List of Presto Flex Customers
San Francisco, 94129, CA,
United States
Since 2010, our global team of researchers has been studying Presto Flex customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Presto Flex for Hardware Asset Management (HAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Presto Flex for Hardware Asset Management (HAM) include: Maggiano's Little Italy, a United States based Leisure and Hospitality organisation with 5000 employees and revenues of $2.00 billion, Famous Dave's of America, Inc., a United States based Leisure and Hospitality organisation with 1500 employees and revenues of $200.0 million and many others.
Contact us if you need a completed and verified list of companies using Presto Flex, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Presto Flex customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Famous Dave's of America, Inc. | Leisure and Hospitality | 1500 | $200M | United States | Presto | Presto Flex | Hardware Asset Management (HAM) | 2020 | n/a |
In 2020, Famous Dave's of America, Inc. implemented Presto Flex as its Hardware Asset Management (HAM) application to manage pay at table devices and endpoint equipment across its corporate restaurant estate. The deployment positioned Presto Flex as the centralized instrument for device tracking and operational control across the chain's U.S. corporate locations.
The implementation focused on hardware asset lifecycle capabilities consistent with Hardware Asset Management (HAM) practice, including device provisioning, inventory and endpoint monitoring, configuration management, and remote software and firmware updates for pay at table terminals. Presto Flex was configured to capture device identifiers, deployment location, and status, and to surface guest-facing survey data collected on the terminals to operations teams for actioning.
Operational coverage extended to corporate Famous Dave's restaurants across the United States, with a phased rollout approach described in vendor communications. The Presto Flex deployment supported the restaurant payment experience by operating on terminals that accept EMV and major mobile wallets, and by leveraging P2PE hardware encryption and certified PIN capture to centralize hardware payment security functions.
Governance and process changes accompanied the rollout, with leadership framing the initiative as a way to simplify front of house operations and reduce complexity for team members, while enabling new payment and guest engagement workflows. Training for device operations and a staged site onboarding model were used to align restaurant staff and operations managers to the new hardware management processes.
Famous Dave's documented benefits identified during and after implementation, including improvements in staff efficiency, faster table turns, expanded guest loyalty signup opportunities, and actionable guest feedback gathered through terminal surveys. Presto Flex served as the hardware asset control plane supporting these business and operational outcomes.
|
 |
Maggiano's Little Italy | Leisure and Hospitality | 5000 | $2.0B | United States | Presto | Presto Flex | Hardware Asset Management (HAM) | 2020 | n/a |
In 2020, Maggiano's Little Italy implemented Presto Flex as part of Brinker International's broader roll out of pay at table technology, classified under Hardware Asset Management (HAM). This deployment links Maggiano's Little Italy Presto Flex Hardware Asset Management (HAM) to payments, guest personalization workflows, and tabletop device lifecycle management across restaurant sites.
Presto Flex was configured to provide pay at table capabilities including support for EMV payment standards and mobile wallet transactions such as Apple Pay, Android Pay, and Samsung Pay, and for card capture methods including chip and PIN, chip and signature, and PIN Debit. The platform includes hardware level security with full point to point encryption and PTS certified PIN capture, a low profile industrial device form factor for tabletop placement, and emerging functionality to capture guest dietary preferences and allergy data for personalized service.
The Maggiano's implementation was deployed as part of a unified digital platform that spans website, mobile app, in restaurant tabletop devices, and curbside ordering. The overall environment uses Red Hat Enterprise Linux as a foundation, container based persistent storage with Red Hat Gluster, Red Hat Satellite for resource provisioning and policy enforcement, and Red Hat Insights for predictive analytics, with separate development, test, integration, and production environments and online ordering scale targets documented by Brinker.
Governance and rollout followed Brinker International's fiscal 2020 schedule, with most Chili's locations receiving pay at table devices during the year and expansion plans to include franchise venues and Maggiano's restaurants. Configuration and policy management are centralized via Red Hat Satellite to enforce security and updates, testing is underway for loyalty integration with My Chili's Rewards and automated email receipts, and the stated business objectives for the deployment are to increase guest satisfaction, improve productivity, and promote repeat visits.
|
Buyer Intent: Companies Evaluating Presto Flex
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||