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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Retail Directions Actionable Insights Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Betts Australia Retail 1000 $70M Australia Retail Directions Retail Directions Actionable Insights Analytics and BI 1998 n/a In 1998, Betts Australia implemented Retail Directions Actionable Insights as part of its broader Retail Directions platform deployment to centralize reporting and analytics. Retail Directions Actionable Insights was layered on top of existing Retail Directions RMS, WMS and SMS modules that support Betts retail, warehouse and ecommerce operations, creating a single source of truth and underpinning a web store relaunch that went live on 24 May 2016. The Analytics and BI deployment concentrated on structured operational reporting, dashboarding and exception reporting tied to inventory, pricing and sales performance. Configuration work emphasized data modeling, feed consolidation from Retail Directions RMS and WMS, and the creation of Business Intelligence views for merchandising, replenishment and store performance monitoring. Data integration consolidated transactional and inventory records from Retail Directions RMS, WMS and SMS modules together with ecommerce order and product feeds to provide cross-channel visibility. Operational coverage included retail stores and distribution warehouses across Australia and the ecommerce storefront, aligning merchandising, supply chain and customer order fulfillment data to the central analytics layer. Governance and rollout proceeded incrementally, with additional Actionable Insights components added through the 2000s to expand operational visibility and analytics coverage. Rollouts were phased by functional area with ongoing configuration of analytics models and operational reporting to support merchandising, supply chain and store operations.
Cotton On Clothing Retail 22000 $1.5B Australia Retail Directions Retail Directions Actionable Insights Analytics and BI 2005 n/a In 2005, Cotton On Clothing began using Retail Directions Actionable Insights as its Analytics and BI platform to support group retail operations. The engagement dates to 2005 and the Retail Directions platform was operating shortly after, forming the analytical backbone for POS, inventory, loyalty Perks and e commerce across Australia and multiple international markets. Implementation centered on embedding Analytics and BI capabilities into retail workflows, with explicit use of retail analytics, inventory performance reporting and loyalty analytics tied to the Perks program. Retail Directions Actionable Insights provided store level dashboards and consolidated reporting for merchandising and supply chain planners, enabling data driven replenishment and assortment visibility across the store estate. Integrations were implemented between the Analytics and BI platform and operational systems, ingesting transactional data from point of sale, inventory feeds, the Perks loyalty engine and e commerce order systems to create unified retail views. Operational coverage extended to central merchandising, supply chain operations and store operations across Cotton On Group markets, using centralized data aggregation to feed regional execution and local store decisioning. Governance followed a centralized analytics model with platform stewardship housed within group retail operations, while operational teams consumed role based dashboards and replenishment signals. Outcomes explicitly referenced by the vendor include faster replenishment cycles and rapid loyalty uptake, with the Perks program growing to more than 6 million members during the multi year relationship that began in 2005.
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