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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of RR Donnelley Flex Mailer Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
AARP Non Profit 2300 $1.9B United States RR Donnelley RR Donnelley Flex Mailer Mailing System 2020 n/a In 2020, AARP implemented RR Donnelley Flex Mailer as a Mailing System to support a large volunteer outreach fulfillment campaign, mailing 50,000 reusable face masks to volunteers. The RR Donnelley Flex Mailer Mailing System was applied within a U.S.-based fulfillment and direct-mail engagement workflow focused on branded recipient experience and postal efficiency. The deployment prioritized packaging conversion and print personalization capabilities, enabling conversion of parcel-style shipments into USPS automated flats while retaining custom interior and exterior messaging. Functional capabilities used included fulfillment orchestration, packaging conversion to automated flats, and variable messaging for branded unboxing, delivered through RR Donnelley Flex Mailer production workflows. Operational coverage was nationwide within the United States and centered on volunteer outreach and nonprofit fulfillment functions, aligning mailing operations with outreach and volunteer engagement teams. The implementation interfaced with USPS automated flats processing as the postal handling method, and the configuration emphasized print and packaging specifications to support a consistent unboxing presentation for recipients. Governance focused on campaign-level production controls and messaging approvals to ensure correct interior and exterior volunteer communications, with RR Donnelley Flex Mailer used to manage production sequencing and postal presort preparation. The program produced significant postage savings through conversion to USPS automated flats and enabled tailored interior and exterior messaging for volunteer outreach while preserving a branded unboxing experience.
Towson University Education 3115 $604M United States RR Donnelley RR Donnelley Flex Mailer Mailing System 2020 n/a In 2020, Towson University implemented RR Donnelley Flex Mailer as a Mailing System to support admitted student outreach and enrollment marketing. The deployment converted branded parcels containing pins, socks, and interlocking printed cards into USPS automated flats and executed a 65,000 unit campaign that delivered about five dollars in postage savings per unit, approximately $325,000 in total postage savings, while preserving physical personalization and creative packaging for admitted students. RR Donnelley Flex Mailer was configured to combine variable data printing, fulfillment orchestration, and postage optimization workflows typical of a Mailing System, enabling automated flats induction and mailpiece reformatting to meet USPS automation requirements. Operational scope was the university admissions and marketing recruiting program across the United States, with the campaign designed for admitted student engagement through enhanced unboxing and consistent branding. Governance and process changes centered on campaign orchestration between enrollment marketing and fulfillment, aligning creative packaging with mailing automation rules, and instrumenting production workflows to support high volume personalized mail. The stated outcomes included realized postage savings and increased admitted student engagement through improved unboxing and branding.
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