Thames Water

Clearwater Court, Vastern Rd,
Reading, RG1 8DB,
United Kingdom

https://www.thameswater.co.uk/

44 80 0980-8800

Utilities

Thames Water Technographics

Thames Water Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Thames Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Thames Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Thames Water has purchased the following applications: SAP Analytics Cloud for Analytics and BI in 2023, Amazon EC2 for Application Hosting and Computing Services in 2014, Adobe Connect for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Thames Water is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Thames Water revenues, which have grown to $3.21 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thames Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Thames Water Data, Technology Stack, and Enterprise Applications

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
SAP	Legacy	SAP Analytics Cloud	Analytics and BI	Analytics and BI	n/a	2023	2023
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2013	2013

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Amazon Web Services (AWS)	Legacy	Amazon EC2	Application Hosting and Computing Services	IaaS	n/a	2014	2014
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Database Management	IaaS	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Digital Workspace	IaaS	Subscribe	2012	2012

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Adobe Systems	Legacy	Adobe Connect	Audio Video and Web Conferencing	Collaboration	n/a	2021	2021
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2019	2019

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Call Center	CRM	Subscribe	2018	2019
Subscribe	Subscribe	Subscribe	Call Tracking and Recording	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	CRM	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	CRM	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Customer Engagement, Customer Experience	CRM	Subscribe	2021	2022
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2021	2022
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2021	2022
Subscribe	Subscribe	Subscribe	Sales Automation	CRM	Subscribe	2009	2009
Subscribe	Subscribe	Subscribe	Sales Automation, Sales Engagement	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Utilities Customer Care and Billing	CRM	Subscribe	2019	2020

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Employee Recognition and Rewards Management	HCM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	HR Service Delivery	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Performance and Goal Management	HCM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Recruiting	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2019	2019

eCommerce

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	eCommerce	eCommerce	Subscribe	2018	2018

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Enterprise Asset Management	ERP Services and Operations	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Field Service Management	ERP Services and Operations	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Field Service Management	ERP Services and Operations	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Utilities ERP	ERP Services and Operations	Subscribe	2010	2012

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2010	2012
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2019	2020
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2019	2020
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2014	2014

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Risk Management	TRM	Subscribe	2017	2017

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2020	2020

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2013	2013

CyberSecurity

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Secure Web Gateways (SWG)	CyberSecurity	Subscribe	2011	2011

SCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Supply Chain Management	SCM	Subscribe	2009	2009
Subscribe	Subscribe	Subscribe	Transportation Management	SCM	Subscribe	2015	2015

IT Decision Makers and Key Stakeholders at Thames Water

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	CIO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	CFO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Managing Director	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of IS	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Group Commercial & Transformation Director	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Procurement Business Partner - Wholesale Wastewater	Manager	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Head of IT Operations	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Sourcing Manager	Manager	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Chief Information Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Group Financial Controller	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Corporate Finance	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief Financial Officer - Retail	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	CFO, Eight20 Alliance	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief Information Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Interim Chief Technology Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head of Enterprise Delivery	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief Digital Delivery Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head of Data Governance & Data Quality	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	SAP Basis and Solution Manager	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	HR Director	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Executive Director, Digital Transformation & Group CIO (Interim)	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head of Business Insight and Analytics	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Programme Director Customer Experience Transformation	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Director Digital Performance Optimisation	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Customer Experience Director	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Head of Customer Communications and CX Design	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Director of Customer Services	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Head of Fleet and Logistics	Director	Supply Chain	Subscribe	Subscribe
Subscribe	Subscribe	LMC Transport Manager	Manager	Supply Chain	Subscribe	Subscribe
Subscribe	Subscribe	Senior Logistics Manager	Manager	Supply Chain	Subscribe	Subscribe
Subscribe	Subscribe	Fleet Manager	Manager	Supply Chain	Subscribe	Subscribe
Subscribe	Subscribe	Senior Customer Experience Design Manager	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Head of Frontline Customer Service & Complaints	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Head of Customer Experience Design and Communications	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Customer Experience Transformation Director	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Contact Centre Technical Lead	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Director Customer Success	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Head of Contact Centre	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Contact Centre Customer Service Lead	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Contact Centre Manager	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	CIO - Director of Digital Engineering	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Chief Information Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head of Cloud and Infrastructure	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	SAP Product Manager	Manager	IT	Subscribe	Subscribe

Show All Contacts

Apps Being Evaluated by Thames Water Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

Thames Water Technographics

Analytics and BI

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

IaaS

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Collaboration

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

CRM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

HCM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

eCommerce

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

ERP Services and Operations

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

ERP Financial Management

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

TRM

Vendor

Old Product

New Product

Category

Market

VAR/SI