List of ParaDM Customers
Kwun Tong, n/a,
Hong Kong
Since 2010, our global team of researchers has been studying ParaDM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ParaDM for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ParaDM for Document Management include: Jebsen Group, a Hong Kong based Retail organisation with 2101 employees and revenues of $1.91 billion, Lintasarta, a Indonesia based Professional Services organisation with 2500 employees and revenues of $1.50 billion, CSL Hong Kong, a Hong Kong based Communications organisation with 3000 employees and revenues of $1.12 billion, Next Media Magazines, a Hong Kong based Banking and Financial Services organisation with 800 employees and revenues of $268.0 million and many others.
Contact us if you need a completed and verified list of companies using ParaDM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ParaDM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CSL Hong Kong | Communications | 3000 | $1.1B | Hong Kong | ParaDM | ParaDM | Document Management | 2014 | n/a |
In 2014, CSL Hong Kong implemented ParaDM, a Document Management application, to digitize retail service forms and automate workflows across its Hong Kong retail network. The deployment targeted frontline customer service channels and back-office operations, converting paper-based service forms into electronic records and routing tasks to operational teams, with the objective of improving information access for store staff and accelerating processing in service centers.
Implementation used ParaForm to convert paper forms into e-forms and ParaFlow to automate task flows, integrating form capture, validation, routing, and audit trail capabilities into the service workflow. ParaDM was configured to capture structured data from e-forms, index and store documents for faster retrieval, and orchestrate task assignments and escalations for service requests and back-office reconciliation, implementing document capture, e-forms, workflow automation, and role based routing consistent with the Document Management category.
Operational scope encompassed retail stores and supporting back-office teams in Hong Kong, affecting customer service agents, store operations, and administrative processing. Governance measures included standardized electronic form templates and a centralized document repository to ensure consistent data entry and traceability across service channels. Outcomes reported from the deployment included faster information retrieval, higher operational productivity and improved customer service levels.
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Jebsen Group | Retail | 2101 | $1.9B | Hong Kong | ParaDM | ParaDM | Document Management | 2014 | n/a |
In 2014, Jebsen Group implemented ParaDM to transform a manual filing system into a digital document management platform, addressing document search and review needs for finance and management accounting in Hong Kong. The deployment targeted finance and management accounting workflows and used ParaDM as a Document Management solution to improve access to up-to-date records and accelerate review cycles.
Configuration focused on document capture, indexing and full-text search to replace manual retrieval processes. Based on the described use case and ParaDM product capabilities, module usage likely included ParaDoc for structured document capture and metadata indexing and ParaScan for high-volume scanning and OCR, enabling searchable archives and version control within ParaDM.
Operational coverage centered on a centralized digital repository available to finance and management accounting teams in Hong Kong, consolidating paper and electronic records into a single Document Management platform. The implementation emphasized controlled access and audited document review, aligning repository governance with accounting review workflows and records management practices.
Process changes included formalizing document intake, review and retention procedures and enforcing access controls and audit trails within ParaDM. Reported outcomes included faster document search and review and improved access to up-to-date records for finance and management accounting in the Hong Kong organization.
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Lintasarta | Professional Services | 2500 | $1.5B | Indonesia | ParaDM | ParaDM | Document Management | 2016 | n/a |
In 2016 Lintasarta implemented ParaDM as its Document Management solution, deploying ParaDM to support a company-level document management initiative. The engagement was executed by the internal engineering team in the Greater Jakarta Area and focused on a structured migration to ParaDM DMS, with installation guides and technical documentation authored to support operational handover.
Configuration work included data migration, metadata indexing, version control and search optimization typical of Document Management deployments, and the ParaDM implementation was extended with custom database logic. Engineers built Oracle stored procedures, functions and packages using PL/SQL to support automated reporting, data transformations and back-end workflows, indicating an Oracle-centric deployment architecture for document storage and processing.
Testing and release followed formal SIT and UAT cycles, transport of changes to production and iterative bug fixing driven by user feedback and defect reports. Requirements gathering and solution design were conducted to minimize impact on existing systems while adding document lifecycle controls and workflow orchestration for business users.
The ParaDM rollout operated alongside other application initiatives at Lintasarta, including a Sales Remuneration System and a SuccessFactors SAP HR implementation, with the DMS implementation governed through staged testing, transport procedures and user acceptance gates. Operational responsibilities emphasized technical documentation, installation procedures, and close collaboration between software engineers and business stakeholders to manage deployment and change control.
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Banking and Financial Services | 800 | $268M | Hong Kong | ParaDM | ParaDM | Document Management | 2014 | n/a |
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Buyer Intent: Companies Evaluating ParaDM
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