List of R&R FusionR Utility CRM Customers
Budapest, 1038,
Hungary
Since 2010, our global team of researchers has been studying R&R FusionR Utility CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased R&R FusionR Utility CRM for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using R&R FusionR Utility CRM for Utilities Customer Care and Billing include: Vasiviz Vas Megyei Viz, a Hungary based Utilities organisation with 580 employees and revenues of $25.0 million, Heves Megyei Vizmu, a Hungary based Utilities organisation with 568 employees and revenues of $23.0 million, Nyirsegviz Hungary, a Hungary based Utilities organisation with 150 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using R&R FusionR Utility CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The R&R FusionR Utility CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Heves Megyei Vizmu | Utilities | 568 | $23M | Hungary | R&R Software | R&R FusionR Utility CRM | Utilities Customer Care and Billing | 2010 | n/a | In 2010, following the integration of Delborsodi Viz es Csatornamu into Heves Megyei Vizmu, the consolidated company adopted R&R FusionR Utility CRM to centralize customer service, billing and financial/controlling processes across merged operating units in the Heves region. The deployment of R&R FusionR Utility CRM targeted the operational consolidation required by the merger and addressed multi unit billing complexity while unifying customer service workflows for the combined utility operation. Implementation emphasis included the FusionR Utility multi unit billing capabilities and customer service support modules, configured to manage consolidated account master data, tariff structures and invoicing cycles across business units. Configuration work extended to the financial and controlling functional flows inside R&R FusionR Utility CRM to align billing engine settings, invoice posting procedures and accounting handoffs with the utilitys finance operations. Operational coverage encompassed customer service, billing and finance departments across the merged operating units in Heves, enabling centralized case management and a single billing ledger for multi account relationships. The deployment aligned service order handling and customer inquiry resolution workflows under the Utilities Customer Care and Billing application layer for consistent customer interactions across sites. Rollout timing was synchronized with the 2010 merger effective date, with program governance focused on harmonizing procedures and consolidating billing and controlling governance across units. Change management emphasized process standardization, central operational control and migration of unit level billing practices into the centralized Utilities Customer Care and Billing instance. | |
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Nyirsegviz Hungary | Utilities | 150 | $12M | Hungary | R&R Software | R&R FusionR Utility CRM | Utilities Customer Care and Billing | 2002 | n/a | In 2002, Nyirsegviz Hungary implemented R&R FusionR Utility CRM as its core customer care and billing application within the Utilities Customer Care and Billing category. The implementation leverages the FusionR Utility platform, explicitly including the FusionR Utility CSC online customer service portal and mobile meter-reading apps, to support customer care, billing and field operations across the Nyírség region of Hungary. The deployment centers on CRM-driven account management, billing cycle orchestration and a customer self-service channel via the FusionR Utility CSC online portal, paired with mobile meter-reading applications for field data capture and operational coordination. Functional capabilities in use include customer contact and case management, bill generation and invoice handling workflows, online service request intake, and mobile field collection of meter reads and status updates, reflecting standard Utilities Customer Care and Billing workflows. Operational scope and governance emphasize cross-functional use by customer service, billing and field operations teams in the Nyírség region, with a long term vendor relationship reported by R&R Software. R&R Software customer stories explicitly cite the FusionR Utility CSC online module and mobile app modules in describing the multi-decade partnership and platform footprint at Nyirsegviz Hungary. | |
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Vasiviz Vas Megyei Viz | Utilities | 580 | $25M | Hungary | R&R Software | R&R FusionR Utility CRM | Utilities Customer Care and Billing | 2013 | n/a | In 2013, Vasiviz Vas Megyei Viz implemented R&R FusionR Utility CRM after R&R Software won a public tender to deploy FusionR Utility across its regional operations. The deployment was scoped to support regional consolidation, centralized customer care, and mass billing processes under the Utilities Customer Care and Billing category. The implementation used the R&R FusionR Utility CRM billing module and customer service module, with explicit configuration for high volume billing cycles, customer master data management, service order handling, and tariff and consumption posting. The deployment included ERP integration capabilities as described by the vendor, enabling posting of billing outputs and financial interfaces that align billing events with corporate finance and asset ledgers. Operational coverage focused on customer care, billing operations, and regional meter to cash processes for the company in Hungary. Project governance followed the public procurement timeline documented by the vendor, with procurement activity in 2013 and regulatory certification activity noted in 2015, and governance controls emphasizing centralized master data and phased rollout aligned to billing calendars. |
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