List of Ridecell 360 Customers
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Since 2010, our global team of researchers has been studying Ridecell 360 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ridecell 360 for Fleet Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ridecell 360 for Fleet Management include: Toyota Financial Services New Zealand, a New Zealand based Automotive organisation with 369 employees and revenues of $918.0 million, Toyota Sweden, a Sweden based Automotive organisation with 200 employees and revenues of $628.0 million and many others.
Contact us if you need a completed and verified list of companies using Ridecell 360, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ridecell 360 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Toyota Financial Services New Zealand | Automotive | 369 | $918M | New Zealand | Ridecell | Ridecell 360 | Fleet Management | 2020 | n/a |
In 2020 Toyota Financial Services New Zealand implemented Ridecell 360 as its Fleet Management application to centralize fleet and customer data across its multi-brand operations. The deployment targeted Toyota Fleet Management, Mazda Finance, Cityhop car sharing, and Ezi Car Rentals, aligning fleet operations and customer-facing services under a single fleet management platform to support a centralized 360-degree view of customers and assets.
The Ridecell 360 implementation delivered core fleet management capabilities including telemetry ingestion, customer self-service portal functionality, fleet operations orchestration, and customer profile management designed to establish mastered golden records. Configuration effort focused on standardizing data models and repeatable integration patterns to enable automated synchronization of vehicle, registration, and customer attributes across operational modules.
Architecturally the program moved away from numerous direct API-to-API point integrations toward a consolidated integration and data mastering layer that consolidated feeds from CRM, the Alfa asset finance system, Miles and Ridecell fleet systems, SAP enterprise resource planning, and the Cars Plus registration telemetry system, along with other on-premises and cloud operational systems. This integration topology was implemented to reduce information silos and provide an orchestrated data flow across fleet and finance systems.
Governance and process changes accompanied the technical rollout, including creation of a single repository for customer and fleet information, data mastering rules to maintain golden records, and revised workflow ownership for contact center and sales teams to consume consolidated customer profiles. The governance model emphasized cross-brand identity resolution to remove personalization barriers between branded customer records and to enable coordinated offers and service interactions across business units.
Explicit outcomes from the Ridecell 360 rollout included real-time customer access to fleet data via the Miles portal, improved staff productivity through self-service profile updates, and a marked reduction in customer service tickets due to data consolidation. The centralized data framework also positioned the organization to present a unified view to contact center agents and to more readily onboard new systems or integrate future acquisitions as the business expands.
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Toyota Sweden | Automotive | 200 | $628M | Sweden | Ridecell | Ridecell 360 | Fleet Management | 2020 | n/a |
In 2020, Toyota Sweden deployed Ridecell 360 to power KINTO Share's station-based carsharing service in Stockholm. Ridecell 360, implemented as a Fleet Management application, automated customer verification, vehicle access, reservations, payment processing, and fleet maintenance automation for shared mobility operations.
Implementation centered on Ridecell 360's orchestration and reservation engine to configure station-based workflows, map vehicle access credentials to reservation states, and automate service scheduling for shared vehicles. Configuration included customer identity verification pipelines and payment processing workflows orchestrated through the Ridecell 360 platform to support real-time reservation lifecycle transitions. The architecture prioritized centralized fleet orchestration combined with localized station controls to manage vehicle unlock and return processes.
The project focused on fleet operations within Sweden, with initial operations in Stockholm under the KINTO Share brand, impacting fleet operations, customer onboarding, reservations, payments and maintenance planning. Governance and rollout were organized around KINTO Share operational teams and Toyota Sweden mobility operations, enabling staged launch and operational handoffs between customer service and maintenance functions. Reported outcomes included faster time-to-market and more automated operational workflows after the Ridecell 360 deployment.
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