List of Response Logix Customers
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United States
Since 2010, our global team of researchers has been studying Response Logix customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Response Logix for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Response Logix for Customer Experience include: Genesis Healthcare, a United States based Healthcare organisation with 44000 employees and revenues of $3.91 billion, Amedisys, a United States based Healthcare organisation with 20000 employees and revenues of $2.22 billion, Aegion Corporation, a United States based Construction and Real Estate organisation with 5236 employees and revenues of $1.22 billion, All4Senior Apoio Domiciliario Personalizado, a Portugal based Healthcare organisation with 10 employees and revenues of $371.0 million, Brinderson, a subsidiary of Aegion Corporation, a United States based Construction and Real Estate organisation with 1500 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using Response Logix, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Response Logix customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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700 Marvel Road Operations LLC | Healthcare | 13 | $1M | United States | Digital Air Strike | Response Logix | Customer Experience | 2020 | n/a | In 2020, 700 Marvel Road Operations LLC deployed Response Logix on their website. 700 Marvel Road Operations LLC implemented Response Logix for Customer Experience to support patient engagement, appointment intake, and front-office communications at this small healthcare operator. The implementation used the Response Logix web widget as the primary touchpoint, configured to capture leads, initiate automated messaging sequences, and route incoming conversations to staff queues. Configuration emphasized conversation management, scripted responses, and contact capture, reflecting standard Customer Experience functional workflows. Operational ownership is centered with patient access and front-desk teams, while marketing and operations manage message templates and response rules. Administrative controls were provisioned through the vendor console to enable role based access and centralized conversation tracking for the organization. Rollout was scoped to the public website, with day to day governance organized around staff workflows for message handling and escalation procedures. The implementation description focuses on web deployment and Customer Experience configuration rather than on infrastructure changes or system integrations. | |
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A.C.Coy Company | Professional Services | 200 | $20M | United States | Digital Air Strike | Response Logix | Customer Experience | 2020 | n/a | In 2020 A.C.Coy Company deployed Response Logix from Digital Air Strike on its public website to centralize customer engagement and intake. Response Logix is implemented as a web-facing Customer Experience application embedded in site pages to capture inbound messages, customer reviews, and lead inquiries. The deployment uses the vendor hosted Response Logix service and a lightweight site integration layer to surface chat and response widgets and to present automated reply flows. For a 200 employee professional services firm based in the United States this configuration provides continuous web channel coverage for customer-facing interactions. Configuration emphasizes Customer Experience capabilities common to Response Logix, including automated response scripting, message triage and assignment, and review and reputation management workflows. The implementation was set up to capture and route inquiries into sales and client services processes while standardizing response templates and service level expectations across teams. Governance centralized ownership of web responses with marketing and client services and established iterative tuning of automation and message templates to align with operational procedures. Response Logix remains the primary Customer Experience application on the company website. | |
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Above & Beyond Hm Health Care | Healthcare | 100 | $10M | United States | Digital Air Strike | Response Logix | Customer Experience | 2020 | n/a | In 2020, Above & Beyond Hm Health Care implemented Response Logix on its website as a Customer Experience application to manage patient-facing digital engagement and inbound web inquiries. The implementation centers on Response Logix for website-based conversational engagement and response logging, positioning the platform to capture and route online contacts that originate from the corporate site. Configuration focused on website instrumentation, with Response Logix configured to record response events and maintain a centralized response log. The deployment emphasized conversational web chat and automated acknowledgement workflows common to Customer Experience systems, enabling structured capture of contact details and inquiry context for follow up by clinical administration. Operational coverage includes front-end digital touchpoints, with governance oriented to marketing and patient intake teams who own response workflows and routing rules. Rollout was scoped to the public website and online inquiry flows, aligning Response Logix with patient engagement and inbound contact handling rather than back office clinical systems. | |
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Professional Services | 10 | $1M | United States | Digital Air Strike | Response Logix | Customer Experience | 2020 | n/a |
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Professional Services | 350 | $40M | United States | Digital Air Strike | Response Logix | Customer Experience | 2020 | n/a |
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Transportation | 60 | $7M | United States | Digital Air Strike | Response Logix | Customer Experience | 2023 | n/a |
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Construction and Real Estate | 5236 | $1.2B | United States | Digital Air Strike | Response Logix | Customer Experience | 2020 | n/a |
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Professional Services | 40 | $5M | United States | Digital Air Strike | Response Logix | Customer Experience | 2020 | n/a |
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Professional Services | 315 | $31M | United States | Digital Air Strike | Response Logix | Customer Experience | 2021 | n/a |
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Automotive | 27 | $3M | United States | Digital Air Strike | Response Logix | Customer Experience | 2024 | n/a |
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Buyer Intent: Companies Evaluating Response Logix
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