Thames Water
Location
Clearwater Court, Vastern Rd,
Reading, RG1 8DB,
United Kingdom
Website
https://www.thameswater.co.uk/
Phone
44 80 0980-8800
Artw industry
Utilities
Employee
Revenue

Thames Water Technographics

Thames Water Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Thames Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Thames Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Thames Water has purchased the following applications: SAP Analytics Cloud for Analytics and BI in 2023, Amazon EC2 for Application Hosting and Computing Services in 2014, Adobe Connect for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Thames Water is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Thames Water revenues, which have grown to $3.21 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thames Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Thames Water Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
SAP Legacy SAP Analytics Cloud Analytics and BI Analytics and BI n/a 2023 2023
Analytics and BI Analytics and BI 2021 2021
Data Warehouse Analytics and BI 2013 2013
IaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2014 2014
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2013 2013
Database Management IaaS 2015 2015
Digital Workspace IaaS 2012 2012
Collaboration
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2021 2021
Collaboration Collaboration 2019 2019
CRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Call Center CRM 2018 2019
Call Tracking and Recording CRM 2019 2019
CRM CRM 2013 2013
CRM CRM 2018 2018
Customer Engagement, Customer Experience CRM 2021 2022
Customer Experience CRM 2016 2016
Customer Support CRM 2017 2017
Customer Support CRM 2021 2022
Customer Support CRM 2023 2023
Data Management Platform CRM 2021 2021
Data Management Platform CRM 2013 2013
Marketing Analytics CRM 2011 2011
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2021 2022
Sales Automation CRM 2009 2009
Sales Automation, Sales Engagement CRM 2015 2015
Utilities Customer Care and Billing CRM 2019 2020
HCM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Core HR HCM 2010 2010
HR Service Delivery HCM 2020 2020
Payroll HCM 2010 2010
Performance and Goal Management HCM 2021 2021
Recruiting HCM 2019 2019
Recruiting, Applicant Tracking System HCM 2018 2018
Time and Attendance HCM 2022 2022
Workforce Management HCM 2021 2021
Workforce Management HCM 2019 2019
eCommerce
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
eCommerce eCommerce 2018 2018
ERP Services and Operations
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Enterprise Asset Management ERP Services and Operations 2011 2011
Field Service Management ERP Services and Operations 2011 2011
Field Service Management ERP Services and Operations 2022 2022
Utilities ERP ERP Services and Operations 2010 2012
ERP Financial Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
ERP Financial ERP Financial Management 2012 2012
ERP Financial ERP Financial Management 2016 2016
ERP Financial ERP Financial Management 2010 2012
ERP Financial ERP Financial Management 2019 2020
ERP Financial ERP Financial Management 2019 2020
Expense Management ERP Financial Management 2014 2014
TRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
Risk Management TRM 2017 2017
ITSM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
IT Service Management ITSM 2020 2020
Procurement
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Procurement Procurement 2023 2023
Supplier Relationship Management Procurement 2013 2013
CyberSecurity
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Secure Web Gateways (SWG) CyberSecurity 2011 2011
SCM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Supply Chain Management SCM 2009 2009
Transportation Management SCM 2015 2015
IT Decision Makers and Key Stakeholders at Thames Water
First Name Last Name Title Function Department Email Phone
CIO CXO Finance
CFO CXO Finance
Managing Director Director Finance
Head of IS Director Finance
Group Commercial & Transformation Director Director Finance
Procurement Business Partner - Wholesale Wastewater Manager Procurement
Head of IT Operations Director IT
Sourcing Manager Manager Procurement
Chief Information Officer CXO IT
Group Financial Controller Director Finance
Head of Corporate Finance Director Finance
Chief Financial Officer - Retail CXO Finance
CFO, Eight20 Alliance CXO Finance
Chief Information Officer CXO IT
Interim Chief Technology Officer CXO IT
Head of Enterprise Delivery Director Finance
Chief Digital Delivery Officer CXO IT
Head of Data Governance & Data Quality Director IT
SAP Basis and Solution Manager Manager IT
HR Director Director HR
Executive Director, Digital Transformation & Group CIO (Interim) Director IT
Head of Business Insight and Analytics Director Finance
Programme Director Customer Experience Transformation Director Customer Service
Director Digital Performance Optimisation Director IT
Customer Experience Director Director Customer Service
Head of Customer Communications and CX Design Director Customer Service
Director of Customer Services Director Customer Service
Head of Fleet and Logistics Director Supply Chain
LMC Transport Manager Manager Supply Chain
Senior Logistics Manager Manager Supply Chain
Fleet Manager Manager Supply Chain
Senior Customer Experience Design Manager Manager Customer Service
Head of Frontline Customer Service & Complaints Director Customer Service
Head of Customer Experience Design and Communications Director Customer Service
Customer Experience Transformation Director Director Customer Service
Contact Centre Technical Lead Manager Customer Service
Director Customer Success Director Customer Service
Head of Contact Centre Director Customer Service
Contact Centre Customer Service Lead Manager Customer Service
Contact Centre Manager Manager Customer Service
CIO - Director of Digital Engineering Director IT
Chief Information Officer CXO IT
Head of Cloud and Infrastructure Director IT
SAP Product Manager Manager IT
Show All Contacts
Apps Being Evaluated by Thames Water Executives
Date Company Status Vendor Product Category Market
No data found