List of QSoft Zozi Assistant Customers
İstanbul, 34520,
Turkey
Since 2010, our global team of researchers has been studying QSoft Zozi Assistant customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased QSoft Zozi Assistant for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using QSoft Zozi Assistant for Chatbots and Conversational AI include: Tekfen Insaat Turkey, a Turkey based Construction and Real Estate organisation with 3000 employees and revenues of $800.0 million, Cokyasar Holding Turkey, a Turkey based Manufacturing organisation with 800 employees and revenues of $170.0 million, Ipekyol Turkey, a Turkey based Retail organisation with 2000 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using QSoft Zozi Assistant, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The QSoft Zozi Assistant customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Cokyasar Holding Turkey | Manufacturing | 800 | $170M | Turkey | QSoft Bilisim | QSoft Zozi Assistant | Chatbots and Conversational AI | 2022 | n/a | In 2022, Çokyaşar Holding implemented QSoft Zozi Assistant, deployed as the WhatsApp digital assistant Coozy, under the Chatbots and Conversational AI category. The rollout targeted employee-facing automation for HR and internal support across the Turkey-based manufacturer, covering an organization of roughly 800 employees and providing 24/7 employee self-service via WhatsApp. QSoft Zozi Assistant was configured to support explicit HR modules including annual leave management, payroll inquiry handling, and personnel records access, alongside service-desk process automation for internal support requests. The implementation included multilingual conversational capabilities to serve the company’s employee population and leveraged conversational workflows typical of Chatbots and Conversational AI to automate routine inquiries and transactional interactions. Operational scope centered on HR and internal service-desk functions, with the assistant available continuously to reduce manual workload for HR and internal support teams as reported in the vendor case study. Governance focused on channelized employee self-service through the WhatsApp assistant Coozy and the structured use of the QSoft Zozi Assistant for predefined HR and service-desk use cases. | |
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Ipekyol Turkey | Retail | 2000 | $150M | Turkey | QSoft Bilisim | QSoft Zozi Assistant | Chatbots and Conversational AI | 2023 | n/a | In 2023 Ipekyol Turkey implemented QSoft Zozi Assistant, a deployment recorded in vendor and press listings under the Chatbots and Conversational AI category. The engagement is documented as a retailer use case in Turkey where QSoft’s chatbot capabilities were applied to customer and store operations communications. QSoft Zozi Assistant was implemented to provide conversational workflows typical of Chatbots and Conversational AI, including natural language intent recognition, automated FAQ and scripted response handling, escalation to human agents, and conversational analytics for monitoring interactions. Configuration work focused on dialog orchestration, intent models, response templates, and routing rules to support routine inquiry automation. Operational scope targeted customer service and store operations teams within Ipekyol Turkey, with vendor and news listings indicating the solution was provisioned to address CRM and retail support workflows. Governance centered on conversational policy and escalation workflows, aligning automated handling of routine questions with agent handoff processes, to automate routine inquiries and support improvements in response handling. | |
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Tekfen Insaat Turkey | Construction and Real Estate | 3000 | $800M | Turkey | QSoft Bilisim | QSoft Zozi Assistant | Chatbots and Conversational AI | 2022 | n/a | In 2022, Tekfen Insaat Turkey implemented QSoft Zozi Assistant within the Chatbots and Conversational AI category to accelerate operational automation and internal process enablement. QSoft Bilisim ran a Zozi and Zozi 360 RPA and chatbot training engagement in Turkey, tying the QSoft Zozi Assistant deployment to a capability building program rather than a published product case study. Module level usage of Zozi Assistant and the Cxperium capabilities is inferred from the vendor training and customer listing, with emphasis on conversational automation, RPA orchestration, and workflow enablement typical of Chatbots and Conversational AI applications. The engagement targeted operational teams and internal process groups at Tekfen Insaat, and the training was structured to establish internal automation capability and rollout readiness ahead of broader deployments. |
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