embed CRM data into agent workflows, enabling context switching and click-to-call interactions while orchestrating contact-center process flows consistent with Business Process Management functionality. The scope emphasized call-center and sales and service business functions, and the announced outcome was improved call-center and sales/service workflows in the United States.
|
 |
LivePerson | Professional Services | 928 | $313M | United States | Oracle | Oracle NetSuite SuiteFlex | Business Process Management | 2007 | n/a |
In 2007 LivePerson expanded participation in NetSuite's SuiteFlex developer program to integrate LivePerson live chat and online engagement capabilities with Oracle NetSuite SuiteFlex. The integration targeted Business Process Management for CRM and customer service process areas, enabling embedded conversational interfaces directly inside NetSuite to support multi-channel sales and service workflows for customers in the United States and APAC.
The Oracle NetSuite SuiteFlex implementation centered on surfacing LivePerson chat within NetSuite transaction and customer records, and on wiring chat sessions into NetSuite workflow logic to allow real-time agent engagement as part of sales and service processes. Functional capabilities implemented included in-application chat embedding, session initiation from CRM records, and event-driven workflow triggers to route engagement to service or sales teams, consistent with Business Process Management patterns for orchestration and customer interaction handling.
Deployment was delivered through the SuiteFlex developer program model, enabling NetSuite customers in the US and APAC to adopt the integration as part of their CRM and service toolset. The programmatic integration reoriented portions of customer support and sales workflows to include embedded real-time chat, and the stated outcome was improved real-time customer engagement through embedded chat within NetSuite.
|
 |
SPS Commerce | Professional Services | 2783 | $638M | United States | Oracle | Oracle NetSuite SuiteFlex | Business Process Management | 2007 | n/a |
In 2007, SPS Commerce joined NetSuite's SuiteFlex developer program and implemented Oracle NetSuite SuiteFlex to deliver EDI connectivity that used NetSuite transaction data to link suppliers and retailers. The deployment targeted Business Process Management for ERP and order-management process areas, focusing on orders, inventory, and shipments across the United States.
The implementation centered on ERP and order-management capabilities within Oracle NetSuite SuiteFlex, with EDI process integration executed via SuiteFlex-built adapters to the SPS Commerce network. The adapters consumed NetSuite transaction objects including sales orders, inventory records, and shipment information, translating those into standards-based EDI documents for retail trading partners. Functional modules emphasized transaction mapping, message orchestration, and process orchestration aligned to Business Process Management workflows.
Integration architecture paired NetSuite transaction sources with SPS Commerce's network through the SuiteFlex-built adapters, creating a persistent interface layer for supplier-retailer communications. Operational scope covered supply-chain and order management functions for trading partner connectivity in the United States. Governance centered on adapter-led connectivity and standardized EDI process flows, and the program is described as improving supply-chain communications in the United States.
|
Buyer Intent: Companies Evaluating Oracle NetSuite SuiteFlex
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||