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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Pikotea Reservation Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Cafento Consumer Packaged Goods 300 $70M Spain Pikotea Pikotea Reservation Management Reservation and Booking Management 2022 n/a In 2022, Cafento implemented Pikotea Reservation Management through a collaboration with Pikotea to embed hospitality and TPV guest experience software into its public showcase and commercial ecosystem. Pikotea Reservation Management is in the Reservation and Booking Management category, and the deployment emphasized guest experience and point of sale workflows presented at H&T Málaga and targeted for incorporation across Cafento's Spanish commercial channels. The implementation configured core Reservation and Booking Management capabilities including a reservation engine, guest experience interfaces, table and visit management, and TPV facing ordering workflows. Implementation work aligned digital ordering and payments features with reservation flows, creating end to end connectivity between online booking, order capture and payment capture as described in the partnership announcement. Operational coverage centered on the H&T Málaga showcase as the demonstration environment and on Cafento's broader commercial ecosystem in Spain, impacting commercial teams and on site hospitality operations. Governance focused on aligning reservation and POS operational handoffs and standardizing guest experience processes to enable incorporation of Pikotea Reservation Management into Cafento's retail and hospitality touchpoints.
Family Sport Center Spain Leisure and Hospitality 15 $1M Spain Pikotea Pikotea Reservation Management Reservation and Booking Management 2022 n/a In 2022, Family Sport Center Spain implemented Pikotea Reservation Management. The deployment targeted the on-site restaurant and sports centre in Beniparrell, Valencia and used Reservation and Booking Management capabilities to unify bookings with front-of-house order workflows. Pikotea Reservation Management was configured to enable QR based digital ordering, mobile payment and a reservation module to support guest self-service bookings and on-site reservations. The implementation instrumented digital ordering and autopedido flows to capture orders initiated from QR codes and mobile devices, and to surface reservation details in the front-of-house order lifecycle. Integrations included a TPV integration to synchronize order and payment data between the Pikotea system and the restaurant point of sale, and interfaces to automated delivery hardware to hand off completed orders for robot delivery. Operational coverage was limited to the Valencia region site, with configuration focused on the restaurant and sports centre guest journey and day to day order processing. Governance centered on centralizing reservation and ordering operations under a single system managed by on-site operations staff, with process changes to front-of-house workflows to accommodate QR ordering, mobile payments and automated delivery. The rollout improved automation and guest self-service as part of the implemented configuration.
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