List of Riskonnect Sword Active Risk Manager Customers
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Since 2010, our global team of researchers has been studying Riskonnect Sword Active Risk Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Riskonnect Sword Active Risk Manager for Risk Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Riskonnect Sword Active Risk Manager for Risk Management include: Queensland Department of Education, a Australia based Government organisation with 97000 employees and revenues of $8.70 billion, Thames Water, a United Kingdom based Utilities organisation with 8000 employees and revenues of $3.40 billion, Triton Knoll, a United Kingdom based Utilities organisation with 200 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Riskonnect Sword Active Risk Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the TRM software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Queensland Department of Education | Government | 97000 | $8.7B | Australia | Riskonnect | Riskonnect Sword Active Risk Manager | Risk Management | 2015 | n/a |
In 2015, Queensland Department of Education implemented Riskonnect Sword Active Risk Manager, a Risk Management application, to address an increasingly spreadsheet-driven risk process that no longer aligned with its new risk management framework. The department had been managing more than 800 risk entries in text-heavy Excel registers and found it difficult to interpret risk value, monitor tolerance thresholds and trends, and present risks in formats that supported senior decision-makers, a problem described by Robyn Albury, Executive Director, Governance Strategy & Planning.
The deployment centered on establishing an enterprise risk register within Riskonnect Sword Active Risk Manager configured to reflect the department's newly defined risk language and quality-based framework. Configuration emphasized risk scoring, tolerance bands, visual dashboards for trend analysis, and structured controls and action tracking, enabling the enterprise risk team to move from text documents to structured risk records and visual representations that support executive reporting.
Operational ownership remained with the department's enterprise risk team and the Governance Strategy & Planning function, who defined requirements and ran a competitive procurement process before selecting Sword GRC for Active Risk Manager. The implementation consolidated the authoritative risk dataset previously held in spreadsheets into ARM, creating a single system of record for identified risks and for the conversation about control effectiveness and mitigation actions.
Governance and reporting processes were reworked to align with the new framework and the capabilities of Riskonnect Sword Active Risk Manager, changing how the department discussed and reported on risk. The project team reported that ARM's intuitive interface and visualization capabilities allowed different conversations about actions and controls and met the procurement criteria the department had specified.
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Thames Water | Utilities | 8000 | $3.4B | United Kingdom | Riskonnect | Riskonnect Sword Active Risk Manager | Risk Management | 2017 | n/a |
In 2017, Thames Water implemented Riskonnect Sword Active Risk Manager for enterprise Risk Management. The selection responded to a requirement for an industry standard, professional tool across the alliance of organisations to manage all aspects of risk rather than focusing solely on a funding pot.
Thames Water configured Riskonnect Sword Active Risk Manager to centralise risk registers, capture risk identification and assessment at the appropriate organisational levels, and track mitigation actions through workflow driven lifecycle stages. Configurations emphasized role based entry and escalation, risk scoring and treatment tracking, and structured registers to enforce consistent recordkeeping across projects and business units. The deployment leveraged standard Risk Management functional workflows including identification, assessment, treatment tracking, and governance reporting.
Operational coverage included the internal risk function and partner organisations within the alliance, using the platform to surface risks into governance forums and align risk ownership at the correct level. The technical rollout was accompanied by process changes that shifted teams from funding oversight toward active identification and management of risks, supported by standardized workflows and centralised registers. Governance was formalised through role assignments and workflow paths to ensure risks were captured, escalated and monitored.
According to Steve Wilson, Risk Lead at EIGHT2o, using Active Risk Manager is driving a maturity in Thames Water's approach to risk and provides a consistent, professional toolset for professionals. The implementation reinforced Thames Water's enterprise Risk Management capability and standardized risk capture and lifecycle management across the organisation.
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Triton Knoll | Utilities | 200 | $50M | United Kingdom | Riskonnect | Riskonnect Sword Active Risk Manager | Risk Management | 2019 | n/a |
In 2019, Triton Knoll implemented Riskonnect Sword Active Risk Manager as its primary Risk Management application to centralize visibility and oversight of project and operational risks. The Riskonnect Sword Active Risk Manager deployment was positioned to support stakeholder reporting and to provide structured risk information across the organization’s offshore wind operations.
Configuration emphasized continuous risk monitoring, structured risk registers, event and issue tracking, and analytical reporting to surface trends and root cause analysis. Workflows and form-driven processes were configured to align with Triton Knoll’s existing risk culture, reducing manual administrative tasks and enabling more consistent capture of risk attributes and controls.
Governance was revised to incorporate ARM outputs into decision making, with risk intelligence feeding back into business planning and operational reviews. Triton Knoll reported that Riskonnect Sword Active Risk Manager adapted to its established risk practices while enhancing core principles, lowering administrative burden, and providing a platform the company intends to use for future Offshore Wind farm projects globally.
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