Fort Lee, 7024, NJ,
United States
Cross River Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cross River and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Cross River employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cross River has purchased the following applications: Fiserv Prologue for ERP Financial in 2015, Fiserv Cleartouch Bank Platform for Core Banking in 2015, Palantir Foundry for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cross River is running and its propensity to invest more and deepen its relationship with Fiserv , Palantir Technologies , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cross River revenues, which have grown to $265.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cross River intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Prologue | ERP Financial | ERP Financial Management | n/a | 2015 | 2016 |
In 2015 Cross River deployed Fiserv Prologue to support core ERP Financial processes for Treasury and Accounting. Fiserv Prologue was implemented as the banks central ledger and cash orchestration platform for cash management, intraday and monthly forecasting, reconciliation, and settlement workflows.
The implementation configured Fiserv Prologue to manage functional modules and capabilities for cash management, forecasting, collateral management and margining, trade and GL break resolution, wires, reconciliations, and regulatory and management reporting. Configuration work included defining GL accounting treatments, process flows for pledged collateral, and reporting structures used by Treasury and Finance, and the full application name Fiserv Prologue appears in daily operational tooling.
Integrations were executed with finance and operations tooling explicitly referenced by Cross River, including Blackline for reconciliation coordination, FedLine Account Management Information for Fed connectivity, Fiserv Cleartouch for payment processing, and Derivative Edge for derivative position reference. The bank also coordinated the FX partnership and hedge accounting process with Goldman Sachs, and set up Discount Window access in coordination with the Federal Reserve Bank of New York to support liquidity operations.
Governance and rollout emphasized cross-functional ownership and controls, with Treasury leading requirements and onboarding for fintech partners, product, capital markets, accounting, legal, and IT. The program established roles and responsibilities, developed documented procedures for pledged collateral management, and embedded GL accounting and reporting rules into Prologue to support internal and external audit processes and oversight.
Explicit outcomes recorded in the implementation and subsequent operations include establishing processes to manage pledged collateral and access over 1 billion dollars in committed funding, creating and automating Insured Cash Sweep and Insured Network Deposits programs tied to a 1 billion dollar third party funding relationship, and producing a revamped daily cash forecast model that underwent model validation with minimal findings. The Cross River deployment of Fiserv Prologue remains focused on Treasury, cash management, and ERP Financial accounting functions across the banks operational footprint.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Cleartouch Bank Platform | Core Banking | ERP Services and Operations | n/a | 2015 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Palantir Technologies | Legacy | Palantir Foundry | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Incident Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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