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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Roy Morgan Values Segments Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Bank Australia Australia Banking and Financial Services 900 $142M Australia Roy Morgan Roy Morgan Values Segments Analytics and BI 2015 n/a
In 2015 Bank Australia implemented Roy Morgan Values Segments via Roy Morgan Helix Personas to support marketing and CRM across Australia. Roy Morgan Values Segments, deployed as part of Helix Personas and aligned with Analytics and BI practices, was used to profile customers and shape audience targeting for acquisition efforts. The implementation focused on customer segmentation and persona-driven audience models, feeding marketing and CRM workflows to optimise media strategy and run targeted acquisition campaigns. Configuration emphasized persona mapping and values-based segment definitions, which were operationalized into campaign targeting lists and CRM segmentation rules. Operational scope covered national marketing and customer acquisition activities across Australia and involved marketing and CRM functions as primary users. The work increased new customers from target Helix communities and informed strategic decision making including the 2016 Intech Bank acquisition.
Churches Of Christ In Queensland Australia Non Profit 1693 $164M Australia Roy Morgan Roy Morgan Values Segments Analytics and BI 2016 n/a
In 2016, Churches Of Christ In Queensland Australia implemented Roy Morgan Values Segments to support Analytics and BI activities that informed service design and marketing. The engagement used Roy Morgan Helix Personas to analyse the organisation�s client database across Queensland and Victoria, with a focus on aged and community care populations and new opportunity segments for outreach and service offers. Functional implementation centered on lifestyle segmentation, persona profiling, and opportunity identification, with Roy Morgan Helix Personas built on Roy Morgan Values Segments so Values Segments usage is inferred. The work mapped lifestyle personas to client records and service lines, enabling targeted program design and audience prioritisation using standard Analytics and BI workflows for segmentation and profile scoring. Operational scope covered aged and community care business functions in Queensland and Victoria, influencing marketing and service design teams. Insights from the segmentation led Churches Of Christ In Queensland Australia to develop lifestyle focused services including fitness programs, social programs, and digital presentations, and those early rollouts were reported as well received.
Simonds Group Construction and Real Estate 1200 $722M Australia Roy Morgan Roy Morgan Values Segments Analytics and BI 2025 n/a
In 2025 Simonds Group implemented Roy Morgan Values Segments within its marketing analytics stack, deploying the application to support persona-led customer acquisition for Simonds Homes, and aligning with the Analytics and BI strategy for audience intelligence. The implementation targeted a shift from broad demographic targeting to psychographic segmentation, using Roy Morgan Values Segments as the foundational segmentation model for subsequent persona development. Roy Morgan Values Segments was configured to underpin Roy Morgan Helix Personas and to feed Roy Morgan WorkSpace, enabling persona creation, psychographic profiling, audience scoring, and campaign-level attribution. Configuration work focused on mapping Values Segments taxonomies to Helix Personas, establishing audience export routines, and enabling campaign-level conversion tracking and reporting typical of Analytics and BI deployments. Operational scope covered the marketing and customer acquisition functions for Simonds Homes across Australia, with demand generation and digital marketing teams consuming Values Segments-driven audiences for Google advertising and lead generation campaigns. The rollout approach used a pilot phase to validate persona mappings and audience performance, followed by staged expansion into active campaign orchestration and ongoing segmentation refresh cycles. The pilot delivered explicit outcomes, reporting approximately 2.3 times higher Google conversion rate and roughly 40 percent lower cost-per-lead, demonstrating the practical impact of Roy Morgan Values Segments on acquisition performance. Governance changes emphasized persona governance and campaign segmentation rules, locking the Values Segments taxonomy into marketing workflows and analytics reporting to sustain psychographic targeting and audience reuse.
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FAQ - APPS RUN THE WORLD Roy Morgan Values Segments Coverage

Roy Morgan Values Segments is a Analytics and BI solution from Roy Morgan.

Companies worldwide use Roy Morgan Values Segments, from small firms to large enterprises across 21+ industries.

Organizations such as Simonds Group, Churches Of Christ In Queensland Australia and Bank Australia Australia are recorded users of Roy Morgan Values Segments for Analytics and BI.

Companies using Roy Morgan Values Segments are most concentrated in Construction and Real Estate, Non Profit and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Roy Morgan Values Segments are most concentrated in Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Roy Morgan Values Segments across Americas, EMEA, and APAC.

Companies using Roy Morgan Values Segments range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.

Customers of Roy Morgan Values Segments include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Roy Morgan Values Segments customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Analytics and BI.