AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Mitsis Hotels Greece Tech Stack and Enterprise Applications

Mitsis Hotels Greece ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
protel hotelsoftware Legacy protel Hotel PMS Hotel Property Management ERP Services and Operations n/a 2022 2022
In 2022 Mitsis Hotels connected protel Hotel PMS to Voxel's Bavel Billing to digitalize B2B invoicing across its Greek hotel chain, using the protel Hotel PMS as the Hotel Property Management platform that feeds billing and folio data. The project centered on finance and accounts receivable automation, integrating property folios and guest ledger information with an electronic invoicing engine to automate invoice issuance workflows. The implementation used protel Hotel PMS data to drive invoicing automation and e-invoicing processes, with Voxel handling the billing orchestration and document issuance. Configuration work focused on mapping reservation and folio records to billing templates, automating invoice generation, and enabling electronic delivery for B2B customers, consistent with Hotel Property Management operational flows. Integration scope covered the chain level, connecting individual property systems to Voxel's Bavel Billing so invoices could be produced centrally while remaining source-linked to each property account. The finance and accounts receivable teams were the primary operational owners, and the solution enabled automated issuance of more than 70,000 invoices in 2022 while reducing manual processing effort by approximately 6,400 staff hours per year. Governance changes included centralizing invoice issuance and establishing a controlled electronic billing pipeline, with workflow handoffs from property-level folio capture in protel Hotel PMS to the e-invoicing engine. The deployment emphasized auditability and repeatable AR workflows, aligning Hotel Property Management data flows with finance process automation across Mitsis Hotels.
Reservation and Booking Management ERP Services and Operations 2016 2016
Mitsis Hotels Greece AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
Mitsis Hotels Greece Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
Collaboration Collaboration 2021 2021
Collaboration Collaboration 2022 2022
Mitsis Hotels Greece Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2015 2015
Web Content Management Content Management 2014 2014
Web Content Management Content Management 2017 2017
Mitsis Hotels Greece CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2023 2024
Customer Experience CRM 2018 2018
Customer Experience CRM 2018 2018
Customer Support CRM 2020 2020
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2022 2022
Tag Management CRM 2017 2017
Tag Management CRM 2018 2018
Mitsis Hotels Greece ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
Mitsis Hotels Greece PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2025 2025
Transactional Email PaaS 2018 2018
Mitsis Hotels Greece IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2020 2020
Domain Name System (DNS) IaaS 2017 2017
Domain Name System (DNS) IaaS 2019 2019
Mitsis Hotels Greece CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2014 2014
Secure Sockets Layer (SSL) CyberSecurity 2019 2019
Secure Sockets Layer (SSL) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Mitsis Hotels Greece

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Mitsis Hotels Greece Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mitsis Hotels Greece IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mitsis Hotels Greece digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Mitsis Hotels Greece Technographics
Mitsis Hotels Greece is a Leisure and Hospitality organization based in Greece, with around 4800 employees and annual revenues of $220.0 million.
Mitsis Hotels Greece operates a diverse technology stack with applications such as protel Hotel PMS, Zendesk Chat and Microsoft 365, covering areas like Hotel Property Management, Chatbots and Conversational AI and Collaboration.
Mitsis Hotels Greece has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as protel hotelsoftware, Zendesk and Microsoft.
Mitsis Hotels Greece recently adopted applications including JavaScript in 2025, VortexCRM in 2023 and protel Hotel PMS in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mitsis Hotels Greece’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Mitsis Hotels Greece’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mitsis Hotels Greece technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.