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American Outlets
Location
491 Baltimore PikeSuite 419,
Springfield, 19064, PA,
United States
Website
https://www.americanbuildersoutlet.com/
Phone
1 215-279-8511
Artw industry
Retail
Employee
Revenue

American Outlets Technographics

American Outlets Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by American Outlets and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 American Outlets employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that American Outlets has purchased the following applications: ProProfs LMS for Learning and Development in 2018, ProProfs Chat for Chatbots and Conversational AI in 2014, Algolia Search for Application, Web and Enterprise Search in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems American Outlets is running and its propensity to invest more and deepen its relationship with ProProfs , Algolia , PrestaShop or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing American Outlets revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Outlets intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

American Outlets Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ProProfs Legacy ProProfs LMS Learning and Development HCM n/a 2018 2018
In 2018 American Outlets implemented ProProfs LMS as its Learning and Development application, deploying the ProProfs LMS instance on its public website to centralize training and knowledge access for its small US-based retail staff. The deployment is oriented toward a cloud hosted SaaS instance surfaced through the company website, providing staff access to course content and assessments without on premises infrastructure. Configuration focused on core Learning and Development capabilities, including course authoring and content delivery, assessment and quiz functionality, learner enrollment and user role management, basic reporting and certificate issuance. ProProfs LMS was used to standardize onboarding content and product knowledge, leveraging self service course access and administrator managed content updates. Governance emphasized lightweight operational controls appropriate for a 10 person organization, with assigned administrators managing course lifecycle and learner enrollments, role based access for HR and store operations, and routine content refresh workflows. American Outlets ProProfs LMS Learning and Development supports employee training and onboarding processes for HR and operational teams across its United States operations.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ProProfs Legacy ProProfs Chat Chatbots and Conversational AI AI-Powered Application n/a 2014 2014
In 2014 American Outlets implemented ProProfs Chat on its public website, deploying ProProfs Chat as a Chatbots and Conversational AI solution to handle front‑line customer interactions for its retail storefront. The deployment is focused on web channel engagement and is explicitly present on the company site as the customer facing chat capability. The implementation centers on an embedded site chat widget and standard chat configuration, including scripted canned responses, visitor context capture, proactive messaging triggers, and an offline message form for after hours inquiries. Configuration emphasizes chat routing to internal staff and basic automation workflows consistent with Chatbots and Conversational AI functional patterns, while keeping system complexity proportional to American Outlets size and operational model. Operational ownership sits with the site operations and customer support function, who manage message handling, script updates, and daily moderation through the ProProfs Chat administrative console. The scope is limited to on‑site shopper engagement and order related support, implemented as a lightweight, web‑embedded conversational layer rather than a broad enterprise orchestration platform.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Algolia Legacy Algolia Search Application, Web and Enterprise Search Content Management n/a 2015 2015
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2012 2012
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
IT Decision Makers and Key Stakeholders at American Outlets
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by American Outlets Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD American Outlets Technographics

American Outlets is a Retail organization based in United States, with around 10 employees and annual revenues of $1.0 million.

American Outlets operates a diverse technology stack with applications such as ProProfs LMS, ProProfs Chat and Algolia Search, covering areas like Learning and Development, Chatbots and Conversational AI and Application, Web and Enterprise Search.

American Outlets has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ProProfs and Algolia.

American Outlets recently adopted applications including Microsoft Clarity in 2022, Google Cloud Platform (GCP) in 2021 and ProProfs LMS in 2018, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of American Outlets’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates American Outlets’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete American Outlets technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.