List of Pentana DistributorPower Warranty Customers
Melbourne, 3149, VIC,
Australia
Since 2010, our global team of researchers has been studying Pentana DistributorPower Warranty customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pentana DistributorPower Warranty for Warranty Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pentana DistributorPower Warranty for Warranty Claims Management include: Autotorino Italy, a Italy based Automotive organisation with 3000 employees and revenues of $2.92 billion, Penske Australia & New Zealand, a Australia based Distribution organisation with 950 employees and revenues of $100.0 million, SML Frontier Automotive Sri Lanka, a Sri Lanka based Automotive organisation with 50 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Pentana DistributorPower Warranty, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pentana DistributorPower Warranty customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Autotorino Italy | Automotive | 3000 | $2.9B | Italy | Pentana Solutions | Pentana DistributorPower Warranty | Warranty Claims Management | 2012 | n/a |
In 2012 Autotorino Italy implemented Pentana DistributorPower Warranty, deploying capabilities aligned with Warranty Claims Management for its dealer network. The initiative builds on a long standing commercial relationship with Pentana Solutions and focuses on modernization of dealer management and expansion of digital capabilities across post-sales, aftersales, parts and used-car processes in Italy.
Pentana DistributorPower Warranty was configured to support warranty claims intake, claims adjudication and warranty contract management, with workflow orchestration for parts authorization and repair approval. The deployment emphasized dealer level claims routing, task management for service advisors and structured case records to support aftersales operations and parts logistics, embedding standard Warranty Claims Management terminology such as claims lifecycle, authorization workflows and service order linkage.
Rollout governance was organized around aftersales and parts operations to manage policy configuration and claim adjudication rules, with program level controls for configuration governance and dealer enablement. Process standardization and training were central to aligning service advisors and parts teams to the new Warranty Claims Management workflows across Autotorino’s Italian sites.
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Penske Australia & New Zealand | Distribution | 950 | $100M | Australia | Pentana Solutions | Pentana DistributorPower Warranty | Warranty Claims Management | 2020 | n/a |
In 2020, Penske Australia & New Zealand implemented Pentana DistributorPower Warranty for Warranty Claims Management. The deployment targeted the company’s truck and commercial vehicle parts, distribution and aftersales operations across Australia and New Zealand, aligning warranty processing with existing parts and service workflows used by the business.
Pentana DistributorPower Warranty was configured to support core warranty claims management capabilities, including distributor claim intake, entitlement validation, claims adjudication workflows, and parts recovery processing. Configuration work emphasized standardized distributor warranty workflows and automated routing for claims approval, consistent with typical Warranty Claims Management functional patterns.
Operational coverage is anchored to Pentana ERP, which the company cites as a core system supporting parts, distribution and aftersales, and the Veeam case study references Pentana ERP as part of Penske’s infrastructure. Based on that context, Pentana DistributorPower Warranty is inferred to operate alongside Pentana ERP to link warranty claims to parts inventory and aftersales records, serving national operations across Australia and New Zealand.
Governance implementation focused on formalizing claims workflows and role based controls, creating audit trails for distributor claim decisions and parts recoveries, and embedding standardized processes for distributor interactions and claim escalation. The implementation narrative centers on centralizing warranty intake and operationalizing distributor warranty workflows within Pentana DistributorPower Warranty to support parts recovery and aftersales business functions.
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SML Frontier Automotive Sri Lanka | Automotive | 50 | $10M | Sri Lanka | Pentana Solutions | Pentana DistributorPower Warranty | Warranty Claims Management | 2013 | n/a |
In 2013, SML Frontier Automotive Sri Lanka implemented Pentana DistributorPower Warranty as a Warranty Claims Management solution to support its role as the national Land Rover and Jaguar importer and distributor. The implementation coincided with the company selecting Pentana DealerPRO DMS to upgrade dealership, service, and parts operations, positioning DistributorPower Warranty to handle structured warranty and claims workflows alongside dealer and parts systems.
Pentana DistributorPower Warranty was configured to deliver core Warranty Claims Management capabilities including claim intake and validation, approval routing, parts authorization workflows, and a warranty ledger to track claim status and entitlement. Configuration emphasized structured documentation capture and automated approval routing consistent with distributor-level warranty operations, while maintaining integration points with the DealerPRO DMS for service order linkage and parts flow reconciliation.
Operational scope focused on service and parts departments within SML Frontier Automotive Sri Lanka, where claims processing, parts authorization, and service recovery workflows were centralized under a single warranty application. Governance changes included formalized claims approval paths and standardized documentation requirements to support aftersales responsiveness, aligned to the importer/distributor responsibilities for warranty and parts management.
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