Famous Dave's of America, Inc.
12701 Whitewater Dr,
Hopkins, 55343, MN,
United States
Hopkins, 55343, MN,
United States
1 952-294-1300
Leisure and Hospitality
Famous Dave's of America, Inc. Technographics
Famous Dave's of America, Inc. Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Famous Dave's of America, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Famous Dave's of America, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Famous Dave's of America, Inc. has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2020, Workstream Hiring for Recruiting in 2020, Oracle MICROS Simphony Cloud for Point Of Sale in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Famous Dave's of America, Inc. is running and its propensity to invest more and deepen its relationship with Microsoft , Workstream , Mitratech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Famous Dave's of America, Inc. revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Famous Dave's of America, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Famous Dave's of America, Inc. Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management | Boyer & Associates | 2020 | 2020 |
In 2020 Famous Dave's of America, Inc. implemented Microsoft Dynamics 365 Business Central as an ERP Financial solution to consolidate inventory visibility and profitability analysis for its Famous Products business line. The company had been using QuickBooks and Excel spreadsheets to manage finance and distributed warehouse inventory prior to implementing Business Central, which had created month end closing and reporting bottlenecks.
The implementation focused on General Ledger and Inventory functional modules within Microsoft Dynamics 365 Business Central, with Boyer & Associates delivering configuration, a small set of customizations, and assistance with reporting. The deployment deliberately avoided advanced manufacturing functionality because manufacturing is contract managed, while Business Central dimensions and built in analytics were paired with Jet Reports to enable deeper drill down into customer profitability and shipping cost analysis.
Integrations and operational coverage included a parallel EDI transition from eBridge Connections to SPS Commerce coordinated alongside the ERP project, with EDI testing constituting a major portion of the project timeline. The rollout touched finance, operations, and sales teams and encompassed inventory across multiple warehouses and retail distribution channels, including international product shipments such as exports to South Korea. The program kicked off in November 2020 and went live on April 1, 2021.
Project governance was driven by Boyer & Associates through weekly status meetings, deadline management, training sessions, and post go live support, with the implementation team adapting to turnover of three staff members during the program which required retraining. Outcomes explicitly reported include real time inventory snapshots, more granular customer profitability reporting, cloud based access that removed server dependency for weekend access, and continuity of order shipping during the cutover. The organization is planning follow on projects to extend Microsoft CRM capabilities and Power BI dashboards and continues to consult Boyer & Associates for optimization and best practices.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workstream | Legacy | Workstream Hiring | Recruiting | HCM | n/a | 2020 | 2020 |
In 2020 Famous Dave's of America, Inc. deployed Workstream Hiring to support Recruiting across its restaurant store network. The rollout was scoped to standardize frontline hiring and training so each store operates like the best store, with emphasis on store-level hiring managers and corporate HR workflows. Deployment emphasized mobile-first access so hiring tasks and onboarding can be executed from a phone.
Workstream Hiring was configured to manage applicant sourcing, candidate screening, and structured hiring workflows, and to automate training and onboarding processes within the Recruiting function. The implementation leveraged the application’s mobile capabilities so managers can post jobs, review candidates, and complete onboarding steps via mobile devices. Workstream Hiring was restated to clarify application ownership of these capabilities.
Operational coverage focused on store managers and HR across the United States restaurant locations, centralizing hiring process controls and standardizing onboarding steps across sites. Governance concentrated on process standardization and operationalizing the training automation to align store-level hiring practices with corporate standards. The implementation supports finding qualified employees and automates the training process, reflecting the vendor positioning that core hiring and onboarding activities can be completed from mobile devices.
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2013 | 2013 |
|
|
|
|
|
Time Clock (Hardware) | HCM |
|
2017 | 2017 |
|
|
|
|
|
Workforce Scheduling | HCM |
|
2021 | 2021 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle MICROS Simphony Cloud | Point Of Sale | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Famous Dave's of America, Inc. deployed Oracle MICROS Simphony Cloud as its Point Of Sale platform. The rollout established a cloud-native POS backbone to capture transactions and orchestrate orders across the brand's U.S. restaurant locations, consolidating front-of-house ordering and payments under a single platform.
The implementation focused on core Point Of Sale capabilities including order entry, payment processing, menu configuration and modifier handling, and operational reporting. Configuration emphasized multi-channel order routing to the kitchen and support for click-and-collect workflows, reflecting category-aligned requirements for handling in-person, online ordering, delivery and drive-thru revenue streams.
Integrations were oriented toward kitchen display systems and restaurant analytics, with explicit data flows between the POS and KDS to improve order accuracy and kitchen throughput. The Oracle MICROS Simphony Cloud deployment also fed centralized reporting and forecasting tools, enabling consistent data aggregation from individual restaurant sites to corporate analytics.
Governance and operational changes included standardizing reporting workflows and using POS-derived data to inform staffing and inventory decisions. Franchise stakeholders reported that the Oracle MICROS Simphony Cloud Point Of Sale implementation produced faster, more consistent data flows that support accurate reporting and forecasting for meal-period staffing and inventory management.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Shipping Management | eCommerce |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Hardware Asset Management (HAM) | IT Asset Management |
|
2020 | 2020 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2013 | 2013 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2016 | 2016 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2011 | 2011 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2013 | 2013 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2015 | 2015 |
|
IT Decision Makers and Key Stakeholders at Famous Dave's of America, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Famous Dave's of America, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Famous Dave's of America, Inc. Technographics
Famous Dave's of America, Inc. is a Leisure and Hospitality organization based in United States,
with around 1500 employees and annual revenues of $200.0 million.
Famous Dave's of America, Inc. operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, Workstream Hiring and Oracle MICROS Simphony Cloud,
covering areas like ERP Financial, Recruiting and Point Of Sale.
Famous Dave's of America, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Workstream and Oracle.
Famous Dave's of America, Inc. recently adopted applications including
Oracle MICROS Simphony Cloud in 2022, Zip Schedules in 2021 and Goldbelly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Famous Dave's of America, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Famous Dave's of America, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Famous Dave's of America, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.