List of PCI Booking Customers
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Since 2010, our global team of researchers has been studying PCI Booking customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased PCI Booking for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using PCI Booking for Reservation and Booking Management include: Inn on Fifth, a United States based Leisure and Hospitality organisation with 700 employees and revenues of $65.0 million, Solé Miami, A Noble House Resort, a United States based Leisure and Hospitality organisation with 150 employees and revenues of $25.0 million, Ocean Key Resort & Spa, a United States based Leisure and Hospitality organisation with 49 employees and revenues of $8.0 million, Teton Mountain Lodge & Spa, a United States based Leisure and Hospitality organisation with 65 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using PCI Booking, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The PCI Booking customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Inn on Fifth | Leisure and Hospitality | 700 | $65M | United States | PCI Booking | PCI Booking | Reservation and Booking Management | 2021 | n/a |
In 2021, Inn on Fifth implemented PCI Booking, a Reservation and Booking Management application. The deployment places PCI Booking on the Inn on Fifth public website as an online reservation channel for the United States property, embedding the vendor's web booking engine to present availability and accept bookings through the site. Implementation was executed to surface room types and rate options directly on the property website and to centralize guest-facing booking interactions via the PCI Booking interface.
Configuration work emphasized core Reservation and Booking Management capabilities, including a web booking engine, availability calendar, rate and inventory rule configuration, reservation lifecycle management, and confirmation and guest communication workflows. PCI Booking was configured to represent the property level inventory and rate packages, and to enforce booking policies and stay rules through the booking flow.
The technical integration was implemented as an embedded booking widget on the Inn on Fifth website, with the operational scope covering reservations, front desk, and revenue management teams responsible for day-to-day booking administration and rate updates. Governance changes focused on standardizing booking policies, rate rule governance, and messaging templates to align online reservations captured by PCI Booking with on-property operations and guest communications.
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Ocean Key Resort & Spa | Leisure and Hospitality | 49 | $8M | United States | PCI Booking | PCI Booking | Reservation and Booking Management | 2024 | n/a |
In 2024, Ocean Key Resort & Spa implemented PCI Booking for Reservation and Booking Management. The deployment focused on property-level front desk operations at the single-site resort in the United States, with on-site front desk agents using PCI Booking beginning March 2024. Front desk staff perform check-in and check-out procedures, manage room assignments, coordinate with housekeeping for room readiness, and provide guest information through the system as part of daily operations.
The implementation configured core Reservation and Booking Management capabilities, including reservation lifecycle management, check-in and check-out workflows, room assignment and housekeeping coordination, guest communications and notifications, rate and availability controls, and folio and guest ledger handling. Reporting and operational dashboards were provisioned to support day-to-day reservation monitoring and shift handovers, aligning with standard hospitality booking workflows.
Deployment and governance were scoped to the property with role-based access for front desk agents, housekeeping coordinators, and management, and a phased rollout that began with front desk adoption in March 2024. Operational procedures were updated to align check-in, room assignment, and housekeeping handoffs with the PCI Booking configuration, and on-site user training supported adoption by part-time and full-time front desk personnel.
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Solé Miami, A Noble House Resort | Leisure and Hospitality | 150 | $25M | United States | PCI Booking | PCI Booking | Reservation and Booking Management | 2021 | n/a |
In 2021, Solé Miami, A Noble House Resort implemented PCI Booking as its Reservation and Booking Management solution, embedding the PCI Booking engine directly on the property website to handle direct bookings. The deployment focused on enabling direct booking flow on the public site while centralizing reservation capture through the PCI Booking platform.
The implementation configured core modules typical for Reservation and Booking Management, including a real time booking engine, availability and rate rules, reservation lifecycle management, guest profile capture, and on booking payment capture functionality. PCI Booking was provisioned to present room types, rate plans, and an availability calendar on the website while managing booking confirmation and reservation records through the vendor application.
Operational scope centered on the property level, supporting front desk, reservations, and revenue related business functions at the Solé Miami site. Integration was limited to an embedded booking widget on the public website, linking the customer facing booking flow to PCI Booking for reservation processing and confirmation messaging.
Governance and workflow changes included configuration of rate and availability controls within the PCI Booking application and adjustments to on property reservation handling to align with the new web driven booking process. Training and procedural updates were applied to reservations and front office teams to operationalize the Reservation and Booking Management capabilities provided by PCI Booking.
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Leisure and Hospitality | 65 | $7M | United States | PCI Booking | PCI Booking | Reservation and Booking Management | 2021 | n/a |
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Buyer Intent: Companies Evaluating PCI Booking
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