AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of ReadyCloud CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
ASEA Consumer Packaged Goods 300 $30M United States ReadyCloud ReadyCloud CRM CRM 2020 n/a In 2020, ASEA implemented ReadyCloud CRM as its CRM platform. ASEA implemented ReadyShipper X in the United States to speed pick and pack and label printing, a public ReadyCloud case study reports a 300% increase in fulfillment efficiency and much faster label print throughput so staff could finish earlier. The ReadyCloud CRM deployment is described in context of the ReadyCloud Suite, and inferred module usage centers on customer timelines, post sale case management, and growth marketing workflows consistent with CRM functionality. ReadyCloud CRM was positioned to centralize customer records, sequence after purchase communications, and provide a single view for order and fulfillment status aligned with the shipping improvements from ReadyShipper X. Operational scope focused on ASEA's US fulfillment and shipping operations, impacting operations, warehouse, shipping, customer service, and marketing functions. The implementation narrative emphasizes bundling shipping throughput and label printing performance with CRM driven customer timelines to reduce manual status updates and accelerate end of day workflows. Governance and process changes were oriented to reconfigure pick and pack and label printing workflows to exploit ReadyShipper X throughput, shifting operational sequencing and staff shift completion times. The public case study provides the primary outcome signals around fulfillment efficiency and label print throughput, while CRM usage at ASEA is inferred from suite level capabilities rather than explicitly detailed integrations.
Color Street Consumer Packaged Goods 500 $50M United States ReadyCloud ReadyCloud CRM CRM 2024 n/a In 2024, Color Street implemented ReadyCloud CRM to centralize customer engagement and post-purchase workflows. The deployment is explicitly aligned with the CRM Apps Category and oriented toward linking customer interactions to order and fulfillment events. Based on ReadyCloud Suite materials and the public ReadyShipper X case narrative, Color Street is likely using ReadyCloud CRM modules for after-purchase growth marketing, centralized customer record consolidation, segmentation, automated lifecycle campaigns, and order visibility dashboards. These inferred CRM capabilities support marketing orchestration tied to shipment and fulfillment status, enabling targeted post-purchase communications and lifecycle management. Operational signals show ReadyCloud ReadyShipper X was used to improve multi-warehouse shipping and fulfillment across the United States, Canada and Europe, enabling processing of up to 600 orders per hour and better international scaling. That shipping and fulfillment throughput suggests ReadyCloud CRM is receiving order and fulfillment event data to provide near real-time order visibility to customer service, fulfillment and marketing teams. Governance and rollout specifics are not disclosed, however the combined ReadyShipper X throughput and inferred CRM module usage indicate an implementation pattern where order event orchestration is integrated into CRM-driven workflows. ReadyCloud CRM therefore functions as the connective layer between customer engagement and high-volume, multi-region fulfillment for Color Street.
Freedom Practice Coaching Education 50 $5M United States ReadyCloud ReadyCloud CRM CRM 2015 n/a In 2015, Freedom Practice Coaching implemented ReadyCloud CRM as its primary CRM. The deployment addressed CRM category needs for a 50 employee education services firm in the United States, with the implementation scoped to client management, training administration, and program operations. The ReadyCloud CRM configuration emphasized contact management, client onboarding workflows, reporting, and automated communications, aligned with standard CRM functional terminology. Documentation and process artifacts were created by a Senior Technical Writer and Business Analyst who converted training videos into business process diagrams and end-user documentation, and who maintained Excel-based reporting with pivot tables, formulas, and macros to support operational dashboards. Integrations were explicitly coordinated with SharePoint Server for document management, MS Access for legacy data staging, Litmos and Vimeo for training content delivery, Salesforce.com for complementary CRM data exchange, and Daptiv PPM for program and project tracking. Operational coverage included training and learning management, information management and delivery, and program management functions rather than a broad enterprise ERP footprint. Governance and rollout followed an incremental development, testing, deployment, and improvement approach driven by a business assessment, a technology assessment, and an information management and delivery roadmap. Change artifacts included structured process diagrams, end-user guides, and testing plans to support phased adoption and ongoing improvement of ReadyCloud CRM.
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