List of Peoplefone Softphone Customers
Zurich, 8038,
Switzerland
Since 2010, our global team of researchers has been studying Peoplefone Softphone customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Peoplefone Softphone for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Peoplefone Softphone for PBX, VoiP and Phone Systems include: Conforama Suisse, a Switzerland based Retail organisation with 1000 employees and revenues of $250.0 million, Mercy Ships, a United States based Non Profit organisation with 1200 employees and revenues of $110.0 million, Ricardo, a Switzerland based Professional Services organisation with 108 employees and revenues of $37.0 million and many others.
Contact us if you need a completed and verified list of companies using Peoplefone Softphone, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Peoplefone Softphone customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Conforama Suisse | Retail | 1000 | $250M | Switzerland | Peoplefone | Peoplefone Softphone | PBX, VoiP and Phone Systems | 2023 | n/a |
In 2023, Conforama Suisse consolidated telephony across 23 Swiss locations onto a Peoplefone 3CX HOSTED platform and deployed the Peoplefone Softphone as the primary end user client. This implementation serves a retail IT communications use case and is categorized under PBX, VoiP and Phone Systems, with employees using the Peoplefone Softphone for home office, office and mobile work.
The deployment centered on a hosted 3CX PBX architecture provided by Peoplefone, with the Peoplefone Softphone used for voice over IP calling, extension mobility and soft client access. Configuration work focused on centralizing user provisioning, standardizing dial plans and enabling mobile and desktop softphone sessions, leveraging hosted PBX session management and call handling capabilities common to PBX, VoiP and Phone Systems.
Operational coverage included 23 store and corporate sites across Switzerland, supporting store operations, customer facing teams and corporate support staff. The hosted Peoplefone 3CX platform consolidated inbound and outbound voice routing into a single managed service, simplifying administration and centralizing telephony controls across locations.
Governance emphasized telephony consolidation and standardization through the Peoplefone 3CX HOSTED platform, while employees widely adopted the 3CX softphone for remote and on site communications. The rollout increased responsiveness and reduced costs as reported in the vendor case notes, reflecting consolidation benefits within the PBX, VoiP and Phone Systems deployment.
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Mercy Ships | Non Profit | 1200 | $110M | United States | Peoplefone | Peoplefone Softphone | PBX, VoiP and Phone Systems | 2019 | Solutions KL Y |
In 2019, Mercy Ships implemented Peoplefone Softphone under the PBX, VoiP and Phone Systems category to enable reliable VoIP calling both on ships and ashore. Mercy Ships positioned the Peoplefone Softphone deployment to support operational communications and IT use cases across its Swiss coordination and global ship operations.
The deployment used a hosted VoIP architecture with Peoplefone providing centralized hosted PBX services and softphone clients on crew and shore endpoints. Functional capabilities implemented included SIP endpoint provisioning, centralized call routing and management, voicemail and conference calling typical of PBX, VoiP and Phone Systems, and remote endpoint administration to support intermittent connectivity at sea.
Implementation work included integration with onboard network infrastructure and shore based WANs to ensure call continuity between vessels and land offices. The rollout was executed with implementation partner Solutions KL Y, covering configuration of hosted tenant settings, endpoint provisioning, and testing for shipboard network conditions.
Governance was organized under the Mercy Ships IT team with centralized user provisioning and remote support workflows for fleet devices, aligning telephony policies for security and quality of service. The project explicitly improved operational communications and remote connectivity, enabling more consistent voice communications between ships and ashore using Peoplefone Softphone.
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Ricardo | Professional Services | 108 | $37M | Switzerland | Peoplefone | Peoplefone Softphone | PBX, VoiP and Phone Systems | 2017 | Open Circle Switzerland |
In 2017, Ricardo migrated to Peoplefone hosted telephony and implemented Peoplefone Softphone for desktop calling across its Swiss operations. The Peoplefone Softphone served as the desktop calling client within a hosted PBX architecture, aligning the deployment with the PBX, VoiP and Phone Systems category and enabling software-based voice endpoints instead of traditional desk handsets. The implementation targeted corporate telephony for the 108-employee professional services firm, supporting internal communications and client-facing call workflows.
The deployment was executed by installation partner ITIGO AG with Open Circle Switzerland identified as the SI/VAR, covering provisioning, user configuration, and desktop client rollout. Governance and operational ownership were organized around partner-led installation and Ricardo IT for ongoing user support and provisioning of hosted SIP profiles in Peoplefone Softphone. The move delivered greater flexibility and about 25% lower telephony costs versus its previous solution, as reported by the vendor.
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