Naples, 34102, FL,
United States
Inn on Fifth Technographics
Inn on Fifth Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Inn on Fifth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Inn on Fifth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Inn on Fifth has purchased the following applications: Amadeus Delphi Sales & Catering for Hospitality ERP in 2022, Microsoft 365 for Collaboration in 2021, eGiftify Platform for Customer Loyalty in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Inn on Fifth is running and its propensity to invest more and deepen its relationship with Amadeus Hospitality , Oracle , SABRE or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Inn on Fifth revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Inn on Fifth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Inn on Fifth Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus Hospitality | Legacy | Amadeus Delphi Sales & Catering | Hospitality ERP | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Inn on Fifth deployed Amadeus Delphi Sales & Catering as its Hospitality ERP to centralize group sales, catering, and event execution workflows across the property. The implementation targeted core commercial operations, aligning sales and catering processes with on site event execution and banquet operations for a full service leisure and hospitality environment.
Amadeus Delphi Sales & Catering was configured to support lead and account management, RFP intake and rapid response workflows, contract and banquet event order production, BEO creation, F&B forecasting, room block management, amenity and VIP designation, and trace and activities list maintenance. The team drove consistent use of Delphi.fdc data fields to ensure solicitation records and account histories remained current and auditable within the application.
Operational coverage extended across sales, catering, banquets, food and beverage, and front desk event coordination, supporting site inspections, local client calls, and the full lifecycle from prospecting through on site execution. The deployment emphasized integration of sales workflows with event operations to preserve data continuity between contract negotiation and day of event responsibilities, without naming external third party systems.
Governance for the deployment codified event management procedures and communication protocols, including a 24 hour RFP response expectation, standardized contract documentation, and timelines for producing banquet and catering event orders and resumes. These controls reinforced accountability for solicitation activities, internal handoffs, and execution readiness using Amadeus Delphi Sales & Catering as the system of record for Hospitality ERP functions.
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Hotel Property Management | ERP Services and Operations |
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2019 | 2019 |
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Point Of Sale | ERP Services and Operations |
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2018 | 2018 |
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Reservation and Booking Management | ERP Services and Operations |
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2022 | 2022 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Event Management | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eGiftify | Legacy | eGiftify Platform | Customer Loyalty | CRM | n/a | 2022 | 2022 |
In 2022 Inn on Fifth implemented the eGiftify Platform to add Customer Loyalty capabilities to its direct web channel. The eGiftify Platform is exposed via a branded landing page on Inn on Fifth's website and functions as the hotel's primary digital storefront for gift card sales and electronic gifting.
Deployment emphasized online issuance and redemption workflows aligned with Customer Loyalty applications, including a branded landing page, digital gift card issuance and email delivery, and administrative controls for catalog and offer configuration. Operational scope spans marketing and revenue teams with extension to front desk and reservations for redemption handling, and the platform is integrated into the hotel public website and checkout flows to capture direct guest purchases.
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Tag Management | CRM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2003 | 2003 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Inn on Fifth
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Inn on Fifth Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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