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List of Quantum Metric Digital Analytics Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Canadian Tire Retail 14322 $12.2B Canada Quantum Metric Quantum Metric Digital Analytics Platform Customer Experience 2023 n/a
In 2023, Canadian Tire Bank, a business unit of Canadian Tire, deployed the Quantum Metric Digital Analytics Platform to analyze and remediate acquisition funnel friction in credit card onboarding and identity verification. The initiative is positioned in the Customer Experience category and targeted acquisition funnel and product analytics for the Canadian business. The Quantum Metric Digital Analytics Platform configuration emphasized funnel instrumentation, session replay and product analytics to surface friction points in application flows and to trace drop offs across multi step onboarding. Implementation scope focused on identity verification workflow tracing and attribute level event capture to correlate user journeys with verification outcomes. Reporting and implementation notes indicate integrations with SecureKey and Verify.Me for identity verification, enabling linkage between verification outcomes and session level analytics, and integration into downstream application processing and acquisition tooling within the bank environment. Operational coverage was centered on acquisition teams, identity verification and fraud functions, and product analytics stakeholders inside Canadian Tire Bank. Governance established cross functional workflows between product, acquisition, and identity verification stakeholders to prioritize remediations and close feedback loops. Outcomes reported by the business include reduced acquisition costs, materially increased successful credit card applications, and measurable lifts in application throughput for the Canadian business.
Extra Space Storage Construction and Real Estate 7618 $2.6B United States Quantum Metric Quantum Metric Digital Analytics Platform Customer Experience 2022 n/a
In 2022, Extra Space Storage implemented Quantum Metric Digital Analytics Platform to gain cross-channel visibility into customer journeys. The deployment targeted Customer Experience instrumentation across web and mobile channels in the United States, using client-side session capture and cloud-hosted analytics to surface behavior for product and support teams. Quantum Metric Digital Analytics Platform was configured to leverage session replay, product analytics, and experimentation workflows including A/B testing to prioritize mobile app improvements, reduce context-less support tickets, and accelerate troubleshooting. The implementation centralized behavioral data for product management, UX, and customer support, aligning ticket triage and A/B test prioritization with conversion objectives.
Korean Airlines Transportation 17992 $11.0B South Korea Quantum Metric Quantum Metric Digital Analytics Platform Customer Experience 2021 n/a
In 2021, Korean Air implemented the Quantum Metric Digital Analytics Platform to improve its digital booking and mobile app experience. The deployment focused on Customer Experience analytics, instrumenting the mobile application with a mobile SDK and product analytics capabilities to capture behavioral telemetry across the travel booking flow in South Korea, enabling product and engineering teams to surface and prioritize customer friction points more rapidly. The Quantum Metric Digital Analytics Platform was configured to provide centralized behavioral visibility, event-level product analytics, and mobile SDK-driven instrumentation for app optimization, with usage concentrated on booking and mobile app workflows. Operationally the platform was consumed by product and engineering teams as part of incident triage and release validation workflows, improving operational responsiveness across booking stages. Reported outcomes from the engagement include a rise in the app-store rating from 2.9 to 4.6 after targeted optimizations informed by the platform.
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FAQ - APPS RUN THE WORLD Quantum Metric Digital Analytics Platform Coverage

Quantum Metric Digital Analytics Platform is a Customer Experience solution from Quantum Metric.

Companies worldwide use Quantum Metric Digital Analytics Platform, from small firms to large enterprises across 21+ industries.

Organizations such as Canadian Tire, Korean Airlines and Extra Space Storage are recorded users of Quantum Metric Digital Analytics Platform for Customer Experience.

Companies using Quantum Metric Digital Analytics Platform are most concentrated in Retail, Transportation and Construction and Real Estate, with adoption spanning over 21 industries.

Companies using Quantum Metric Digital Analytics Platform are most concentrated in Canada, South Korea and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Quantum Metric Digital Analytics Platform across Americas, EMEA, and APAC.

Companies using Quantum Metric Digital Analytics Platform range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.

Customers of Quantum Metric Digital Analytics Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Quantum Metric Digital Analytics Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.