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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of PayFacto MaitreD Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Groupe St-Hubert Leisure and Hospitality 6000 $1.4B Canada PayFacto Payments PayFacto MaitreD Point Of Sale 2020 n/a In 2020, Groupe St-Hubert deployed PayFacto MaitreD as its Point Of Sale solution for restaurant operations. PayFacto MaitreD was positioned to support front of house and transaction capture across the company, with configuration focused on retail and table service workflows. PayFacto MaitreD was implemented with standard Point Of Sale functional modules including order capture, menu management, table management, payment processing, shift and cashier controls, and transactional reporting. The implementation included configuration work for transaction routing and reconciliation, receipt and kitchen printing logic, and reporting feeds to support operational analytics. The deployment integrated PayFacto MaitreD with Groupe St-Hubert commerce and customer touchpoint systems, explicitly including eCom VisonMax and mobile apps iOS / Android, payment processing using PayFacto with eTransactions and present card terminals, digital signage from Stingray and CDM Cineplex, and Zendesk for helpdesk ticketing. These integrations supported end to end order flow from digital channels to in-restaurant fulfillment and payment capture. Governance and operationalization included Business Analysis led requirement artifacts such as BRDs and SSDs, deep log analysis for incident resolution, and a structured QA regime with test case authoring, UAT coordination and test execution planning. The program maintained daily touch points with operations and system providers via steering committees, the BA acted as product owner and solution expert across POS, eCom and payments, and the product road map was tracked and reported up to directors and C-level for ongoing issue visibility.
The Nare United Kingdom Leisure and Hospitality 120 $8M United Kingdom PayFacto Payments PayFacto MaitreD Point Of Sale 2019 n/a In 2019 The Nare United Kingdom deployed PayFacto MaitreD to centralize restaurant and food and beverage operations under a Point Of Sale solution. The deployment targeted front of house service and back office F&B functions, providing a unified application for order capture and day to day transaction processing while aligning restaurant workflows with hotel service delivery. PayFacto MaitreD was configured to support order entry and table management alongside back office stock control and invoicing used by the Head Sommelier and the Fnb Manager. The Head Sommelier used the system to process invoices, manage stock control, negotiate supplier pricing and maintain the wine list, while assisting the Restaurant Manager with operational duties. The statement of work focused on POS transaction workflows, menu and wine list content updates, and inventory-led ordering and invoice reconciliation within the PayFacto MaitreD application. Operational ownership remained with restaurant and F&B management, with governance processes organized around invoice handling, stock reconciliation and menu content updates. Rollout emphasized role based usage for front of house staff and a dedicated back office station for Fnb management to maintain wine lists and supplier price records. The implementation reflects a focused Point Of Sale architecture integrating service operations, inventory control and invoicing functions within the PayFacto MaitreD environment.
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