List of Orisys Oricoms CRM Customers
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Since 2010, our global team of researchers has been studying Orisys Oricoms CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Orisys Oricoms CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Orisys Oricoms CRM for CRM include: Kalyan Jewellers, a India based Retail organisation with 7803 employees and revenues of $1.32 billion, National Rural Health Mission Kerala India, a India based Government organisation with 1345 employees and revenues of $100.0 million, DISHA 1056 India, a India based Government organisation with 100 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Orisys Oricoms CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Orisys Oricoms CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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DISHA 1056 India | Government | 100 | $1M | India | Orisys UK | Orisys Oricoms CRM | CRM | 2013 | n/a | In 2013, DISHA 1056 India deployed Orisys Oricoms CRM as the core CRM platform for Kerala’s 24x7 health helpline, DISHA 1056. The engagement began at the helpline launch, and press coverage from 2013 describes Orisys and Oricoms providing the call centre and telephony integration for the programme. Orisys Oricoms CRM was developed and maintained as a telemedical call centre platform, combining CRM contact and case management capabilities with telephony integration and call routing to support Dial-a-Doctor consultations and counselling services. Functional capabilities implemented included inbound call handling, call logging and case tracking, and workflow orchestration for tele-counselling and clinician callbacks, consistent with CRM operational workflows for service desks and contact centres. The deployment operated statewide across Kerala and supported health helpline operations around the clock, impacting call-centre operations, clinical triage workflows, and counselling service delivery. Orisys retained development and maintenance responsibility for the Oricoms-based platform, providing ongoing telephony integration and application upkeep for the programme. | |
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Kalyan Jewellers | Retail | 7803 | $1.3B | India | Orisys UK | Orisys Oricoms CRM | CRM | 2022 | n/a | In 2022, Kalyan Jewellers deployed Orisys Oricoms CRM from Orisys UK in India to advance customer profiling, campaign management and integrated communications as part of its CRM strategy. The implementation centered on Orisys Oricoms CRM, operating within the Retail organization to support marketing, store sales and CRM operations across Kalyan Jewellers sites in India. Orisys Oricoms CRM was configured to emphasize customer profiling and campaign management capabilities, including audience segmentation, campaign orchestration, and lifecycle contact history to support customer lifecycle management. These functional configurations align with typical CRM workflows for segmentation driven campaigns, multi-touch communication sequencing and centralized customer record management, reflecting module usage inferred from Orisys Oricoms product listings and the related Orisys Oricart engagement with Kalyan in 2022. The project included consultation and implementation support from Orisys UK, and the deployment scope targeted integrated communications across email and store touchpoints to unify customer interactions. Governance workstreams focused on campaign approval workflows, data hygiene and contact consent processes to operationalize lifecycle management and ensure consistent marketing and service orchestration using the Orisys Oricoms CRM platform. | |
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National Rural Health Mission Kerala India | Government | 1345 | $100M | India | Orisys UK | Orisys Oricoms CRM | CRM | 2013 | n/a | In 2013 National Rural Health Mission Kerala India deployed Orisys Oricoms CRM, delivered by Orisys UK, to establish a 360-degree communications and case-management capability. Orisys Oricoms CRM is recorded here as a CRM implementation supporting public-health outreach and state helpline operations across Kerala. The implementation emphasized contact-centre functionality and telephony integration, consistent with Orisys Oricoms case listings and public-health helpline patterns. Configurations included contact record consolidation, scripted helpline workflows, inbound and outbound call handling, and case logging to support sustained outreach campaigns and citizen follow up. Operational coverage was state wide, instrumenting district-level helplines and a centralized contact repository to enable distributed access by public-health and helpline teams. Integrations were focused on telephony and contact-centre connectivity to route calls, capture interaction metadata, and associate calls with citizen records and case histories. Governance work centered on standardizing agent workflows, escalation paths, and data capture fields to ensure consistent case management and reporting across sites. Rollout activities implied training for helpline staff and the establishment of operational processes for call handling and outreach coordination using Orisys Oricoms CRM. |
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