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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Reinform Structurely Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Chisholm Realtors Construction and Real Estate 10 $1M United States Reinform Reinform Structurely Chatbots and Conversational AI 2021 n/a In 2021, Chisholm Realtors implemented Reinform Structurely as a site-level conversational tool. Reinform Structurely is deployed as a Chatbots and Conversational AI application embedded on the Chisholm Realtors public website to handle inbound customer interactions and lead capture. The implementation configures Reinform Structurely with conversational lead capture, automated qualification flows, configurable conversation templates, scripted agent handoffs, and appointment scheduling capabilities typical of the platform. Conversation flows and message templates are managed through the application’s cloud admin interface, enabling rapid edits to scripts and qualification criteria without code changes. Operationally the deployment serves the firm’s sales and marketing functions and is managed by the small internal office team, reflecting a lightweight SaaS architecture suitable for a 10 person broker office. The chatbot is embedded as a website widget, routing qualified contacts to listing agents and surfacing lead data to internal staff for follow up. Governance for the rollout centers on centralized configuration of conversation scripts, periodic review of qualification criteria by office leads, and defined human handoff workflows to agents for complex inquiries. Configuration and ongoing adjustments are handled through the Reinform Structurely administrative console, aligning conversational workflows with the company’s customer engagement and lead management practices.
Chucktown Homes Professional Services 10 $1M United States Reinform Reinform Structurely Chatbots and Conversational AI 2022 n/a In 2022, Chucktown Homes implemented Reinform Structurely on its public website, establishing a conversational entry point for leads and inquiries. The deployment focuses on the companys customer engagement and lead intake workflows for the ten-person professional services firm. Reinform Structurely was configured to deliver core Chatbots and Conversational AI capabilities, including persistent website chat widget deployment, conversational lead capture, template-driven qualification flows, natural language understanding for intent detection, and automated appointment scheduling workflows. Configuration emphasized lightweight templating and script tuning to reflect the companys service offerings, with Reinform Structurely conversational flows instrumented for ongoing editing and iteration. Operational coverage centers on front-line sales and customer response activities, with conversational interactions routed to internal staff for human follow up when required. Governance established a primary owner responsible for conversational content and a simple monitoring cadence to review transcripts and refine scripts, with phased activation on the public site to validate flows before full-time operation.
Derek Taylor Realty Construction and Real Estate 10 $1M United States Reinform Reinform Structurely Chatbots and Conversational AI 2021 n/a In 2021, Derek Taylor Realty implemented Reinform Structurely on their website to introduce conversational engagement. Reinform Structurely is deployed as a website chat agent under the Chatbots and Conversational AI category, supporting lead capture and automated prospect qualification for sales and customer service functions. Deployment uses the Reinform Structurely web widget embedded across listing and contact pages, with conversational flows configured to capture contact data, screen basic buyer or seller intent, and route conversations to human staff for follow up. Configuration and operational governance are managed by internal staff, with a centralized admin console for conversation templates, response automation, and basic reporting to inform daily sales and service workflows.
Construction and Real Estate 10 $1M United States Reinform Reinform Structurely Chatbots and Conversational AI 2021 n/a
Construction and Real Estate 10 $1M United States Reinform Reinform Structurely Chatbots and Conversational AI 2020 n/a
Construction and Real Estate 10 $1M United States Reinform Reinform Structurely Chatbots and Conversational AI 2019 n/a
Construction and Real Estate 10 $1M United States Reinform Reinform Structurely Chatbots and Conversational AI 2020 n/a
Construction and Real Estate 10 $1M United States Reinform Reinform Structurely Chatbots and Conversational AI 2021 n/a
Construction and Real Estate 10 $1M United States Reinform Reinform Structurely Chatbots and Conversational AI 2022 n/a
Showing 1 to 9 of 9 entries

Buyer Intent: Companies Evaluating Reinform Structurely

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