 
            New York, 10018, NY,
United States
LivePerson Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by LivePerson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 928 LivePerson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LivePerson has purchased the following applications: 6sense Account Engagement Platform for Account Based Marketing in 2021, MicroStrategy ONE Analytics for Analytics and BI in 2017, DigitalOcean Droplets for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LivePerson is running and its propensity to invest more and deepen its relationship with 6sense , Zoominfo , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LivePerson revenues, which have grown to $313.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LivePerson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
| Vendor | Old Product | New Product | Category | Market | VAR/SI | When | Live | 
|---|---|---|---|---|---|---|---|
| 6sense | Legacy | 6sense Account Engagement Platform | Account Based Marketing | CRM | n/a | 2021 | 2021 | 
|  |  |  | Account Based Marketing | CRM |  | 2021 | 2021 | 
|  |  |  | Account Based Marketing, Sales Engagement | CRM |  | 2016 | 2016 | 
|  |  |  | Customer Experience | CRM |  | 2015 | 2015 | 
|  |  |  | Customer Experience | CRM |  | 2019 | 2019 | 
|  |  |  | Digital Advertising Platform | CRM |  | 2013 | 2013 | 
|  |  |  | Digital Advertising Platform | CRM |  | 2015 | 2015 | 
|  |  |  | Digital Advertising Platform | CRM |  | 2013 | 2013 | 
|  |  |  | Marketing Automation | CRM |  | 2011 | 2011 | 
|  |  |  | Sales Automation, CRM, Sales Engagement | CRM |  | 2021 | 2021 | 
|  |  |  | Tag Management | CRM |  | 2015 | 2015 | 
Analytics and BI
| Vendor | Old Product | New Product | Category | Market | VAR/SI | When | Live | 
|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2017 | 2018 | 
IaaS
| Vendor | Old Product | New Product | Category | Market | VAR/SI | When | Live | 
|---|---|---|---|---|---|---|---|
| DigitalOcean | Legacy | DigitalOcean Droplets | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 | 
|  |  |  | Application Hosting and Computing Services | IaaS |  | 2015 | 2015 | 
|  |  |  | Application Hosting and Computing Services | IaaS |  | 2021 | 2021 | 
|  |  |  | Content Delivery Network | IaaS |  | 2018 | 2018 | 
|  |  |  | Content Delivery Network | IaaS |  | 2018 | 2018 | 
|  |  |  | Content Delivery Network | IaaS |  | 2012 | 2012 | 
|  |  |  | Content Delivery Network | IaaS |  | 2020 | 2020 | 
|  |  |  | Content Delivery Network | IaaS |  | 2021 | 2021 | 
ITSM
| Vendor | Old Product | New Product | Category | Market | VAR/SI | When | Live | 
|---|---|---|---|---|---|---|---|
|  |  |  | Application Performance Management | ITSM |  | 2015 | 2015 | 
|  |  |  | IT Service Management | ITSM |  | 2021 | 2021 | 
PaaS
| Vendor | Old Product | New Product | Category | Market | VAR/SI | When | Live | 
|---|---|---|---|---|---|---|---|
|  |  |  | Apps Development | PaaS |  | 2020 | 2020 | 
|  |  |  | Apps Development | PaaS |  | 2020 | 2020 | 
|  |  |  | Transactional Email | PaaS |  | 2018 | 2018 | 
ERP Financial Management
| Vendor | Old Product | New Product | Category | Market | VAR/SI | When | Live | 
|---|---|---|---|---|---|---|---|
|  |  |  | AR Automation | ERP Financial Management |  | 2014 | 2014 | 
|  |  |  | Subscription and Recurring Billing | ERP Financial Management |  | 2023 | 2023 | 
Collaboration
| Vendor | Old Product | New Product | Category | Market | VAR/SI | When | Live | 
|---|---|---|---|---|---|---|---|
|  |  |  | Audio Video and Web Conferencing | Collaboration |  | 2017 | 2017 | 
AI-Powered Application
| Vendor | Old Product | New Product | Category | Market | VAR/SI | When | Live | 
|---|---|---|---|---|---|---|---|
|  |  |  | Chatbots and Conversational AI | AI-Powered Application |  | 2011 | 2011 | 
|  |  |  | Chatbots and Conversational AI | AI-Powered Application |  | 2016 | 2016 | 
|  |  |  | Chatbots and Conversational AI | AI-Powered Application |  | 2020 | 2020 | 
Content Management
| Vendor | Old Product | New Product | Category | Market | VAR/SI | When | Live | 
|---|---|---|---|---|---|---|---|
|  |  |  | Digital Signing | Content Management |  | 2020 | 2020 | 
|  |  |  | Digital Signing | Content Management |  | 2021 | 2021 | 
TRM
| Vendor | Old Product | New Product | Category | Market | VAR/SI | When | Live | 
|---|---|---|---|---|---|---|---|
|  |  |  | Governance, Risk and Compliance | TRM |  | 2020 | 2020 | 
|  |  |  | Governance, Risk and Compliance | TRM |  | 2020 | 2020 | 
CyberSecurity
| Vendor | Old Product | New Product | Category | Market | VAR/SI | When | Live | 
|---|---|---|---|---|---|---|---|
|  |  |  | Identity and Access Management (IAM) | CyberSecurity |  | 2021 | 2021 | 
|  |  |  | Secure Email Gateways (SEGs) | CyberSecurity |  | 2018 | 2018 | 
ERP Services and Operations
| Vendor | Old Product | New Product | Category | Market | VAR/SI | When | Live | 
|---|---|---|---|---|---|---|---|
|  |  |  | Professional Services Automation | ERP Services and Operations |  | 2011 | 2011 | 
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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| Date | Company | Status | Vendor | Product | Category | Market | 
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