List of PerformLine Platform Customers
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Since 2010, our global team of researchers has been studying PerformLine Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased PerformLine Platform for Governance, Risk and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using PerformLine Platform for Governance, Risk and Compliance include: Acima, a United States based Banking and Financial Services organisation with 832 employees and revenues of $1.90 billion, Cross River, a United States based Banking and Financial Services organisation with 500 employees and revenues of $265.0 million, Even Financial, a United States based Banking and Financial Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using PerformLine Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Acima | Banking and Financial Services | 832 | $1.9B | United States | Performline | PerformLine Platform | Governance, Risk and Compliance | 2020 | n/a |
In 2020, Acima implemented the PerformLine Platform to support Governance, Risk and Compliance and to achieve omni-channel marketing and partner monitoring across web, calls, email, messaging, and social channels. The implementation targeted marketing and operations in the United States and scaled compliance oversight across thousands of retail partners.
The PerformLine Platform was configured to provide centralized surveillance and automated daily monitoring across multi-channel content and communications, extending functional coverage to web content review, email and message compliance checks, and voice call monitoring. Functional capabilities implemented include omni-channel monitoring, partner performance tracking, automated sampling and scheduled review workflows consistent with Governance, Risk and Compliance tooling.
Operational coverage focused on marketing and operations teams and thousands of retailer locations in the United States, consolidating compliance reporting and case management for partner violations and content exceptions. The deployment supported daily monitoring without added headcount and expanded call monitoring coverage from ~5% to ~99%, embedding routine surveillance into operational practice.
Governance changes established standardized monitoring cadence and escalation workflows to centralize retailer oversight under the PerformLine Platform, providing a single source of compliance truth for internal teams. The PerformLine Platform therefore centralized content and call surveillance for Acima, aligning monitoring workflows with compliance governance and partner management processes.
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Cross River | Banking and Financial Services | 500 | $265M | United States | Performline | PerformLine Platform | Governance, Risk and Compliance | 2021 | n/a |
In 2021 Cross River implemented the PerformLine Platform to monitor partner and marketing channels as part of its oversight of fintech and BaaS partnerships. The PerformLine Platform was positioned to support Governance, Risk and Compliance activities by providing continuous surveillance of public facing marketing and third party partner activity across the bank's U.S. operations.
The deployment focused on channel monitoring capabilities including web crawling and automated rule based surveillance, centralized reporting, and audit trail functionality that align with compliance review workflows. These capabilities were configured to surface content and partner behaviors for compliance team review, enabling policy evaluation, exception handling, and documented remediation steps.
Operationally the PerformLine Platform functioned as a centralized SaaS monitoring layer used by compliance and partner oversight teams across the United States, supporting banking and partner oversight processes for fintech and BaaS relationships. The implementation was integrated into existing governance and escalation processes, making monitoring outputs available to stakeholders responsible for partner risk and marketing compliance.
Governance changes included formalized oversight of fintech and BaaS partnerships and the establishment of routine monitoring and escalation workflows. Cross River's compliance team received external recognition for this work when PerformLine named Cross River a winner at the 2022 Kraken Awards, demonstrating scaled partner monitoring and strengthened compliance controls.
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Even Financial | Banking and Financial Services | 10 | $1M | United States | Performline | PerformLine Platform | Governance, Risk and Compliance | 2019 | n/a |
In 2019, Even Financial implemented the PerformLine Platform as part of a next generation compliance operating system to address Governance, Risk and Compliance requirements. The PerformLine Platform was deployed to support fintech and marketing compliance across the United States, aligning the application with Even Financial's compliance organization and partner marketing oversight functions.
The implementation centralized partner monitoring and regulatory control capabilities, combining rule driven monitoring, centralized evidence capture, and compliance reporting typical of Governance, Risk and Compliance platforms. PerformLine Platform functionality was used to instrument partner marketing channels and to establish ongoing oversight workflows that surface potential policy and regulatory issues for remediation.
Governance and operational coverage focused on compliance and partner marketing teams, with PerformLine highlighted by the vendor when Even Financial's compliance leader won the Compliance Powerhouse award, an outcome that PerformLine framed as reflecting improved oversight of partner marketing and regulatory controls.
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